Floriane Roignant Email & Phone Number

Strasbourg, Grand Est, Fr

Strasbourg, Grand Est, France

Managing FR Team - 4 employeesManaging UKIE Team - 8 employees

Washington, United Kingdom

Accountable for a portfolio of globally dispersed accounts ensuring the whole customer experience is delivered, from enquiry to delivery of goods. My leadership style and working ways was noted and offered to cover my manager’s maternity leave. Responsibilities:• Aligned a portfolio of customers, distributors and intercompanies across EMEA, APAC, NA and LATAM. • Liaising with other departments to ensure that we reach and exceed our KPI of 95% on-time delivery over 2018-2019.• Taking ownership of projects and reports, while creating an adequate report to improve our sales’ visibility and market share used by senior management.

Newcastle Upon Tyne, Royaume-Uni

As part of my role I have to manage the UK partner channel where I have an average of 30 Partners for my territory. I also help my colleagues on a daily basis with the French and Rest of the World partner channels.The key to the success of the partner channel is to build relationships and gain their trust in order to improve our visibility of the business to come, while helping our Partners to grow.My Key areas of Responsibility are:• To support the achievement of team and departmental revenue objectives.• To ensure achievement of revenue targets.• To proactively encourage growth and development within a defined base of partners.• Consistently perform against KPI’s and Departmental Standards set.• Maximise all cross sell opportunities.• Provide telephone sales support to both customers and partners.• To provide accurate pricing and information across the range of products.

Newcastle Upon Tyne, Royaume-Uni

Responsibilities: Handling inbound calls from First Utility customers in English. Dealing from general helpline queries to appointment making and escalations.

Newcastle Upon Tyne, Royaume-Uni

Managing a portfolio of accounts. Engaging in project management duties. Delivering presentations. Attending meetings with clients. Maintaining good relationships with clients.

Morpeth

Responsibilities: In charge of groups of pupils and planning for lessons. Liaising with teachers about student progress and familiarizing myself with the examination board requirements.

Lipsheim, France

I had been hired in order to translate a variety of documents linked to the distribution/delivery of products or security guidebooks from English and German to French.

Master Of Science (Msc), Business With International Management, With Commendation

Main subjects : Managing for Sustainable Competitive Advantage, Strategic Management, HRM, Corporate Social Responsibility, Global.

Bachelor'S Degree, Foreign Languages And Literatures (English And German)

Main subjects: English and German Civilisation, European Institutions, Management.

Culture And Communication

Successfully completed 1st and 2nd years of Bachelor Degree in Culture and Communication Main subjects: Culture and Society, Language.

Business Higher National Certificate

Successfully completed 1st year of Business Higher National Certificate Main subjects: Negotiation, Mathematics, Law, Marketing.