Fabiana Masides

Fabiana Masides Email and Phone Number

Sales Manager and Customer Service @ e15 Design und Distributions GmbH
Frankfurt, HE, DE
Fabiana Masides's Location
Frankfurt, Hesse, Germany, Germany
Fabiana Masides's Contact Details

Fabiana Masides personal email

About Fabiana Masides

I am an energetic, determined person with a mature and responsible approach to any task that I undertake, or situation that I am presented with. As a graduate Industrial Design Engineer with more than ten years of experience in management and customer service, I am excellent in working with others to achieve a certain objective on time and with excellence.

Fabiana Masides's Current Company Details
e15 Design und Distributions GmbH

E15 Design Und Distributions Gmbh

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Sales Manager and Customer Service
Frankfurt, HE, DE
Website:
e15.com
Employees:
13
Fabiana Masides Work Experience Details
  • E15 Design Und Distributions Gmbh
    Sales Manager And Customer Service
    E15 Design Und Distributions Gmbh
    Frankfurt, He, De
  • E15 Design Und Distributions Gmbh
    Sales Manager / Customer Service
    E15 Design Und Distributions Gmbh May 2021 - Present
    Frankfurt Rhine-Main Metropolitan Area
    - Successfully managed orders and provided comprehensive support to international clients.- Collaborated with cross-functional teams to resolve post-order issues, ensuring customer satisfaction.- Utilized ERP system for documentation and reporting purposes.
  • Hertz
    Fleet Disposition
    Hertz Mar 2020 - May 2021
    Kelsterbach, Hesse, Germany
    - Managed fleet disposition at the Hertz Airport Service Center in Kelsterbach.- Proficiently handled cancellations, order changes, and delivery delays.- Conducted quality control and damage handling.- Expertly managed back-office operations.
  • Hertz
    Customer Service Sales Representative
    Hertz Jul 2019 - May 2021
    Frankfurt Am Main, Hessen
    - Stationed at the Airport in Frankfurt, provided high-class customer service by managing rentals and returns.- Resolved customer issues and concerns professionally, leading to improved operational performance and customer satisfaction.- Effectively communicated and offered ancillary products and services to enhance the customer's travel experience and maximize revenue, consistently exceeding personal sales goals (RPD average $16).
  • The Pregnancy Pause
    Maternity Leave
    The Pregnancy Pause Jan 2018 - Jun 2019
  • Europcar
    Rental Sales Agent
    Europcar Sep 2016 - Dec 2017
    Frankfurter Flughafen
    - Provided expert support and advice to national and international customers.- Actively promoted additional services, consistently achieving the highest bonus level with an average RPD of €13.- Managed vehicle disposition, damage handling, and all administrative rental processes.
  • Berlin 1927
    Business Development Manager
    Berlin 1927 Oct 2009 - Jul 2016
    Madrid, Autonome Gemeinschaft Madrid, Spanien
    As a Business Manager, my day to day was full of contact with clients from all around the world with whom we developed wholesale relationships. We have exposed at several international trade shows, including:-SIMM Semana Internacional de la Moda de Madrid-WHO'S NEXT, Salon du Prêt-à-porter Paris-MOMAD Metrópolis, Madrid-CPH VISION, International Fashion Fair in Denmark, CopenhagenIn these shows we gained new clients and got a great idea of the new fashion trends coming up.
  • Berlin 1927
    Executive Designer, Visual Merchandiser
    Berlin 1927 Jun 2010 - Jun 2016
    Madrid Area, Spain
    Always looking for ways to innovate in my designs while taking the environment into consideration. Being creative, fun and bright in my work, and always being attentive to detail.
  • Gtbc
    Associate Project Management Consultant
    Gtbc Jul 2008 - Jun 2010
    Madrid Area, Spain
    Global Technologies and Business Consulting was a firm dedicated to business consultancy in the Iberic region, operating primarily in the areas of Project Management, Business Intelligence and Business Analysis. I worked in the Project Management department in a team of approximately 20 employees, reporting directly to the Project Management Director. I acquired a general knowledge of the commercial and technical operations in the consulting business, with clients in different business areas (banking, construction, state enterprises, pharmaceutical, etc.).Responsibilities:- Worked in Project Management with a focus on business consultancy.- Managed project deliverables and interfaced with stakeholders and departments.- Engaged in customer acquisition and commercial proposal creation.
  • Renault
    Fleet Manager
    Renault Jun 2007 - Oct 2007
    Madrid Area, Spain
    Handled customer service, troubleshooting, and communication with the insurance department.
  • Quintiles
    Hr Assistant
    Quintiles Jun 2006 - Sep 2006
    Madrid Area, Spain
    Managed employee absences and hiring documents.
  • Shell
    Administrative Assistant
    Shell May 2005 - Sep 2005
    Madrid
    Received and registered information on fuel refueling on commercial and cargo aircraft.Organized refueling documents and weather aspects.

Fabiana Masides Skills

Industrial Design English Fashion Fashion Design New Business Development Visual Merchandising Project Management Wholesale Crafts Handmade Jewelry Jewelry Design Home Decoration Google Docs Microsoft Excel Requirements Analysis Pmp Painting Certified Project Manager Environmental Awareness Ms Project Microsoft Project Customer Service Business Development Photoshop Business Analysis Negotiation Microsoft Office Adobe Photoshop Marketing Management Team Leadership Business Strategy

Fabiana Masides Education Details

Frequently Asked Questions about Fabiana Masides

What company does Fabiana Masides work for?

Fabiana Masides works for E15 Design Und Distributions Gmbh

What is Fabiana Masides's role at the current company?

Fabiana Masides's current role is Sales Manager and Customer Service.

What is Fabiana Masides's email address?

Fabiana Masides's email address is fa****@****ail.com

What schools did Fabiana Masides attend?

Fabiana Masides attended Universidad Nebrija, Universidad Autónoma De Madrid, Colegio Brains, La Salle High School Miami, Università Commerciale 'luigi Bocconi'.

What are some of Fabiana Masides's interests?

Fabiana Masides has interest in Design, Cooking, Traveling, Marketing, Sewing, Wine Tasting, Biking, Painting, Furniture Design, Jewelry Design.

What skills is Fabiana Masides known for?

Fabiana Masides has skills like Industrial Design, English, Fashion, Fashion Design, New Business Development, Visual Merchandising, Project Management, Wholesale, Crafts, Handmade Jewelry, Jewelry Design, Home Decoration.

Who are Fabiana Masides's colleagues?

Fabiana Masides's colleagues are Louisa Gruber, Fabian Kolpack, Marejke Worster, Lukas Strangmann, Katrin Thiemann, Johannes Schiebe.

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