• Effective & clear communication with all stakeholders to provide the highest level of customer service• Establish work procedures & processes that support company & departmental standards & strategic directives• Assisting in the development and implementation of projects to improve performance against targets• Responsible for Manpower planning, manpower hiring forecast & hiring delivery basis on business requirement• Working closely with clients & providing up-to-date campaign… Show more • Effective & clear communication with all stakeholders to provide the highest level of customer service• Establish work procedures & processes that support company & departmental standards & strategic directives• Assisting in the development and implementation of projects to improve performance against targets• Responsible for Manpower planning, manpower hiring forecast & hiring delivery basis on business requirement• Working closely with clients & providing up-to-date campaign status• Responsible for manpower scheduling & real-time delivery of the process• Responsible for supporting Service & Sales related MIS & Analytic• Responsible for highlighting abnormalities & fix the issues with collaboration Show less

• Understanding client work process & requirements• Mapping industries & companies relevant to service offerings • Maintaining MIS trackers• Participated in all meetings, training & skill professional development sessions

• Screening and short-listing companies • Performing Primary Research & database creation• Performing Lead Qualification & Generation • Creating industry-specific campaigns • Achieving daily & monthly targets as required

• Screening and short-listing companies • Achieving daily & monthly targets as required

• Providing Product information and up-selling new plans.• Attending and solving customer queries.• Escalating technical-related issues.• To ensure Resolution to be given on the first call

• Check identification of customers to verify age requirements for purchase of alcohol. • Arrange bottles and glasses to make attractive displays.• Mix and serve drinks to patrons, directly or through wait-staff. • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.• Slice and pit fruit for garnishing drinks.