• Developed strategies to manage products (Europe and Islands) and create new products;• Evaluated the luxury market trends and the competitors;• Managed the supplier portfolio; • Negotiated contracts, promotions and special conditions with suppliers; • Relationship building with suppliers, internal and external clients (B2B and B2C). • Analyzed sales reports and internal processes to develop internal and external strategies disclosure; • Served as company representative at events, national and international fairs (the first edition of Switzerland Travel Mart Luxury) and Fam trips (Iceland); • Provided daily support to the Sales and Operations teams (B2B, B2C, IC’s and branches); • Supported Marketing & Editorial Departments and selected content for the website, social media, newsletter and publications (The Traveller bimonthly magazine and the annual book );

• Developed and promoted products (mostly from Europe); • Evaluated and maintained the supplier portfolio; • Negotiated contracts, promotions and special conditions with suppliers; • Evaluated the luxury market trends and the competitors; • Managed internal and external disclosure of products; • Developed strategies to launch and position destinations and suppliers; • Served as company representative at events, national and international fairs (ILTM Latin America, Explore GB in England) and Fam trips (Indonesia and Brazil); • Provided daily support for the Sales and Operations teams (B2B, B2C, IC’s and branches); • Supported Marketing & Editorial Departments and selected content for the website, social media, newsletter and publications (The Traveller bimonthly magazine, The Traveller Guide and the annual book ); • Performed with Scrum methodology.• Participated in the Products and Operations Project, which sought greater interaction of Products and Operation Teams through follow-ups and weekly meetings, resulting in a higher quality and standard of the company’s communication with the suppliers, avoiding problems during trips.

• Assisted the development of new products and maintained the portfolio; • Assisted in the internal and external dissemination of products from 23 countries; • Updated the promotional website (express). • Coordinated the annual product schedule, with updated descriptions and scripts; • Requested and negotiated contracts; • Created and updated technical files; • Performed administrative activities (file launch, product registrations, etc.).

• Oversaw and administrated the travel self-booking system (TMS) and the traveler profile management system;• Supported users of the company's two divisions (Pharmaceuticals and Diagnostics); • Coordinated self-booking system training for new employees; • Provided daily update of the travel intranet; • Created the e-learning project of the self-booking system and the traveler profile management system; • Completed quarterly reports of events and trips; • Provided support in the monthly reclassification of event and travel expenses;

Scientific Initiation Program PIBIC by ECA-USP. Research exposed at the 22nd International Symposium on Scientific Initiation of USP (SIICUSP).

• Maintained national and international distribution channels; • Handled electronic reservations from online travel agencies and reservations from the Transamerica Hospitality Group website; • Personalized telephone calls to its channel niche; • Maintained inventory on these channels;