Optimistic, customer-obsessed business development director dedicated to helping strong brands boost sales, enhance reputation, and cultivate lasting brand equity among customers, partners, and community.MY APPROACH:My approach is based on more than 15 years of experience in sales, business development, and product management, with multiple awards for top sales performance throughout my career and a background in integrated arts and communications, I have learned to create unique, memorable client experiences for soaring sales and rave reviews.I’M KNOWN FOR:Outstanding business relationship skills. Do you have an unhappy client? Is a major account threatening to cancel their contract? Get a bad review on Yelp? Call me! I am known for my ability to turn conflicts into win-win situations and inspire brand loyalty for life.CORE VALUES:Integrity and innovation. There is a huge trend towards technical solutions and automation within sales right now. At Hornblower Cruises and Events, I spearheaded API connectivity with 3 major partners which empowered our customers to book their own cruises quickly and easily. This translated to massive booking increases year over year for our company.I BELIEVE:Doing business doesn’t have to be awkward or tense! When we come together and unite under a common goal, and we both feel valued and engaged, we work with enthusiasm and find more joy in the process. For client-facing people, this is imperative. When there is trust within a relationship, doing business becomes a pleasure and we all win. I AM ON LINKEDIN TO: Join the conversation on topics within sales, business development, or product management. I want to stay on top of the news within travel/tourism and entertainment, as well as learn more about technological innovations affecting our global economy.I look forward to containing building my personal and professional network as the world opens back up. Please connect! 😊