Chris Forrest Email & Phone Number

Strategic minded Organizational Leader and Customer Experience Professional offering 30 years of experience derived through service in the United States Army and Army Privatized Family Housing management. Led customer care planning and improvement efforts at Fort Hood Family Housing through partnership and collaboration with portfolio and project level executive leadership and Army partners to incorporate customer experience initiatives and improve resident satisfaction. Spearheaded organizations of up to 700 personnel and directed teams of up to 120 direct reports. Well versed in managing, prioritizing, and de-conflicting competing operations and issues. Directed multiple aspects of organizational operations including strategic planning, staffing, customer service, resource management, equipment maintenance, training programs, technology integration, and worldwide logistical support. Proven ability to analyze programs, identify improvement opportunities, and implement changes to improve efficiency. Administered operational budgets valued up to $125M. Career is supported by an MA in Public Policy Management and an active Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance.

Listed skills include Defense, Army, Security, Intelligence Analysis, and 22 others.