Florin-Catalin Tiucra-Popa Email & Phone Number

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

I am actively supporting and contributing to the growth of best practices for delivery of support services as Customer Support Automation Engineer.Understanding ServiceNow Platform and multiple cloud technologies and troubleshooting practices I am providing a successful resolution of challenging technical situations. Acting as a customer advocate.

Amsterdam Area, Netherlands

Part of a dynamic Application Support and Automation Team for ABNAMRO Bank, I was covering the business as usual services.The activities were covering MAINFRAME and MIDRANGE Advisory Support for AS Enabling TEAM and also involved improvements and best practice and guidance on current processes (IBM internal).I was also part of agile teams and actively.

Bucharest, Romania

Assure monitoring for 28k Linux and Windows virtual systems running in highly critical environments; Assure monitoring for 800k application services running in clustered systems; Assure deployment and version control for monitoring packages for virtual systems running on Amazon Cloud, Google Cloud and Microsoft Azure. Develop and code compare scripts in.

I am an IT professional engineer with more than 16 years of valuable experience in the field. I have worked on various positions such as system support engineer, system administrator, network administrator, database administrator and IT supervisor. I define myself as an open-minded person with excellent communication skills, adaptive and flexible, armed.

Bucharest, Romania

Main activity- Manage and solve customer service requests on Oracle RDBMS which are packaged in Advanced Customer Support services portfolio- Experience on performance tuning (AWR reports), SQL tuning, Oracle patches;- Provide different types of analysis of performance statistics, patch, security for database servers- Knowledge transfers for Oracle.

Bucharest, Romania

• DBA for ORACLE Rdbms 9i/10G/11G on different platforms (Windows/Linux/HP-UX/AIX)
• Administrator Middle Tier support OAS 10G Forms&Reports
• Strong knowledge of Oracle utilities and tools such as sqlplus,sql loader, OEM, GRID, OCM, etc.
• Strong understanding of database object types such as tables,indexes, pl/sql, types, sequences, synonyms. etc.
• Strong understanding of Oracle Internals (Memory, Dictionary,Optimizer,.etc)
• Consultant in administering different platforms like O.S. for IBM (AIX), HP(HP-UX).

Bucharest, Romania

Find beauty in your life and keep it in a photo!I started my photographer life almost 5 years ago by joining a professional course: New Age Institute of Photography. I am currently a student of New York Institute of Photography.Learning and discovering day-by-day the art of photography and the joy of life I was pushed over to study the light and the human.

• Migrate and maintenance of LIVE running CORE System for Banca Romaneasca based on a AIX 5L environment (ORACLE 10g).
• In charge with design and planning (with HMC and VIO Server) of a scalable OS structure for 12 AIX - LPARs in 2 sites.
• Acting as UNIX Level 3 support for installation, upgrade, maintenance and troubleshooting on pSeries 550/ pSeries570/ RS6000 Regatta 670.
• Implementation and administration of Tivoli Storage Manager 5 on AIX platforms including Backup/Archive policies/Management Policies.
• Implementation of SAN zonning(BROCADE SW & IBM DS4700 & IBM DS4300 & IBM 3583 Libraries) and Client Deployment for Tivoli Storage Manager for AIX clients.
• In charge with the Backup/Recovery, Disaster Recovery policy.Additional projects:

• AIX 5.2 administration in a HACMP/SAN environment with 99.9% required (and achieved) availability
• SCO UnixWare 7.1.1 administration for the IVR system
• Administration of HACMP cluster and pSeries partitioned system, in a total of 4 systems.
• Administration of cards system (Cortex software) and related software (Bea’s Tuxedo 8.1, Websphere 5.1).
• In charge with patches installation and coordinating production promotes. (AIX, Oracle and application level)
• In charge with the Backup/Recovery, Disaster Recovery policy and procedures LVM over SAN synchronization.

Bucharest, Romania

• Creating batch scripts for consolidation of IBANK Core application running on SCO - Open Unix Caldera.
• Level 2 support for SCO - Open Unix Caldera.
• Creating programs in C/C++/ DOS batch for interchanging files between AS400 System (LIVE CORE Card system) => UNIX Systems(LIVE IBANK core Banking System) => WINDOWS Systems (Multicash OMIKRON, KONDOR).
• Creating scripts and scheduling tasks on SCO Open Unix for synchronizations of INFORMIX databases.

• Implementing and maintaining Operating Systems, Domain Names Servers, Web Servers, Antivirus Scanning Daemons on small and medium environments (10-50 users) including messaging (Sendmail, Communigate Pro, Postfix) and.
• Responsible to monitor and support Mobifon Antivirus Scanner (30.000 users).
• Responsible to advice and support RAV Antivirus for ALL UNIX/Linux Platforms supported by product.
• Implemented internal and external training courses on Antivirus RAV for Communigate Pro and Sendmail Switch.

Engineer

Master, Computer Science

Computer Science