Francis M. Email & Phone Number

Edmonton, Alberta

• Provide excellent customer service to all customers, whether over the phone or in person.
• Process customer transactions by till or over the phone.
• Organize, clean, and tidy products on displays or shelves
• Has in store training on new products on a regular basis to educate customers to the fullest
• Work efficiently in a team of employees as well with merchandise team while having the samemindset of the company’s goals.

Edmonton, Canada Area

• Transferring profile information obtained from Government of Alberta database into Excel spreadsheets.
• Printing and managing Excel files into boxes in alphabetical order
• Organized and obtain files from filing room
• Label and pocket envelopes with certificates and letters to proper addresses
• Create information folders with relevant trades applications and supporting information
• Attended weekly department meetings in providing updates on the progress of my work

Edmonton, Alberta

• Problem solve customer’s inquiries and concerns.
• Delegate store tasks to cashiers such as cleaning, covering breaks, put away of stock, and covering front end tils
• Involved with transactions with customers in person and E-commerce,
• Responsible for majority of complex refund transactions.
• Count safe and distribute cash to low floats.
• Work side by side with supervisors to implement proper adherences to employees.