Manager - M-Pesa Product Development
Current• Conducting a comprehensive analysis of proposed M-Pesa product requirements and customerjourneys, and translate complex concepts into structured IT solutions.• Spearheading the development and design of M-Pesa product flows, meticulously ensuring alignmentwith specifications and fulfillment of business requirements. This involved a commitment to precisionand an acute attention to detail.• Taking charge of the end-to-end development of M-Pesa products, emphasizing a proactive approachto ensure timely delivery and seamless implementation. • Collaborating closely with the Business Development team to strategically determine revenue targets,actively contributing to the creation of innovative products that played a pivotal role in achieving thesetargets.• Fostering a collaborative relationship with the customer care team, actively identifying customerfeedback and requests for product improvements.