Fionnuala Mckenna

Fionnuala Mckenna Email and Phone Number

Organizational Effectiveness Manager @ ProjectCONCRETE
Perth, WA, AU
Fionnuala Mckenna's Location
Monaghan, County Monaghan, Ireland, Ireland
Fionnuala Mckenna's Contact Details

Fionnuala Mckenna work email

Fionnuala Mckenna personal email

n/a
About Fionnuala Mckenna

Hi there, I’m Fionnuala (pronounced Finula) 👋I am a sales and marketing professional with over 9 years experience who thrives on working with people to achieve a win-win outcome. I’m equally as happy client-facing as I am behind the scenes working on digital marketing strategy, project management, and execution. I particularly enjoy creating an environment that empowers stakeholders, facilitates cooperation, and works to solve problems in a timely manner. I love to combine leadership with attention to detail to exceed targets and expectations.Some of my personal highlights include:✨ Leading a team to excel in new positions within the Email QA team.✨ Managing a 80% YOY increase in customer email communication driving increased lead generation and sales.✨ Winner of inaugural company award recognizing my willingness to go over and above in projects, attention to detail, and positive customer feedback✨ Winner of EMEA-wide award recognising my contribution to the business leading global initiatives to successfully reduce churn, coaching salespeople to reach their targets while exceeding my own✨ Solo travelled across Latin America navigating many unprecedented challenges while also working on sustainability projects and learning SpanishIn a nutshell, I aim to combine my empathy and drive to support value-led businesses in achieving their goals. My colleagues say I make the working environment fun while getting sh1t done. Outside of work, I love being outdoors: hiking, camping, and playing with my gorgeous dog, Chula.If you’ve made it this far, I’d love to chat! Message me on LinkedIn.Ask me about:Digital Marketing | Coaching | Team-Building | Project Management | Leadership | Customer Success

Fionnuala Mckenna's Current Company Details
ProjectCONCRETE

Projectconcrete

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Organizational Effectiveness Manager
Perth, WA, AU
Employees:
1
Fionnuala Mckenna Work Experience Details
  • Projectconcrete
    Organizational Effectiveness Manager
    Projectconcrete
    Perth, Wa, Au
  • Get The Guy / 320 Media
    Email Marketing Manager
    Get The Guy / 320 Media May 2021 - Sep 2023
    Remote
    🎯Led a team in a fast-paced environment to consistently meet project goals and timelines without compromising on quality.🎯Identified email deliverability issues and worked across the organisation to implement changes resulting in increased list engagement, lead generation, and sales.🎯Worked on initiatives to increase engagement in membership and reduce churn by 30%.
  • Get The Guy
    Customer Support And Social Media
    Get The Guy Jan 2019 - May 2022
    Remote
    🎯Provided a first-class customer experience for over 7m followers of coaching and lifestyle brand.🎯Solved customer issues across various platforms resulting in consistently high customer satisfaction scores.🎯Collaborated with the sales team in lead generation and relationship management, providing white-glove service to top-tier clients.🎯 Executed social media strategy contributing to over 1m new follower growth across YT, FB, and IG channels.
  • World Traveller
    Sabbatical
    World Traveller Aug 2017 - Jan 2019
    County Dublin, Ireland
    I took some time away from the corporate world to travel solo through Latin America. This was an amazing experience where I got to step outside of my comfort zone and meet some wonderful people. During this time, I volunteered with various community building and sustainability projects as well as becoming a proficient Spanish speaker.
  • Linkedin
    Senior Relationship Manager, Linkedin Talent Solutions
    Linkedin Jan 2015 - Aug 2017
    Dublin
    🎯Worked with clients in UK and Ireland to implement new solutions for their hiring and employer brand needs.🎯 Collaborated with colleagues from customer success and sales solutions to promote client adaption resulting in reduced churn, exceeding targets, and a win-win outcome for all.🎯 Coached sales reps and cross-functional colleagues to realise their potential.🎯 Winner of EMEA-wide "Leverage" Award for leadership in a churn reduction project that positively helped salespeople… Show more 🎯Worked with clients in UK and Ireland to implement new solutions for their hiring and employer brand needs.🎯 Collaborated with colleagues from customer success and sales solutions to promote client adaption resulting in reduced churn, exceeding targets, and a win-win outcome for all.🎯 Coached sales reps and cross-functional colleagues to realise their potential.🎯 Winner of EMEA-wide "Leverage" Award for leadership in a churn reduction project that positively helped salespeople across Europe achieve their targets.🎯 Winner "One Team One Voice" Award for SMB EMEA for solution selling presenting. Show less
  • Linkedin
    Senior Sales Development Account Executive
    Linkedin Sep 2014 - Dec 2014
    Dublin
    🎯Utilised social selling for lead generation 🎯Managed full sales cycle for SMB clients across UK and Ireland
  • Linkedin
    Talent Solutions Specialist Uk & Ireland, Sales Development
    Linkedin Dec 2013 - Sep 2014
    Dublin
    🎯 Qualified and developed leads through strong communication and discovery.🎯 Built collaborative relationships with my Account Executives where we all strove to win.🎯 Contributed to some of the top new revenue deals.
  • Bt Ireland
    Enterprise Account Manager
    Bt Ireland Dec 2011 - Dec 2013
    Dublin, Ireland
    🎯 Engaged in the 360 sales cycle from lead generation and business development to securing new business and managing and renewing accounts.🎯 Successfully managed to reduce churn by over 17% YOY.🎯Collaborated cross-functionally to design unique client solutions and over-achieve on targets.

Fionnuala Mckenna Skills

Account Management Managed Services Teamwork Training Unified Communications Voip Team Management Enterprise Software Negotiation Project Management Customer Retention Ip Leadership Market Research Call Center Research Marketing Strategy Customer Insight Salesforce.com Data Center B2b Public Speaking Social Media Marketing Business Development Sales Prospect Qualification Solution Selling Customer Satisfaction Lead Generation

Fionnuala Mckenna Education Details

Frequently Asked Questions about Fionnuala Mckenna

What company does Fionnuala Mckenna work for?

Fionnuala Mckenna works for Projectconcrete

What is Fionnuala Mckenna's role at the current company?

Fionnuala Mckenna's current role is Organizational Effectiveness Manager.

What is Fionnuala Mckenna's email address?

Fionnuala Mckenna's email address is fmckenn@tcd.ie

What schools did Fionnuala Mckenna attend?

Fionnuala Mckenna attended Trinity College, Dublin.

What are some of Fionnuala Mckenna's interests?

Fionnuala Mckenna has interest in Social Services, Children, Cooking, Civil Rights And Social Action, Human Behaviour, Education, Environment, Cycling, Vinyl, New Technologies.

What skills is Fionnuala Mckenna known for?

Fionnuala Mckenna has skills like Account Management, Managed Services, Teamwork, Training, Unified Communications, Voip, Team Management, Enterprise Software, Negotiation, Project Management, Customer Retention, Ip.

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