Elizabeth Floyd

Elizabeth Floyd Email and Phone Number

Senior Product Support Manager (Gemini) @ Google
Denver, CO, US
Elizabeth Floyd's Location
Denver, Colorado, United States, United States
Elizabeth Floyd's Contact Details

Elizabeth Floyd personal email

n/a
About Elizabeth Floyd

Experienced product and program leader with a passion for understanding user needs and driving impactful solutions. Proven ability to build strong cross-functional relationships, manage stakeholders, and deliver complex projects in fast-paced environments.My background spans over a decade in Ad Tech, where I honed my skills in consulting, strategy, and operations while advising global brands on their advertising initiatives. I've successfully led large-scale projects, leveraging deep knowledge of Google's advertising products (Google Analytics, Google Ads, Search Ads 360) to deliver exceptional results for clients.In my current role, I lead product support for Gemini (Google's next-generation AI model), responsible for:-Shaping the consumer support strategy and scaling solutions to enhance the user experience.-Championing the voice of the user by providing key insights to product teams and driving product improvements.-Collaborating closely with cross-functional partners (Engineering, Product, UX, etc.) to launch and support innovative AI product features.I'm passionate about fostering growth and development, both personally and professionally. Outside of work, I enjoy exploring the Colorado outdoors, volunteering in my community, and diving into a good book.

Elizabeth Floyd's Current Company Details
Google

Google

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Senior Product Support Manager (Gemini)
Denver, CO, US
Website:
goo.gle/3DLEokh
Employees:
315106
Company phone:
916.253.7820
Elizabeth Floyd Work Experience Details
  • Google
    Senior Product Support Manager (Gemini)
    Google
    Denver, Co, Us
  • Google
    Senior Advertising Solutions Architect
    Google Oct 2022 - Present
    Mountain View, Ca, Us
    • 20% PROJECT: Engagement Manager for Home & Personal Care sector, responsible for sector-wide project management, technical project scoping, resource allocation, and leadership stakeholder management
  • Google
    Advertising Solutions Architect
    Google Oct 2019 - Oct 2022
    Mountain View, Ca, Us
    • Client relationship and technical project lead within Professional Services group for large clients in the Consumer Goods, Government, and Entertainment sector (focus on Tech Consumer Electronics, Auto, and Government.) • Ensure client success by facilitating cross-solution design consultancy, custom solution design, advanced technical consultations, and workshops on advanced features (for Search Ads 360, Google Ads, and Google Analytics.)• 20% PROJECT: Engagement Manager for Government and Advocacy sector, responsible for sector-wide project management, technical project scoping, resource allocation, and leadership stakeholder management
  • Oracle
    Manager, Client Partnerships (Oracle Advertising)
    Oracle Aug 2018 - Oct 2019
    Austin, Texas, Us
    • Hire, train, and mentor a team of Client Partners, each assigned to ~45 key accounts/advertising agencies. • Client Partners prospect into/consult directly with advertising agencies/brands; they educate their clients on ways they can improve their marketing strategies by utilizing Oracle's solutions. A day in the life of someone on this team could include prospecting into new accounts, consulting engaged accounts on their advertising strategies, creating proposals, project-managing the fulfillment of requested products or troubleshooting technical difficulties.
  • Oracle
    Sr. Client Partner (Oracle Advertising)
    Oracle Jul 2017 - Jul 2018
    Austin, Texas, Us
    • 2018 winner of the "Heavy Hitter" award: Team that over-exceeds quota by greatest amount• Manage brand-direct & agency relations with a variety of stakeholders, job functions, time zones and verticals• Gain understanding of client's marketing objectives and propose Oracle solutions that will reach or improve those objectives• Translate technical concepts and solutions to non-technical audiences• Create and project manage multiple client deliverables on a daily basis with prudence and efficiency• Help build GTM Strategy for "Long-Tail" accounts on a growing Mid-Market team
  • Oracle
    Account Manager (Oracle Advertising)
    Oracle May 2016 - Jul 2017
    Austin, Texas, Us
    • Account management for enterprise retail accounts• Provide expert level knowledge of measurement, audience targeting and digital display, mobile, social and video technology• Consult key decision makers, influencers, and operators at the brand/their agency partners on unique data solutions to solve marketing challenges• Execute solutions of key products (audiences/measurement) with strong attention to detail, collaboration and communication
  • Sterling-Rice Group
    Media Planner/Buyer
    Sterling-Rice Group Jan 2014 - May 2016
    Boulder, Co, Us
    • Negotiate, purchase and monitor advertising space on behalf of clients• Compile monthly reporting to ensure KPIs are being met
  • Versa Marketing Inc
    Social Media And Affiliate Marketing
    Versa Marketing Inc Dec 2012 - Dec 2013
    Denver, Co, Us
    Versa Marketing provides affiliate, search and social media management for companies across multiple verticals. Versa implements strategies and tactical marketing campaigns to increase growth of the clients' online presence, sales, leads and brand awareness.
  • Learfield Img College
    Gameday Marketing Intern
    Learfield Img College Aug 2011 - Jan 2012
    Plano, Tx, Us
    Buffalo Sports Properties (BSP), a property of Learfield Sports, is the official media rights holder for the University of Colorado Athletics. Coordinated half-time programming.

Elizabeth Floyd Skills

Leadership Media Buying Social Media Public Speaking Online Marketing Brand Development Digital Strategy Customer Success Retail Account Management Sales Press Releases Blogging Digital Media Business Development Communication Team Management Performance Metrics Digital Marketing Advertising Integrated Marketing Solutions Customer Relationship Management Strategic Planning Strategy Media Planning Facebook Online Advertising Microsoft Office Microsoft Word Marketing Social Networking Microsoft Excel Creative Strategy Training Time Management Customer Service Sales And Marketing Leadership Google Analytics Onboarding Customer Support Social Media Marketing Email Marketing Search Management Public Relations Marketing Communications Coaching Analytics Marketing Strategy Continuous Improvement

Elizabeth Floyd Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Advertising

Frequently Asked Questions about Elizabeth Floyd

What company does Elizabeth Floyd work for?

Elizabeth Floyd works for Google

What is Elizabeth Floyd's role at the current company?

Elizabeth Floyd's current role is Senior Product Support Manager (Gemini).

What is Elizabeth Floyd's email address?

Elizabeth Floyd's email address is ea****@****srg.com

What schools did Elizabeth Floyd attend?

Elizabeth Floyd attended University Of Colorado Boulder.

What skills is Elizabeth Floyd known for?

Elizabeth Floyd has skills like Leadership, Media Buying, Social Media, Public Speaking, Online Marketing, Brand Development, Digital Strategy, Customer Success, Retail, Account Management, Sales, Press Releases.

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