Floyd Chan Email & Phone Number

Toronto, On, Ca

As the President of Qixas Group, my role involves steering an innovative organization providing business technology consulting services. Our focus is primarily on Microsoft Dynamics 365 Business Central ( formerly Navision) a comprehensive all-in-one business management solution. My responsibilities span across numerous domains, from sales, project management, configuration, customization, development, to post-implementation support, upgrades, and training. My expertise extends to optimizing the performance of Business Central to ensure our clients derive maximum value from their ERP systems. Setting the strategic course for Qixas Group forms one of my primary duties. This involves recognizing market trends, identifying growth opportunities, and aligning our services with the changing needs of our clients in the Microsoft space. I am committed to ensuring that our services not just meet, but go beyond the expectations of our clients, thereby establishing long-lasting partnerships.Qixas Group takes pride in its ability to support Microsoft Dynamics 365 Business Central projects from their inception to completion, and even beyond. As the President, I play a significant role in shaping the architecture of these projects, ensuring they are strategically planned and executed. This approach not only lays the groundwork for successful project implementation, but also ensures adaptability and recalibration as necessary.Training and support form the backbone of our services, and I take a keen interest in these areas. Through the Qixas Academy, we offer a broad range of tools designed to empower our clients and their teams, helping them make the most of Microsoft Dynamics. My experience and knowledge in this domain have been crucial in designing these training programs and support systems, making sure they are comprehensive, relevant, and user-friendly.

Axentia started as a spin-off of the ERP division at Charon Systems.As the most senior Navision development team leader, I continued my role with the following additional responsibilities:• Architect and design software solution models• Project risk assessment• Critical technical support / escalation engineering• Research & Development• Best PracticesDesigned, documented, implemented and taught best practices, including Microsoft Solution Framework as a basis for defining project methodology and departmental process, and UML for requirements gathering and software architecture modelingI have personally mentored over 50 Navision developers and analysts.I was also the primary Course Instructor:• Developed and taught all new Navision-specific seminar classes on a quarterly basis• Developed and wrote seminar courseware, training manuals and hands-on study cases

Ca

• Navision Certifications in this position: NCSD WSSD NCSQL COMGW• Managed several of the company's largest Navision development projects, involving financial, job tracking, human resources, and advanced distribution modules• Designed custom-built large-scale enterprise system solutions for clients• Conducted in-depth client training sessions for custom designed functional areas• Provided business process re-engineering consulting as required• Liaised with clients to manage their project expectations• Created, maintained and enforced internal programming standards and best practices• Designed, created and implemented internal development management and control procedures, systems and software• Trained, mentored and supported all ERP developers in procedures, standards and best practices• Managed and directed ERP developer team resources

• Supervised all operations of a unique and industry trend-setting video rental/ retail establishment • Created and implemented in-depth business, financial and marketing plans• This company is included in university MBA textbooks as a case study for marketing and start up (“Canadian Marketing Cases”, first edition. ISBN 0-13-087843-X)

• Programmed custom solution for clients using VB, VBA, MS Office, and ERS (Macola's scripting language) to execute seamlessly with Macola• Scripted custom Macola reports for clients using ERS, MS Office and VBA• Also, as the sole EDI specialist at Macola Canada, installed, integrated, and trained clients in the use of Macola's EDI module and it's interaction with Sterling Commerce's Gentran:Director• Liaised directly with Macola USA's EDI development department, reported and solved EDI module design problems and trade partner mapping issues

• Reporting directly to the president, acted as change agent and coordinated the merger of three multi-million dollar companies to a new single location in Vaughan, improving annual revenues from $6 million to $20 million• Specified and implemented all company procedures and controls, including distribution, inventory, accounting, logistics and human resources• Trained, coordinated and supervised a staff of twenty employees in maintaining a mission-critical just-in-time inventory and distribution system• Specified, designed and consulted on every major aspect in of construction of the new location, including layout and design of office spaces, showroom and warehouse, and all data and telephone infrastructure

• Specified, assessed, modified and independently implemented a leading-edge integrated ERP software package encompassing accounting, inventory, distribution, manufacturing, and point-of-sale• Specified, assessed, installed, set up and managed Win NT servers, workstations, and all associated hardware and software• Manipulated, transferred and initialized all inventory and accounting data in the new system• Designed custom software as required

• Responsible for all aspects of corporate accounting• Managed accounts payable, cash receipts, bank deposits, reconciliations, monthly financial reporting, budgeting, weekly payroll, tax and payroll deduction submissions

Managed all aspects of award-winning artist’s career. Awards include:• Best New Artist (Kiss of Death), 1991 CASBY Awards• 1990 Toronto Music AwardsProduced concert events for numerous key occasions, including:• Ontario Premier Bob Rae - Inauguration Party (1990)• Art Gallery of Ontario - Grand Reopening (1993)• CITY-TV New Year’s Eve Celebration, Nathan Philips Square, Toronto (1991, 1992)• CBC’s The Ralph Benmergui Show (1992, pilot episode)Negotiated inclusion on soundtrack of film “Highway 61” (1991, directed by Bruce McDonald)Also worked as Record Producer, Recording Engineer, Concert Tour Manager, Audio EngineerMixed front-of-house audio for hundreds of concerts including:• Earth Day in Nathan Phillips Square, Toronto (8,000 attendees)- • Dauphin Countryfest in Manitoba (15,000)• Boy Scouts’ World Jamboree in Kananaskis, Alberta (18,000)

• Negotiated and implemented national distribution contract with Sony Music Canada Inc.• Scheduled and managed all aspects of recording, manufacturing, and record release• Created and implemented all aspects of marketing plan for artist’s record releases

Orlando, Florida, Us

• solicited and processed orders for electronic components and related hardware• maintained several major accounts including Ontario Hydro, Atomic Energy, and Canadian Armed Forces

Orlando, Florida, Us

• restructured department organization for maximum efficiency• established an efficient Return Authorization system• liaised with customers and suppliers to minimize problems and complaints

• built and repaired custom audio/video/lighting equipment• projects included: sound system for Sparkles nightclub in CN Tower; laser system for CFNY-FM simulcasts from CN Tower; laser system for Canada Pavilion at 1986 World Expo in Vancouver; audio/video/lighting for a large number of major restaurant chains