Beau Hall Email & Phone Number

Set the direction, vision, and manage the FlyWithKay entertainment brand across social media platforms, the web, and traditional media sources.

Redmond, Washington, Us

Cloud and Datacenter automation:Work with customers around the US to help them build out automation using PowerShell, Orchestrator, Azure Runbooks, and OMS. Build OMS views and dashboards to help clients visualize their data, troubleshoot issues, and streamline operations. Integrate on-prem resources with Azure Cloud technologies using Azure Active Directory, Office 365 (O365), Exchange Online, and Identity Services.System Center Operations Manager (SCOM):• Design/Architecture of New SCOM implementations• Design review and recommendations• Installation and/or Upgrades of existing infrastructure• Full tool setup and configuration• Management Pack Tuning specific to customer environments• Steady state best practices and process around SCOM• SCOM integration with other enterprise systems:ExchangeSharePointVMWareNetwork Monitoring (Cisco, F5, etc...) - Routers and SwitchesApplication MonitoringSQL ServerClustersSystem Center Orchestrator (SCORCH):• Architect, upgrade and install new SCORCH implementations• Review existing SCORCH implementations to help optimize and streamline runbook implementation• PowerShell scripting• Run book automation creation.SCCM integration and automationCreate Help Desk workflowsIntegrate SCORCH with help desk tools - Remedy, SCSM, Service NowHyper-V Cluster installation and ConfigurationVirtual Machine Manager implementationInfrastructure setup for all the above using Microsoft SQL database server, Windows Server 2008 R2, 2012, and 2012 R2, 2016 , and SQL Server Reporting Services.

Milwaukee, Wisconsin, Us

Design and Implement complex engineering solutions in support of the development life cycle for financial industry software using Microsoft technologies. Follow ITIL best practices and drive technical projects from inception to completion.

Palo Alto, Ca, Us

Primary technical resource for the sales force to actively drive and manage the technology evaluation stage of the sales process. Create complex solutions in heterogeneous environments that include Microsoft Windows, Apple IOS, Rugged devices and Android device integration.Give presentations to executive audiences highlighting the benefits of the platform over competitorsResearch current trends and competitor offerings to be able to speak to our competitive differentiation and train junior sales engineers on how to manage those customer facing conversations.Design and deliver solution frameworks leveraging both Microsoft and Unix based technologies. Mentor and lead other Sales Engineers in the organization. Deep knowledge designing and deploying complex mobility solutions in support of customer Bring your own Device (BYOD), Bring your own Laptop (BYOL), and Remote Productivity initiatives.Deep knowledge of Enterprise mobility manager (EMM) including email management best practices and solutions, application management, content management, and telco management. Identify and resolve technical issues of assigned accounts to assure complete customer satisfaction throughout the pre-sales process. Establish and maintain strong relationships throughout the sales cycle with technical and key decision makers.Technical Skills: *Microsoft Windows Sever Technologies (2003, 2008, 2008 R2, 2012, 2012 R2)*Linux Server Technologies (Redhat, CentOS)*IIS 7 and 8*Certificate SSL management*Microsoft SQL Databases*System Center Configuration Manager (SCCM)*High Availability*Disaster Recovery*Network Routing and Switching*Troubleshooting

Redmond, Washington, Us

Work onsite at Microsoft External Partner locations to design system center solutions to meet their current IT challenges. Work to customize System Center tools to Operational best practices as specified in ITIL and MOF to ensure IT is aligned to the organizations business objectives. System Center Operations Manager (SCOM):• Design/Architecture of New SCOM implementations• Design review of existing SCOM implementations• Installation and/or Upgrade of SCOM implementations• Full tool setup and configuration• Management Pack Tuning specific to customer environments• Steady state best practices and process around SCOM• SCOM integration with other enterprise systems (System Center, SQL, VMWARE, ETC…)System Center Service Manager (SCSM):• Design/Architecture of New SCSM implementations• Design review of existing SCSM implementation• Installation and/or upgrade of SCSM implementations• Full tool setup and configuration:o ITIL and MOF Process review to align with SCSM configurationo Service mappingo Release Management o Incident managemento Change Managemento Request offeringso Problem Managemento SLA definitions and implementationo Integration with Orchestrator and SCCM for automationSystem Center Orchestrator (SCORCH):• Architect, upgrade and install new SCORCH implementations• Review existing SCORCH implementations to help optimize and streamline runbook implementation• PowerShell scripting• Run book automation creation. Examples of what I’ve automated at customer sites:o Software approval workflowo New user creation processo Automated server reboots, tasks based off of incoming alerts from SCOM (SCOM alert triggers Incident in Service manager which kicks off a run book to fix the issue in OrchestratorInfrastructure setup for all the above using Microsoft SQL database server, Windows Server 2008 R2, 2012, and 2012 R2, SQL Server Reporting Services, and high availability when required.

Redmond, Washington, Us

Summary:•Drive implementation of the System Center suite in to the Window’s embedded operations team to streamline processes, automation, and to proactively manage systems to minimize downtime (3000+ server environment). oSCOM – Design, install, and manage Operations Manager for the Window’s embedded labs. oSCCM – Design, install, and manager Configuration Manager to streamline patching and software deployment in to the Window’s embedded lab environment. oVirtual Machine Manager – Lead team of engineers building test environment using VMM.•Help design new environment build outs for Windows Embedded Product Teams, create work items, HW quotes, order placement, coordinate space/power/network, and assign resources to build out the new environments. •Drive analytics for HW usage, projections, staffing, and projects in order to give senior leadership a clear picture of the work/contribution the Operations Team is making.•Manager Azure Could Accounts, billing and subscriptions for the DEV/TEST teams.•Implement Tools, Processes and Procedures for interactions between Operations and the Product Teams to optimize the time it takes to support requests. •Staffing projections, approval, phone screens, loops, and hiring decisions for the Operations Team. •Senior technical resource for high level issues•Implement resource management systems for the Operations group including Wiki, SharePoint, and a ticket system.•Drive documentation, SOPs, ticket process, and organize all things Operations.•Facilitate projects and communication across the Product Teams interacting with the Operations Team. Drive cross team collaboration, manage technical projects, design technical solutions, and ensure best practices/compliance requirements are being met.•Identify new market trends, technologies, and opportunities to quickly adapt to a rapidly changing industry.

Redmond, Washington, Us

Summary:•Drive Automation Initiatives in to the Bing Search engine by identifying opportunities and working with the DEV team to build systems tools to remove manual intervention wherever possible.•Implement Process and Procedures for interactions between Operations and the DEV team to optimize the request processes and implement a two way continues flow of information. •Senior technical resources for Tier I team.•Participate in an on-call rotation to manage incidents including troubleshooting complex problems, engaging any needed resources and drive quick mitigation solutions for the entire Bing Platform. Exercise full authority to make decisions pertaining to the Bing platform from an availability standpoint.•Triage incidents and run the resolution via bridge calls during any hours of the day.•Manage high level post mortem meetings to document, fix, and prevent repeat issues within the Bing platform and harden our services.•Implement resource management systems for the Operations group including Wiki, SharePoint, and give input on features for our incident management system.•Drive documentation, SOPs, ticket process, and organize all things Operations.•Create troubleshooting tools to aid in issue identification/severity of Bing Livesite Issues.•Special projects to drive understanding of our teams services via social presentations, one on one meetings with the DEV teams and helping maintain the operations portal•Compile availability analytics to report to the feature teams to track and improve performance across all of the Bing platform.•Manage Akamai GTM, DNS for the Bing Search Engine.•Configure F5 Load Balancers

Seattle, Wa, Us

Engineer technical solutions spanning all aspects of the Merchant Services platform at the world’s largest online retailer. Manage, Trouble-shoot and support Redhat Enterprise edition servers and networks to provide maximum availability. Work closely with development groups to optimize efficiency and minimize operational burden. Handle lease returns, provisioning, and special projects in support of the development teams. Meticulously go through server logs and Oracle databases to find and resolve complex problems and software bugs that affect the Amazon global selling platform. Engineer new solutions and optimize servers and software to increase efficiency and reduce overhead. Interview, hire, and train new tier 1 and 2 support engineers. Lead all support engineers in the US and India operations team. Created and guided the development of a web based support portal using Perl/Apache/Linux/Ruby. Drive innovation and automation tools to improve efficiencies within Amazon. Work with management on staffing requirements, headcount, and justifying resources. Create project plans, set time lines, and ensure implementation.

Amsterdam, Nl

Design, upgrade, and support content control network installed at T-Mobile. Responsible for the end to end system running Redhat Enterprise (Linux) servers, F5 Big-IP load balancers, Cisco switches, MYSQL, and proxy servers. Trouble-shoot and resolve all issues related to Network and Server environment. Java trouble-shooting and resolution. Shell scripting to automate functions and reports. Work with the customer to find solutions and provide them with information as required. Recommend system upgrades, hotfixes, and server patches. Examples of recent updates that I have implemented in production: Time fix for new DST on Linux server farm, F5 Hotfix to fix known issues, and JDK upgrade.

Munich, De

Travel to customer locations around the world to engineer IPTV solutions and present our middleware product to potential customers. Pre and Post Sales duties included setting up fully working demo systems, customer presentations, production IPTV systems installation, configuration, design and support. Work with customers to define features, requirements and be available to answer questions 24/7. Hold training classes for new customers on our software configuration/administration. System integration with other vendors working in the IPTV space. Work trade shows and do technical contract reviews with legal. Follow up with customers, get feedback, and feed that back in to the software development cycle for product improvement. Install Postgres and MYSQL database servers.

Information Technology

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