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@alshaya.com
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Floyd Suares is listed as Desktop Support Engineer at Diyar United Company, a with 578 employees, based in Kuwait. AeroLeads shows a work email signal at alshaya.com and a matched LinkedIn profile for Floyd Suares.
Floyd Suares previously worked as Sr. Technical Support Engineer at M. H. Alshaya Co. and Technical Support Engineer at M. H. Alshaya Co.. Floyd Suares holds Bachelors Of Commerce, Basic Electronics And Computer Hardware Engineering from Mumbai University.
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AeroLeads found 1 current-domain work email signal for Floyd Suares. Compare company email patterns before reaching out.
With over 9 years of work experience in the IT sector, I am a competent and reliable desktop support engineer who can handle various hardware, software, and network issues. I am passionate about providing excellent customer service and ensuring smooth operations for in-house and remote clients. I have a strong background in Microsoft and Avaya administration, as well as Active Directory and Outlook management. I currently work at Diyar United Company, a leading IT solutions provider in Kuwait, where I support the company's branches and its fleet vessels.In my current role, I am responsible for troubleshooting and resolving computer, printer, and network problems, as well as assisting on some software applications. I also ensure that assets are properly tagged according to the company's policy and that preventive maintenance of computers is correctly followed. Additionally, I have gained multiple certifications in ITILv4, Comptia A+, MCSE:Mobility, CCNA and Microsoft Office, which demonstrate my commitment to learning and improving my skills. I pride myself on being a proactive, collaborative, and adaptable team player who can handle challenging situations and deliver quality results.
Listed skills include Html, Management, Customer Service, Sales, and 26 others.
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Kuwait
Supporting in-house clients for their computers, printers, network and assisting on some software Also visiting the company branches for troubleshooting network and computer issues Supporting the company vessels for onboard troubleshooting for the computers and network To ensure that assets are properly tagged according to KOTCICT Group Policy. To ensure Preventive maintenance of computers is correctly followed.
Handling technical calls & application related issues•Troubleshooting of Outlook Accounts & Applications•Creating/Modifying/Disabling Active Directory(domain) profile•Maintains accurate information of Host machines and updating the same on OU to force policies on Host machine.•Creating/Modifying/Disabling email accounts from Zimbra Administration Console•Call logging & Monitoring on GLPI (Call Logging software).•Creating/Modifying/Disabling/Deleting AVAYA VOIP phone extensions, providing International Dialing access using Avaya Aura System Manager 6.3•Voice Mailbox Creation, disabling & modifying existing accounts. ; Managing and updating records on Proteus System•Administration part on Exchange Management Console Responsibilities includes- Migrating accounts from POP3 to Exchange, creating mailbox, creating e-mail backup accounts, - Recipient size & Message delivery restrictions, mail forwarding, calendar sharing, etc. - Assisting users globally with the configuration of Apple iPhone, Blackberry with Exchange Account. •Handling queries related to Shared drive access - Related to read, write, access, permission, etc. - Retrieving lost data on shared drives. - Creating personal space for Management users on shared drives.- Restricting end-user access as per business requirements. •Networking (Layer I & II).
Handling technical calls & application related issues from different processes •Examine and Analyze user profile and provide instant front ended solutions through emails and phone.•Creating/Modifying/Disabling Active Directory(domain) profile•Maintains accurate information of Host machines and updating the same on OU to force policies on Host machine.•Creating/Modifying/Disabling email accounts from Zimbra Administration Console•Creating/Modifying/Disabling/Deleting AVAYA VOIP phone extensions, providing International Dialing access using Avaya Aura System Manager 6.3•Voice Mailbox Creation, disabling & modifying existing accounts. ; Managing and updating records on Proteus System•Interacted with other departments in creating procedural methods to solved technical issues.•Troubleshot computers and printers. Added and removed network printers and printer drivers.•Administration part on Exchange Management Console Responsibilities includes- Migrating accounts from POP3 to Exchange, creating mailbox, creating e-mail backup accounts, - Recipient size & Message delivery restrictions, mail forwarding, calendar sharing, etc. - Assisting users globally with the configuration of Apple iPhone, Blackberry with Exchange Account. •Handling queries related to Shared drive access - Related to read, write, access, permission, etc. - Retrieving lost data on shared drives. - Creating personal space for Management users on shared drives.- Restricting end-user access as per business requirements. •Installation and Troubleshooting of applications.•Call logging on GLPI (Call Logging software).•Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues under level 2 support•Creating/Modifying/Disabling/Deleting AVAYA phone extensions, providing International Dialing access
Responsibilities•Handling technical calls & application related issues from different processes •Engaging with Application Support teams•Handling mails of the IT Service Desk on my own.•Creating/Modifying/Disabling Active Directory(domain) profile•Creating/Modifying/Disabling email accounts from Zimbra Administration Console•Installation and Troubleshooting of Outlook Accounts and Antivirus software.•Call logging with ISPs & on Archibus (Call Logging software).
Responsibilities•Handling technical calls from different processes consisting of around 60 users and 50 workstations consisting of Laptops and Desktops ranging from HP, IBM Lenovo & Samsung, etc.•Installation and Troubleshooting of Outlook Accounts and Antivirus software.•Installation and Troubleshooting of Airlines software such as Sabre Interact & Sabre View.•Installation and Troubleshooting of applications like Ms-Office, Adobe Photoshop, etc.•Configuration of Wireless Access-Points through Advance Security like MAC Address Filtering & WEP Authentication.•Call logging with ISPs & on Adventnet (Call Logging software).•Installation of Windows XP Professional, Windows Vista and Windows 7.•Ability to comprehend and apply new technologies with ease
Other employees you can reach at diyarme.com. View company contacts for 578 employees →
Abdul-Rahman Dalal
Colleague at Diyar United CompanyKuwait
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MC
Moustapha Chami, Cciso,Itil-Mp-Sl,Pmp,Nia,Ceh,Mcse,Vcp6-Dcv
Colleague at Diyar United CompanyMontreal, Quebec, Canada
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AC
Anuradha Chakilam
Colleague at Diyar United CompanyHyderabad, Telangana, India
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AT
Abdallah Taha
Colleague at Diyar United CompanyDoha, Qatar
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PG
Pg G
Colleague at Diyar United CompanyKuwait
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AA
Ahmed Al-Masri Pmi-Pmp®
Colleague at Diyar United CompanyAl Asimah, Kuwait
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YY
Yaswanth Yenni
Colleague at Diyar United CompanyHyderabad, Telangana, India
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AA
Abdullah Al-Aqraby
Colleague at Diyar United CompanyKuwait City, Al Asimah, Kuwait
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AA
Ayman Alkhatib
Colleague at Diyar United CompanyKuwait
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YA
Yahia Adel
Colleague at Diyar United CompanyKuwait
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Quick answers generated from the profile data available on this page.
Floyd Suares works for Diyar United Company.
Floyd Suares is listed as Desktop Support Engineer at Diyar United Company.
AeroLeads has found 1 work email signal at @alshaya.com for Floyd Suares at Diyar United Company.
Floyd Suares is based in Kuwait while working with Diyar United Company.
Floyd Suares has worked for Diyar United Company, M. H. Alshaya Co., and Allied Digital Services (Uk) Ltd.
Floyd Suares's colleagues at Diyar United Company include Abdul-Rahman Dalal, Moustapha Chami, Cciso,Itil-Mp-Sl,Pmp,Nia,Ceh,Mcse,Vcp6-Dcv, Anuradha Chakilam, Abdallah Taha, and Pg G.
You can use AeroLeads to view verified contact signals for Floyd Suares at Diyar United Company, including work email, phone, and LinkedIn data when available.
Floyd Suares holds Bachelors Of Commerce, Basic Electronics And Computer Hardware Engineering from Mumbai University.
Floyd Suares is listed with skills including Html, Management, Customer Service, Sales, Team Management, Microsoft Office, New Business Development, and Key Account Management.
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