Florian Streck

Florian Streck Email and Phone Number

Solution Consultant @ ablefy
Berlin, DE
Florian Streck's Location
Berlin, Berlin, Germany, Germany
Florian Streck's Contact Details

Florian Streck work email

Florian Streck personal email

n/a
About Florian Streck

Florian Streck is a Solution Consultant at ablefy.

Florian Streck's Current Company Details
ablefy

Ablefy

View
Solution Consultant
Berlin, DE
Website:
ablefy.io
Employees:
126
Florian Streck Work Experience Details
  • Ablefy
    Solution Consultant
    Ablefy
    Berlin, De
  • Elopage
    Team Lead Technical Support
    Elopage Jan 2024 - Present
    Berlin, Deutschland
    - Engaged in regular biweekly one-on-one meetings with each team member to provide personalized support, foster long-term motivation, and address performance concerns, contributing to a high-performing and motivated team environment.- Maintaining Customer Satisfaction (CSAT) scores at an average of 98%, ensuring high levels of customer satisfaction.- Maintaining Service Level Agreement (SLA) scores at an average of 97%, ensuring service reliability and efficiency.- Assisted in the seamless transition from Zendesk to Salesforce and from Aircall to Zoom, ensuring minimal disruption and improved system functionality.- Implemented tools and systems to enhance employee performance, leading to improved efficiency and transparency.
  • Elopage
    Application Specialist - Mobile App
    Elopage Aug 2022 - Present
    Berlin, Deutschland
    - Modified and maintained premium mobile applications for Apple and Google platforms, ensuring continuous improvement and optimal performance.- Planned and designed new features to enhance the functionality and user experience of mobile applications.- Identified, troubleshot, and resolved technical and functional software issues, ensuring seamless operation and user satisfaction.- Provided coaching, and training for team members, enhancing their ability to handle similar issues in the future. Built comprehensive guides and documentation to assist both customers and team members.- Client Support and Training: Delivered applications-related training, technical support, and troubleshooting assistance to clients, ensuring they are proficient in using and managing the mobile application.
  • Elopage
    Senior Technical Support Specialist
    Elopage Mar 2023 - Jan 2024
    Berlin, Deutschland
  • Elopage
    Technical Support Specialist
    Elopage Aug 2022 - Mar 2023
    Berlin, Deutschland
  • Games Academy
    Ausbildungsberater & Marketing Agent
    Games Academy Jun 2021 - Aug 2022
    Berlin, Deutschland
  • Iu Internationale Hochschule
    Studienberater
    Iu Internationale Hochschule May 2017 - May 2021
    Berlin, Deutschland
    - Beratung und Betreuung von Interessenten bei der Wahl ihres Studiums. (Telefon,E-Mail, Chat)- Beratung und Betreuung der Studenten.
  • Butiq Gmbh
    Technischer Leiter 3D Art
    Butiq Gmbh Apr 2017 - Dec 2017
    Mannheim, Baden-Württemberg, Deutschland
    - Technische Betreuung und Wartung des 3D Scanners- Bearbeitung der Scanner-/Bilddaten und Modellierung von 3D Modellen- Verbesserung der Bearbeitungsprozesse und der Qualität der Modelle- Marktanalyse und Planung für den Bau weiterer 3D Scanner- Ausarbeitung neuer Produkte im Bereich des 3D Drucks
  • Twinkind Gmbh
    3D Artist
    Twinkind Gmbh Sep 2015 - May 2016
    Berlin, Deutschland
    - Nachbearbeitung von 3D Scans (vom Rendering bis hin zur Druckfertigen Datei)- Unterstützung bei Aufbau und Installation der 3D Scanner- Betreuung und Bearbeitung von spezifischen Kundenaufträgen außerhalb des üblichen Firmenportfolios inklusive grundlegender Konzeption und Ausführung
  • Veyx-Pharma
    Mediengestalter/ Webdesigner
    Veyx-Pharma Feb 2013 - Aug 2015
    Schwarzenborn, Hessen, Deutschland
    - Grafische/Redaktionelle Betreuung der Firmenwebseite- Erstellung von Etiketten, Faltschachteln und Packungsbeilagen- Erstellung der Werbemittel (Messebanner, Kalender, Flyer, Kaffeetassen etc.)- Weiterentwicklung des Corporate Designs

Florian Streck Education Details

Frequently Asked Questions about Florian Streck

What company does Florian Streck work for?

Florian Streck works for Ablefy

What is Florian Streck's role at the current company?

Florian Streck's current role is Solution Consultant.

What is Florian Streck's email address?

Florian Streck's email address is fl****@****demy.de

What schools did Florian Streck attend?

Florian Streck attended Games Academy.

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