Florian Allard
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Florian Allard Email & Phone Number

Customer Success Manager at ETAP - Operation Technology, Inc.
Location: Greater Paris Metropolitan Region, France, France 3 work roles 2 schools
1 work email found @technipenergies.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email f****@technipenergies.com
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Current company
ETAP - Operation Technology, Inc.
Role
Customer Success Manager
Location
Greater Paris Metropolitan Region, France, France
Company size
186 employees

Who is Florian Allard? Overview

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Quick answer

Florian Allard is listed as Customer Success Manager at ETAP - Operation Technology, Inc., a company with 186 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at technipenergies.com and a matched LinkedIn profile for Florian Allard.

Florian Allard previously worked as Specialist Support Aveva & Smartplant Electrical at Technip Energies and Electrical Designer & Smartplant Electrical Administrator at Cnim. Florian Allard holds Dut Gim, Electrotechnique, Informatique, Automatisme, Maintenance from Université Du Sud Toulon Var.

Company email context

Email format at ETAP - Operation Technology, Inc.

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{first}.{last}@technipenergies.com
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Profile bio

About Florian Allard

I began my career in 2010 as a SmartPlant Electrical Administrator in the Environment Division at CNIM. Over the years, I expanded my expertise by working on major projects at Technip, a leading oil and gas engineering company, where I served as a Specialist in Engineering Software (AVEVA/SMARTPLANT) and BI Reporting in the Instrumentation & Electrical Onshore & Offshore Team Support division. Today, I leverage my extensive experience in engineering and data to serve the software industry as a Customer Success Manager.

Listed skills include Administrateur Smartplant Electrical, Engineering Tools, Aveva Electrical, Aveva, and 16 others.

Current workplace

Florian Allard's current company

Company context helps verify the profile and gives searchers a useful next step.

ETAP - Operation Technology, Inc.
Etap - Operation Technology, Inc.
Customer Success Manager
irvine, california, united states
Website
etap.com
Employees
186
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Company profile
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3 roles

Florian Allard work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Etap - Operation Technology, Inc.

Ville De Paris, Île-de-France, France

  • In charge of managing industrial key accounts portfolio, I leverage my experience in the engineering and data world to serve the software industry.
  • Analyzed customer feedback and usage data through Power BI to drive product improvements.
  • Leveraging data-driven insights from incident tickets to drive continuous software improvement.
  • Implemented proactive customer outreach strategies to increase customer satisfaction and maintain a high level of engagement.
  • Conducted regular check-in calls with clients to identify pain points and provide personalized solutions, to avoid customer churn.
  • Collaborated with cross-functional teams to develop and execute customer success plans, leading to increase up-sell and cross-sell opportunities.
Nov 2022 - Present

Specialist Support Aveva & Smartplant Electrical

Technip Energies

Paris

  • SmartPlant Electrical and AVEVA Electrical Softwares Administrator at Technip Energies Paris
  • Set-up of databases according client and project team requirements
  • Follow-up the database quality and coordinate all contractors involved in the database
  • Development of checking quality report and deliverable Excel templates in VBA (Consumer List, Power Balance by Operating Cases, Cable Schedule, Switchboard Schedule, IO List, SLD by Switchboard etc.)
  • Redaction of software utilization guideline and design training programs
  • Provide training to end-users in France and International
Mar 2013 - Oct 2022

Electrical Designer & Smartplant Electrical Administrator

Cnim

La Seyne Sur Mer

  • Deployement of Smartplant Electrical on Wast-to-Energy Environment projects
  • Adaptation of SPEL to company work process
  • Definition of mapping interface between SPEL/SPP&ID/SPI with Hexagon development team and LAB company
  • Redaction of software utilization guideline
  • Provide training to end-users in France
  • Supported and effectively resolved end-users complaints in a timely manner to ensure satisfaction
Sep 2010 - Mar 2013
Team & coworkers

Colleagues at ETAP - Operation Technology, Inc.

Other employees you can reach at etap.com. View company contacts for 186 employees →

BK Balaji K. Balaji K. Colleague at Etap - Operation Technology, Inc.Chennai, Tamil Nadu, India, India View → AP Arnaud Philippe Arnaud Philippe Colleague at Etap - Operation Technology, Inc.St-Genesius-Rode, Flemish Region, Belgium, Belgium View → DB Deepa Bhati Deepa Bhati Colleague at Etap - Operation Technology, Inc.Faridabad, Haryana, India, India View → NL Nagnath Lahankar Nagnath Lahankar Colleague at Etap - Operation Technology, Inc.Nanded, Maharashtra, India, India View → BY Boulo Yenik Boulo Yenik Colleague at Etap - Operation Technology, Inc.Tunis, Tunisia, Tunisia View → KT Kritika Taparia Kritika Taparia Colleague at Etap - Operation Technology, Inc.Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates View → AM Albert Marroquin Albert Marroquin Colleague at Etap - Operation Technology, Inc.Irvine, California, United States, United States View → SK Sreejith K Sreejith K Colleague at Etap - Operation Technology, Inc.India, India View → HA Héctor Anibal Martínez Caballero Héctor Anibal Martínez Caballero Colleague at Etap - Operation Technology, Inc.Mexico City, Mexico, Mexico View → KV Kelly Vo Kelly Vo Colleague at Etap - Operation Technology, Inc.Montclair, California, United States, United States View →
2 education records

Florian Allard education

Dut Gim, Electrotechnique, Informatique, Automatisme, Maintenance

Université Du Sud Toulon Var

+2 years Higher Education in Technology of Maintenance Industrial Engineering as apprenticeship

Baccalauréat Sti Électrotechnique

Rouvière

Baccalaureate in Electrical Engineering

FAQ

Frequently asked questions about Florian Allard

Quick answers generated from the profile data available on this page.

What company does Florian Allard work for?

Florian Allard works for ETAP - Operation Technology, Inc..

What is Florian Allard's role at ETAP - Operation Technology, Inc.?

Florian Allard is listed as Customer Success Manager at ETAP - Operation Technology, Inc..

What is Florian Allard's email address?

AeroLeads has found 1 work email signal at @technipenergies.com for Florian Allard at ETAP - Operation Technology, Inc..

Where is Florian Allard based?

Florian Allard is based in Greater Paris Metropolitan Region, France, France while working with ETAP - Operation Technology, Inc..

What companies has Florian Allard worked for?

Florian Allard has worked for Etap - Operation Technology, Inc., Technip Energies, and Cnim.

Who are Florian Allard's colleagues at ETAP - Operation Technology, Inc.?

Florian Allard's colleagues at ETAP - Operation Technology, Inc. include Balaji K., Arnaud Philippe, Deepa Bhati, Nagnath Lahankar, and Boulo Yenik.

How can I contact Florian Allard?

You can use AeroLeads to view verified contact signals for Florian Allard at ETAP - Operation Technology, Inc., including work email, phone, and LinkedIn data when available.

What schools did Florian Allard attend?

Florian Allard holds Dut Gim, Electrotechnique, Informatique, Automatisme, Maintenance from Université Du Sud Toulon Var.

What skills is Florian Allard known for?

Florian Allard is listed with skills including Administrateur Smartplant Electrical, Engineering Tools, Aveva Electrical, Aveva, Utilisateur Smartplant Eelctrical, Epc, Smartplant, and Project Engineering.

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