Frank Miceli Email & Phone Number

Mount Vernon, NY, US

• Led the successful implementation of Procore as the new Construction Management software by analyzing and selecting the platform, then developing and executing the DGC project implementation plan. Spearheaded both the.
• Analyzed and implemented a new Construction Bid Management software system in collaboration with the Estimating team to define system requirements. Conducted a thorough evaluation of in-house development versus.
• Collaborated with our Managed Service Provider (MSP) to design a new network strategy, including hardware and software upgrades. The design featured load-balanced servers to improve processing efficiency and ensure.
• Developed and implemented a comprehensive disaster recovery plan, including an analysis of our current IT configuration, identification of vulnerabilities, and the creation of a robust strategy to ensure business.
• Analyzed and researched Voice Over IP (VoIP) phone solutions to replace traditional copper lines. Successfully implemented the 8x8 system, reducing our phone charges by 50%.
• Partnered with our Managed Service Provider (MSP) to implement a comprehensive Cybersecurity Awareness program, enhancing staff knowledge and reducing security risks.

Trumbull, CT, US

• Implemented the Made 2 Manage ERP software solution, Shop Floor Manager, to capture detailed labor hours from warehouse team members during product assembly. This enabled more accurate time estimates for customer.
• Collaborated with the Warehouse Manager to implement a row/aisle inventory location tracking system. This system optimized warehouse organization, boosting team productivity by directing staff to the exact location of.
• Used Made 2 Manage Report Writer and SQL programming to design automated business reports and Excel file downloads. These solutions eliminated the manual effort required for generating accounting, warehouse management.
• Collaborated with outsourced Network Support Consultants to design and implement a new network strategy, enhancing the overall infrastructure. This included developing a comprehensive network design to support future.

• Utilized Microsoft Access to except data from various sources to sort, merge data and output a standard file eliminating the need for the printing of large reports and manual data entry into other systems.
• Install new POS Software for a local IHOP restaurant. Support for the owner in developing reports to help better manage the business.
• Project Management, System Design and Development, Computer installations (hardware and software), help desk support, business management, and Network Administration.

• DIRECTOR OF INFORMATION TECHNOLOGYStaff: 5 Direct Reports – Java Developers, Network Administrator, RPG Developer, and Database AdministratorDirect all aspects of an IT Department charged with creating and implementing.
• Spearheaded the implementation of a company website which integrated web- and back-end processing functions. Instrumental in saving $40,000 per year by eliminating the need for 2 Customer Service Representatives.
• Built a new network infrastructure, and created a multi-file server environment to push system performance levels and accelerate employee productivity levels. IT project delivered a $30,000 cost saving, and doubled.
• Designed a disaster recovery plan that included daily tape backups, backup storage systems, offsite tape storage, and large capacity servers to restore applications and data following any hardware failures.
• Led IT team that developed a warehouse merchandising picking system, an on-line trophy building software, and an automatic interface application that enables company to provide interface customer engraving information.

• Hired to direct operations of a corporate data center comprised of AS400s, 100 PCs, and a Windows NT network system. Moreover, ensured system was available to local and remote end-users 7 days a week, and managed any.
• Developed a software similar to EDI, and created standard order and shipment applications that were approved by all vendors. Technology solution boosted order turn around times, and was key in accelerating revenue.
• Migrated a batch processing order shipping system and carrier compliant bar coded label function to a Windows NT interactive platform. Technology increased shipping productivity and eliminated need for management to.
• Created a new computer operations document and daily operations schedule. Effort enabled reports to be distributed to the right employee and also provided a new backup system.

Bronx, New York, US

• Moved an accounting system to a more robust Lawson software accounting system to enhance the accounting organization. Teamed with the Accounting Project Leader to set up the system, handle RPG programming activities to.
• Used MS Access and Access Basic to create, program, and deploy several Account Payable reports and inquiry screens via a Novell network.
• Developed UNIX script programs to retrieve and upload data from end-users’ PCs to a Lawson database residing on a RS6000 system.

Computer Science

Html, Css And Xml, Java

Project Management Professional