Florent Mathery Email & Phone Number

Paris, Île-De-France, France

As a Transformation Partner, I'm with the Salesforce EMEA Strategic Accounts Consulting Team and work with our most strategic Accounts as their trusted advisor to: - Shape a pragmatic delivery path with their Business & IT execs to move from vision to execution - Challenge & adjust our joint existing delivery operating model to ensure consistent shortest time to business value and highest levels of customer satisfaction.Thanks to my deep delivery background (25+ years), digital Transformation expertise and strong capacity to articulate Salesforce offerings (COE, OCI, Phase 0, Assurance Services, ignite… ) & teams (project, advisory, industry architects, Ux Designers, Change Mgt, sales , presale & product), I'm thrilled to co-construct & drive strong impact along strategic customer transformations.

Paris Area, France

Delivery Lead of the biggest ever Salesforce fixed fee Professional Services engagement world wide: Muti-Millions fixed fee engagement, 30 months duration, 130+ FTE, 2 major Systems Integrators subcontracted, international deployment of a multi-cloud (Sales, Services, Marketing, Community, Commerce, Mulesoft) solution for a top account in the Automotive industry.Accountable for Customer Success & Executives relationship/trust, Internal stakeholders alignment (SFDC executive management, Sales, Pre-sales, Success, Partner alliances, Legal, Accounting), Program P&L, Executive partner management, delivery monitoring for Program risk & quality management

Paris Area, France

In charge of the Management and P&L ($34M) of the Professional Services team (110+ FTE) for Salesforce EMEA South (France, Spain & Italy). 4 direct line managers leading practices of Functional Architects, Technical Architects, Project Managers & Engagement Managers.Main achievements:- Continuously overachieve KPI targets on 2 quarters (booking, utilization, CSAT, employee success)- Strong alignment with PreSales & Sales organization (EVP/RVP level) to drive customer success through the selling and the delivery of ambitious strategic projects- Strong collaboration with SFDC ecosystem (executive management, Success, Partner alliances, Legal) to adjust priorities and facilitate arbitration- Strong focus on Partner strategy - Set-up processes & governance to monitor practices efficiency - Strong implication in presales activities and executive delivery committees- Strong focus on Employee Success (hire, retain, develop)- Actively contribute to country model strategy to be deployed on the next fiscal year

Paris Area, France

In charge of the Management and P&L ($7M) of the Professional Services team (20+ FTE) for Salesforce EMEA South (France, Spain & Italy).Support the development of Customer Success Group (CSG) organization with a high degree of flexibility and commitment, active contribution to CSG team alignment by helping/coaching peers & new hires and by proposing added-value initiatives to leverage project quality management and delivery efficiency.Main achievements:- Continuously overachieve booking targets (renewals & new customers)- Active contribution to close the biggest Salesforce Program word-wide- Continuously overachieve utilization targets (+110%)- Strong alignment with PreSales & Sales organization (EVP/RVP level) to drive customer success through the selling and the delivery of ambitious strategic projects- Lead strategy & monitor Project quality initiatives for local & EMEA practices- Focus to accelerate local/EMEA/WW practices alignment to leverage transversal impact & success industrialization- Develop resource capacity through hiring of top talents & personal development plans- Support acquisition & merge of an external system integrator (115+ FTE) - Actively contribute practice strategy (KPI, conditions of success)

Paris Area, France

In charge of driving revenue growth in EMEA South (France, Spain & Italy) for Salesforce Services by prescriptively matching and positioning the right solutions for customers with the unique value proposition of Salesforce Services resources & portfolio.Main achievements:- Continuously overachieve booking targets ($1M+/per quarter)- Closing of the first Salesforce Project Worldwide (was small expertize engagement until then) - Telco Industry- Closing of the first Salesforce Fixed Fee Project Worldwide - Health Industry- Strong alignment with PreSales & Sales organization (EVP/RVP level) to drive customer success through the selling and the delivery of ambitious strategic projects- Strong focus on Customer Satisfaction to position Salesforces Consulting as a long term strategic partner thanks to a great customer trust up to CxO level- Set-up foundation & hire/mentor new FTEs for this role

Microsoft France

In charge of setting up and managing the Dynamics CRM& ERP team ($10M, 25 consultants): [Strategy] Define business plan to help Customer accelerate the deployment of Microsoft CRM & ERP portfolio (Dyanmics CRM, CRM Online and AX) : proposition value for MCS (internal &external), dedicated Services offerings related to product roadmaps, market maturity and partners (ISV/GSI) positionning, drive internal and external awareness through events and materials, define and optimize business processes related to Sales & Marketing teams [People] Hire & develop 17 FTE to get a dedicated Dynamics practice of 25 consultants (associate to senior), high focus on personal development, delivery quality and Customer satisfaction. [Business] Owner of the practice P&L ($10M) and related scorecard, deliver a revenue growth of 76% last fiscal year, exec sponsor on key deals (ITDM&BDM level), strong relationship with Partner landscape to leverage opportunities and workforce planning[Operate] High contributor to simplify Practice Manager role processes and workloads, coaching of the new Practice Managers, owner of the "work life balance" project for MCS

Microsoft France

Managed the Business Productivity team ($14M, +60 consultants):[Strategy] Define business plan to help Customer accelerate the deployment of Microsoft collaborative technologies (SharePoint, FAST) : proposition value for MCS, dedicated Services offerings related to product roadmaps, market maturity and partners (ISV/GSI) positionning[People] Hire, develop and retain 25 consultants (associate to senior), high focus on personal development, delivery quality and Customer satisfaction.Deputy for SQL/BI Practice, span of control of 60+ consultants.[Business] Owner of the practice P&L and related scorecard, grow practice revenue by 11%, exec sponsor on key deals, strong relationship with Partner landscape to leverage opportunities and workforce planning

Microsoft France

Drived business development & Services opportunities management.Project Management, Business Intelligence and Collaborative/Portals portfolio.Accountable for developping consulting and licensing revenues by accelerating technologies deployment with high customer satisfaction. Large/complex/International project management, $2M revenue/year

Helped customer to integrate latest Microsoft technologies within their information system. Started as an associate consultant and leave as Architect, mainly in charge of the initialization, evolution and maintenance guidance of the core e-commerce Platform of a french luxury retail group (+120 sites WW, +50 brands).

Paris Area, France

Provide Consulting Services at major telco company in France.In charge of infrastructure/solution hosting at innovation division of the company.Messaging, Web, Colloborative portfolio.