Florian Alexander Evensen personal email
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I have always aimed for a better result than requested and always eager to beat my personal best at every new measuring point. To perform better than my previous goals has always been a great motivation to me, as it shows my progress to become a stronger and more consistent performer in the field I am in.My background for customer services comes from the hospitality business. I have worked in several restaurants and was the Store Manager for a franchise system (aran Genuss oHG changed name to pano Genuss oHG) in Germany and where I studied to become a Catering master in 2010.Managing staff and dealing with customers for the last 4 year, I have gathered profound understanding in customer relations and customer care. Working in hospitality and customer support has also taught me to listen and think customer-oriented like a problem solver.2012 I started working at a globally operating IT-Support company in Barcelona as an IT Analyst with multiple tasks in multiple languages. In this line of work the most important tool is the communication skills of the analyst. I am always on the search to improve and optimise and the task am assigned to. And to perform at my best at all times.If you are interested to enforce your team, optimise processes or simply discuss business ideas please contact me.I am looking forward hearing from you.Best regards,Florian Alexander Evensen
Café Opus
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BaristaCafé Opus May 2015 - PresentTønsberg• Providing high hospitality skills and good costumer relations.• Prepares and serves coffees and food orders.• Time to time cashiering responsible.• Cleans and maintains a good working environment at all times.
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It L1 AnalystComputacenter Nov 2012 - Nov 2014Barcelona Area, Spain• Daily handling of calls and ticket creations.• Following up issues with costumers.• Costumer satisfaction callback and review to improve the desks service.• Call listening and training for new starters.• Queue-management of several queues to prevent breach of SLA´s.• Testing of new procedures and support of new applications before go live.• Consulting with Costumer and management in Computacenter to understand and identify problems in the daily service and eliminate these. Providing ideas and solutions to optimise the existing service.Awards:Excellence Award – For volunteering for extra tasksBest Consumer feedback award for Oct to Dec 2014 -
Restaurant And Bar ManagerTravelbar Barcelona Mar 2012 - Oct 2012Barcelona Area, Spain• Supervising the daily operations. • Opening and closing the restaurant• Responsible for wages and HR.• Organising staff and setting up the router. • Providing training for bar and service personal.• Providing cocktail classes to stag parties. • Orders stock for bar and kitchen.
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Production Line OperatorWieland-Werke Ag Oct 2011 - Nov 2011Ulm Area, Germany• Production line operator• Quality control and quality monitoring. -
Store ManagerPano Genuss Ohg Jun 2010 - Oct 2011Ulm Area, GermanyBefore taking over the daily operations I was doing my training for Catering Master• Supervising the daily operations. • Opening and closing.• Organising staff and setting up the router. • Training new staff processes, standards and customer service. • Responsible for catering, orders and deliveries.
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BartenderSaustall 2009 - 2011Ulm Area, Germany• Bartender at bigger events.• Doorman when needed.
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RooferWeinreich Bedachungen May 2006 - Nov 2006Ulm Und Umgebung, Deutschland• Roofer.• Seasonal worker to enforce the team on big contracts.• Preparing materials and equipment for construction.• Cutting tiles, roof paperboard, isolation materials.
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BaristaCafe Kongsgården 2002 - 2003Tønsberg Norway• Preparing snacks and drinks.• Serve food and drinks at the tables.
Florian Alexander Evensen Skills
Florian Alexander Evensen Education Details
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Claude-Dornier-Schule Friedrichshafen2.4 -
Valckenburgschule UlmHospitality Administration/Management
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Husebygrenda BarnehageKindergarden Teacher
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Steinerskolen I Vestfold2.1
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Freihe Waldorfschule LübeckPrimary And Secondary School
Frequently Asked Questions about Florian Alexander Evensen
What company does Florian Alexander Evensen work for?
Florian Alexander Evensen works for Café Opus
What is Florian Alexander Evensen's role at the current company?
Florian Alexander Evensen's current role is IT L1 Analyst at Computacenter. Store Manager at pano Genuss OHG.
What is Florian Alexander Evensen's email address?
Florian Alexander Evensen's email address is fl****@****ail.com
What schools did Florian Alexander Evensen attend?
Florian Alexander Evensen attended Claude-Dornier-Schule Friedrichshafen, Valckenburgschule Ulm, Husebygrenda Barnehage, Steinerskolen I Vestfold, Freihe Waldorfschule Lübeck.
What are some of Florian Alexander Evensen's interests?
Florian Alexander Evensen has interest in Football, Web Browsing, Fishing, Health, Children, Cooking, Travelling, Education, Environment, Science And Technology.
What skills is Florian Alexander Evensen known for?
Florian Alexander Evensen has skills like Catering, Customer Satisfaction, Barista Training, Food And Beverage, Norwegian, German, English, Service Desk, It Hardware Support, Technical Support, Customer Support, Active Directory.
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