Florian Helmchen Email & Phone Number

Berlin Und Umgebung, Deutschland

• Setting up and managing the UX writing and technical communication team at Data4Life, a digital health nonprofit founded by the Hasso Plattner Foundation.
• Craft, test, and improve user interface text for digital health apps and research web portals
• Example projects: CovApp by Charité – Universitätsmedizin Berlin with over 1 million visits for COVID-19 management, RKI Panel and Metadata Exchange Platform (MEx) for the Robert Koch Institute (RKI), Smart4Health EU.
• Create and maintain technical communications style guide and voice chart
• Build terminology database and taxonomy for concepts from the IT and healthcare domain
• Drive awareness for user experience, accessibility, and communication quality by regularly presenting writing style and usability topics in company-wide meetings

Berlin

• Technical writer, UX writer, and terminologist at Roche Diagnostics IT Solutions for the SWISSLAB laboratory information system (LIS). My responsibilities as part of development Scrum teams included the following areas:
• Supporting Scrum teams with UX writing, system messages, help content, and release notes
• Writing and editing documentation in DITA for administrators, developers, and end users
• Organizing and supervising the content review and localization process from German to English and vice versa; training localization vendors to improve language quality and process efficiency
• Managing terminology and writing style guidelines for the English master language and German target language equivalents as part of an international team

Munich Area, Germany

• Project editing and copy editing for publishing projects:
• Angular JS: Moderne Webanwendungen und Single Page Applications mit JavaScript by Manfred Steyer, Vildan Softic (O'Reilly Media)
• Microsoft Exchange Server 2013 SP1 by Thomas Joos (O'Reilly Media)

Munich Area, Germany

• My responsibilities included the following:
• Covering the entire editorial process, from strategic planning, content acquisition, content development, content localization (English to German), and copy editing to replying to customer feedback for the IT.
• Writing compelling marketing copy to support marketing teams and sales teams for online campaigns, social media, ads, and posters

Munich Area, Germany

• Senior Editor and Product Manager at Microsoft Learning for the IT Professional target group. I was part of the Microsoft Server & Tools division. My responsibilities included the following areas:
• Enable customers and partners to be successful with Microsoft server software. I developed and localized technical content from short white papers to multivolume manuals of about 7000 pages (Microsoft Resource Kits).
• Manage the IT professional and certification topic area at Microsoft Press end to end. From content planning to customer feedback. We reached a market share of over 80% for Training Kit content and an annual revenue of.
• Educate writers, editors, and localization vendors to follow Microsoft terminology standards and corporate writing guidelines for English and German content.

Munich Area, Germany

Program Manager at Microsoft Learning, part of the Microsoft Server & Tools division

Munich Area, Germany

Munich Area, Germany

Munich Area, Germany