Will Flowers Email & Phone Number

Durham, North Carolina, United States

- Build software and systems to manage platform infrastructure and applications.- Provide operational support for large-scale distributed applications.- Conduct post-incident reviews.- Measure and optimize performance.- Update and maintain runbooks.- Identify opportunities to simplify and optimize the ecosystem.- Partner with development teams to improve services and releases.

We specialize in creating robust, and scalable solutions with a focus on Python development, data engineering, and cloud technologies, and we strive to push boundaries and deliver high-quality results to our clients. With a track record of successfully deploying complex projects for industry giants like Red Hat, we don't shy away from challenges. Instead, we see them as opportunities to innovate and grow. At DataDream Labs, our vision is to empower businesses by transforming complex data into clear, actionable insights. Our agile approach and commitment to continuous learning drive us to stay ahead of the ever-evolving tech landscape, ensuring that our clients always have a competitive edge. Let's connect and explore how DataDream Labs can help your business unlock the full potential of your data and drive your digital transformation.

Touchpoints was experiencing a mission critical bug in their production software, and I came in to fix it and improve their codebase, within two weeks of dev time by:- Reproduced the problem locally (which they'd been unable to do)- Assessed the multi-faceted multi-processing problem and proposed solution- Added more logging statements to the code base to make it easier to debug next time- Added more environment variables and config options to make controlling the behavior of the software easier- Deployed solution to cloud environment successfully, allowing for faster processing times and cheaper runs

Pittsburgh, Pennsylvania, Us

Project: Deploy a locally designed app into the cloud and add basic Authentication, and add support for multiple users.- Developed a pipeline to deploy a locally designed full-stack Python + React based web app to the cloud using AWS Elastic Beanstalk, designing for scalability, and allowing for demo-ability and productization of a core SAAS application.- Designed and implemented token based authentication using AWS Cognito + AWS Amplify and basic authorization using AWS Cognito groups and S3 bucket paths, for secure access to web app and user management.- Added and managed subdomain and certificate registration for the deployments, implementing best practice security practices.- Added a self-hosted Github runner on local hardware to allow for more scalability in Continuous Integration related concerns.Technologies utilized here: AWS Amplify, AWS Certificate Manager, AWS Cognito, AWS Elastic Beanstalk, AWS IAM, AWS S3, Bash, Flask, Gunicorn, Javascript, Python, React,Ubuntu

Goleta, California, Us

Project: Ingest disparate customer order data for reporting and for business to be able to close financial books more quickly.- Designed and built reusable classes for automated ingestion and processing into standardized format, of disparate, raw order data from customers, allowing for fastersetup as new customers came along.- Oversaw the data from it’s raw ingestion to being reported in Sisense dashboard, via batch processing ETL jobs, with 95%+ unit test coverage, integrated data qualityassertions and 95%+ uptime, allowing for more confident deploys and easier debugging.- Filled in where needed and contributed to backend of internal core product involving REST APIs and relational db work by picking up stories, and doing code and designreviews.- Regularly deployed jobs to AWS via Terraform allowing for easy knowledge of and automation of infrastructure.Technologies utilized while here: AWS S3, Bash, Django, Django Rest Framework, Gitlab, JSON, OAuth2, Pandas, PostgreSQL, Python3, Sisense, SFTP, Terraform, Ubuntu, XML

Raleigh, Nc, Us

Project: Build a home-grown propensity modeling solution for predicting customer behavior- Was a technical leader on a cross-departmental team, particularly around ideas and implementation of abstraction, configuration and testing. This resulted in more code re-use, faster and more confident deploys, and improved developer experience- 50+ ML models regularly iterated on and deployed, within a suite of 100+ propensity models, obtaining a gain of 50+% in accuracy of some models- Results piloted broadly within company, with a statistically significant improvement over previously used solutions (over 400+ users)- Initial financial impact - $10M+ in bookings, ~$100M+ in pipelineProject: Build an internal recommendation backend system for Marketing / Sales teamGot prototype off the ground quickly, and obtained a 12x increase in speed from original algorithm used, allowing the team to successfully launch project on time.Built out the back-end data processing layer and API of a custom-built dashboard to be dynamically scalable in Openshift, reaching over 1k internal users.Achieved 85% code coverage of unit / integration tests, implemented through continuous integration, allowing for more confident deploys and faster bug fixing.Technologies utilized here: Apache Airflow, AWS S3, AWS Redshift, Domino Data Labs, Flask, Gitlab, Google Sheets, Great Expectations, JSON-API, MLFlow, MongoDB, MySQL, Openshift, Pandas, Python, Ray/Tune, scikit-learn, shap, SQL, SQLAlchemy, XGBoost

Project: Ruby on Rails based local job board web app- Led back-end development for a Ruby on Rails project for our biggest and most important client, meeting important deadlines, maintaining close contact, whiletraveling and working remotely.- Automated deployment pipeline, and managed devops, making deployment faster and less error prone.- Led training and on-boarding sessions, in addition to interviewing new candidates for hire.Technologies utilized here: Ruby on Rails, HTML, CSS, Javascript/Jquery, Postresql, Heroku, Git, AWS

San Jose, Ca, Us

Project: Automate the testing of new Cisco products and offerings, in customer specific set-ups, using Python and surrounding technologies (Solution Validation Services).- On-boarded 8 new members to team, and brought them up to speed.- Contributed to the framework and test-case base of product that dynamically automates the testing of networks and topologies.- Helped define git workflow and implemented git-hooks and CI for standard and custom QA on client and server-side with project management interaction.- Started bi-weekly lunch skill share for team community building and knowledge sharing.Technologies utilized here: Python 3 (OO and Functional), Linux, Docker, REST, Git/Gitlab, Jira, Automation and Testing, Cisco L2/L3 Networking

Durham, Us

Project: Build an ETL process for Medicare provider and beneficiary data; to be used in a national alternative payment model called QPP (Quality PaymentProgram).- Set-up up pipeline to regularly parse and transform select data from large (75+GB) XML file to CSV, to PostgreSQL, served up in JSON in a Django RESTful APITechnologies utilized here: Python 3, XML, RHEL, PostgreSQL, AWS, CSV, REST, Django, Git/Github, Jira (agile methodologies)

Durham, Us

Goal: Contribute to and harden internal and Open Source tools, with potential business value.- Unit tested, made Python 3 compatible and helped develop CLI tools to work with public Medicare provider data.- Set-up and implemented Jenkins CI for existing Python and Django projects.- Created JSON Schema validation and testing for cutting edge health care data format (FHIR). -- Incorporated results into and with Django-Djmongo: An open-source project which utilizes Django and MongoDB to allow easy REST API creation.Technologies utilized here: Python 2/3, Django, JSON, CI, Git, AWS, Bootstrap, Linux, REST, Apache Web Server, GIMP

Raleigh, North Carolina, Us

Goal: Contribute to both internal and client development efforts.- Successfully completed work for client.- Contributed to the team QA testing and automation.Technologies utilized here: PHP, Drupal, Javascript, HTML, CSS, Agile Methodologies, Behat, Selenium, MySQL, Git, Linux, BDD

- Strategized business models and new App design from the ground up (part-time) for a potential start-up.

I've performed in over 200 different musical situations all over of the Triangle Area including jazz, orchestra, musicals, drum line, churches, and restaurants. In addition, I have taught beginning music lessons to select students over the years.

Aided a Marine Biology Ph.D. Student by volunteering in a lab part-time, primarily by data collection.

Denver, Colorado, Us

- Served hundreds of customers and provided friendly service in a fast paced work environment.- Successfully navigated working 10-15 hrs/week while in school full-time.

Durham, North Carolina, Us

- Supervised and mentored a group of 20+ diverse students, as they adjusted to College.- Planned and implemented 15+ programs/events with fellow RA's through academic year.- Performed check-in/out, front-desk assistance, rounds and general insurance of smooth residence hall operations.

Bachelor Of Arts (Ba), Mathematics/Statistics

Music: Jazz, Classical, Sacred (46 Credits)