Flávia Perroni Email & Phone Number

Ireland

• Take charge of organizing project site surveys, scheduling, work orders, and reporting to ensure the timely execution of projects and adherence to deadlines.• Manage the Service Delivery Mailbox, promptly respond to customer communications, and provide updates to relevant parties as necessary.• Provide operational support to Project Managers, Field Supervisors, and the Service Delivery Manager as required to ensure project success.• Be responsible for submitting permit applications to Local Authorities, ensuring all necessary approvals are obtained.• Collaborate with cross-functional teams to facilitate the smooth delivery of services, fostering teamwork and effective communication.• Daily reporting of the contractor schedule and job completion, ensuring transparency and accountability in contractor activities.• Prepare presentation materials for the Monthly Contractor Operations Review Meeting, facilitating informed discussions and decision-making.• Collaborate with the finance department to review all invoices for sign-off, ensuring accuracy and compliance with company policies.• Identify opportunities to enhance the Service Delivery process and actively contribute to the implementation of improvements, streamlining operations and increasing efficiency.

Ireland

Massage Therapist / Aupair & Part-Time English Student ➢ No.1 Pery Square Hotel & Spa | Sep 2021 - Nov 2022➢ Siam spa - The Savoy Hotel Limerick | Aug 2020 - Dec 2021➢ AuPair | Sep 2019 - July 2020

Brazil

● Identified vendors for projects and facilitated the vendor proposal and review process as the team requires.● Liaised with contract owners to help determine vendor and contract needs.● Monitored the contracts through the development process and facilitated the process efficiently, providing communication, and status of the process from draft through execution.● Interfaced with professional services delivery partners.● Worked with clients and partners to troubleshoot and resolve installation challenges.● Actively identified business opportunities and other activities that impact future business during engagements (either Services or Licenses) and inform the management team.● Executed day-to-day project management activities on key initiatives.● Established project governance according to project methodologies.● Managed project dimensions of resources, budgets, timelines, scope, and quality. 🏆 Achievements● Developed and maintained detailed project plans according to standards.● Identified and provided solutions for project communication as well as cultural differences between project teams.● Provided results in an improvement in document release efficiency.● Supervised the supplier of deliveries and quality of work as per the contract.● Ensured project measurement and quality assurance metrics were developed, tracked, and reported.● Contributed to the development and maintenance of PMO standards, processes, and best practices.

Brazil

● Monitored the contracts through the development process and facilitated the process efficiently, providing communication, and status of the process from draft through execution.● Assisted with the management and supervision of the team and any direct reports.● Managed competing priorities to achieve the process's deadlines.● Allocated files to comply with an office operating and legal case management system standards, including meeting set targets and providing monthly reports. 🏆 Achievements● Provided proofreading and fact-checking on pleadings and briefs. Prepared draft client bills, maintained docket calendar, and scheduled appointments.

Brazil

● Developed structure aimed at being in attendance of large clients with national performance.● Responsible for the organization and logistics of public hearings in all regions.● Determined eligibility by comparing client information to requirements.● Established policies by entering client information.● Provided due diligence requests to the corresponding lawyers. Retained the corresponding lawyers.● Delivered outstanding secretarial support and exceptional client service. ● Supported team of Associates with admin duties.● Facilitated all client and internal meetings – including room set-up etc.● Liaising with clients' representatives to arrange local and international meetings.

● Higher Diploma In Business Management (Nfq Level 8), Business Administration And Management, General

The programme provides a blend of theoretical knowledge and practical skills development facilitated through active learning approaches..

Bachelor'S Degree, Law