Empresa de tecnologia da informação, atendendo diversos clientes na área de Gerenciamento de Projetos, gestão de segurança da informação, suporte técnico, CFTV, Gestão de Ativos, telefonia PABX IP, Projetos de Fttx e Ftth, cabeamento estruturado, Projetos de Wi-Fi corporativo e projetos de Smart City.

Responsible for the management of the local IT infrastructure and branches.Responsible for IT and Telecom management of 23 vessels operating in several states of Brazil.Project Manager for the new IT Local Restructuring.Supervision of technical support teams working in Niterói-RJ, Macaé-RJ, Vitória-ES, Fortaleza-CE.Creation of Dashboard to monitor IT services;Training of support teams.

Responsible for the creation and implementation of a new student project aimed at meeting the needs of the partnership between the school and the company Uno Internacional.Project to restructure the entire data, voice, CCTV and servers infrastructure.Programmatic content mirroring on projectors in all classrooms using Apple TV, Macmini, Macbook and AirPort equipment (integrating all with internet).Deployment of IT asset management and service desk.Training for all teachers and staff for usability of new methodologies and teaching tools.

IT support to internal customers, coordination of projects to expand IT infrastructure.Coordinator in the projects of:Implementation of IPPhone's Cisco, click to call and Cisco Jaber;Implantation of IT infrastructure in Framo Engineering's office in the city of Cariacica-ES;Migration of servers at the bases: MI SWACO, Geoservices and Smith.IT Asset Management.• Support for connectivity and networking staff.• Participation in laptop and desktop maintenance programs on the Dell platform.• Participation in the information security program (BitLocker Win7).• Participation in infrastructure expansion projects.• Responsible for providing IT resources training for new employees.• Closing incidents within the time frame agreed with the client.• Narrow customer relationship in order to improve IT systems.• Interchange in Bogotá-CO to meet the Latin America service desk and work with improvements in IT services.

IT support for company vessels such as: Toysa Sentinel, Island Spirit, CBO Campos Ship, Toysa Voyager and Fugro Odyssey;• Installation and maintenance of internal network, maintenance of computers in general.• Design of installation of data servers for all ships.• Configuration of domain computers, AD.• Setting up printers on the network.Follow-up of performance indicators for improvements in services provided;Improvements in the internal computer maintenance process,Installation of DATASUL ERP and maintenance.Making and maintaining standard book for computer purchase model.Installation and maintenance on HP and Dell computers and notebook computers.Installation and maintenance on Acer, Toshiba, Sony Vaio, Dell and HP Notebook PCs.

Coordination of the technical support, quality, design and maintenance services teams used by the Petrobrás business units, located in the Campos Basin.• Point of contact with team professionals.• Use of the ITIL / COBIT methodology, for better team management.• Monitoring of indicators - KPI.• SLA control.• Improvement meeting with team supervisors.• Responsible for improvements in the qualifications of technicians.• Responsible for interviewing and evaluating professionals for hiring.

Responsible for technical support, structured cabling and fiber optic projects, maintenance of notebook computers. Participation in the creation of prototype for internal filming of Riser and drewpiper ducts. I started as an IT Assistant and was promoted to support coordinator because of my professional experience that exceeded management expectations.