Accredited ITIL Managing Professional, ITIL Strategic Leader, DevOps, Agile Service Management and Lean IT trainer. ITSM expert, product owner, project manager and business development manager with 20 years of professional experience.Focus on: IT Service Management, Digital Transformation, Bimodal IT, DevOps Movement, Lean Thinking, Organizational and Culture Change.As an advisor, I help organizations leverage IT to accelerate business change, transformation and growth in a dynamic environment. I help IT become an integral part of the business and a trusted business partner that delivers measurable value to customers.I have trained almost 10,000 people, always with passion, heart and full commitment. As a speaker at numerous webinars and conferences, a visiting lecturer at the Warsaw School of Economics, and the author of articles in the press, I always promote a combination of good practices and common sense.I believe I have something unique to give you that clients can't buy off the street. I prove the value, don't just talk about it. I listen before I act, as too many consultants are so busy promoting their ideas that they don't hear client. I start small and then build big. It makes a difference.