Luis Fernando Carrillo Baez Email & Phone Number

Cincinnati, OH, US

Cincinnati Metropolitan Area

• Meticulous attention to detail, extensive knowledge of fine dining etiquette and protocols.
• Provided exceptional service to a diverse clientele, including renowned celebrities, professional athletes, and high-profile business executives.
• Ensured every guest experience is unforgettable.
• Thriving in a fast paced environment, adept and anticipating needs of clientele.
• Working collaboratively with a diverse and large team of professionals for culinary excellence.

Middletown, Ohio, United States

• Interpersonable guest service, exceeding expectations and fostering customerloyalty.
• Cultivated positive relationships with guests by providing personalizedrecommendations and ensuring their satisfaction throughout their dining experience.
• Creation of cocktails to go along with wine, bourbon, and tequila tastings paired withcoursed and unique meals.
• Sold memberships to the speakeasy further complimenting customer adherence.
• Managed beverage (beer, wine, liquor, cigar) inventory control, optimizing stocklevels based on sales projections and profit goals.
• Trained new staff and general manager on bar operations to ensure alignment withnew ownership standards.

United States

• Delivered exceptional service throughout all stages of the dining experience as ahost, busser, server and bartender.
• Ensured a positive guest experience, building rapport and driving repeat visits.
• Experienced in working banquets style events and proficient service in offsite events.
• Mentored and trained new staff on restaurant operations, POS systems, and guestservice protocols.
• Adept at handling cash drawers and maintaining accurate financial records.

Cincinnati, Ohio, United States

• Managed a high-volume cocktail bar, providing exceptional service to patrons.
• Extensive knowledge of bourbons and cocktails, crafting creative and deliciousdrinks.
• Maintained a clean and efficient work environment ensuring a positive experiencefor both staff and guests.

Cincinnati, Ohio, United States

Taught homeowners the benefits of switching to solar energy. Applied various sales techniques. Door-to-door sales. Cold Calling. Closed multi-thousand dollar deals.

Cincinnati Metropolitan Area

Landscaping services provided. Developed an automated service application for current clients. Managed company and client relations. Door-to-door knocking, cold calling.

Deerfield, Ohio, United States

Provided quality instruction to students ages 4-17. Developed strategies to improve students understanding of swimming. Motivated swimmers to push themselves.

Pre Pharmacy, Information Technology

Activities and Societies: Latinx Mentorship Program

Ged

Activities and Societies: National Society of Highschool Scholars, Water Polo, Swimming.