Vp Of Customer Success
Current
Jul 2020 - Present
AeroLeads people directory · profile
Francisco Muñoz Ventura Email & Phone Number
VP of Customer Success en Webdox CLM
at
Webdox CLM
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✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
VP of Customer Success en Webdox CLM
Location
Provincia De Santiago, Santiago Metropolitan Region, Chile
Company size
Who is Francisco Muñoz Ventura? Overview
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Quick answer
Francisco Muñoz Ventura is listed as VP of Customer Success en Webdox CLM at Webdox CLM, a company with 41 employees, based in Provincia De Santiago, Santiago Metropolitan Region, Chile. AeroLeads shows a matched LinkedIn profile for Francisco Muñoz Ventura.
Francisco Muñoz Ventura previously worked as VP of Customer Success at Webdox Clm and Jefe Área de Clientes at Healthatom - Dentalink - Medilink. Francisco Muñoz Ventura holds Diplomatura, Customer Experiencie & Data Driven from Universidad De Chile.
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Webdox CLM
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Profile bio
About Francisco Muñoz Ventura
Innovador, pro-activo, actitud de servicio con alta capacidad para la negociación, diseño e implementación de propuestas de valor y estrategias de clientes, teniendo como objetivo y desafío lograr el equilibrio entre la experiencia del cliente y la rentabilidad. Líder de equipos multidisciplinarios y multiculturales de alto desempeño, con orientación al logro de objetivos. Intereses: Servicio al cliente, Customer Success, estrategias de fidelización, desarrollo de equipos de trabajo, desarrollo e investigación de negocios.Hobbies: Lectura, natación, fútbol.
Listed skills include Team Leadership, Public Speaking, Spanish, Strategic Planning, and 18 others.
Current workplace
Francisco Muñoz Ventura's current company
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Webdox Clm
8 roles
Francisco Muñoz Ventura work experience
A career timeline built from the work history available for this profile.
Jefe Área De Clientes
Holding enmarcado en la industria SaaS (Software as a service). Lidero un equipo de 10 personas, desarrollo, diseño e implemento políticas y procedimientos para los más de 2.000 clientes B2B distribuidos en 22 países de América Latina. Utilizando métricas (NPS, Customer satisfaction, churn rate, upselling, entre otros) para la experiencia y mejora continua.
May 2017 - Jul 2020
Jefe De Procesos Experiencia De Clientes
Promovido por desempeño, paso a ser responsable de gestión y liderazgo de proyectos con impacto en el Customer Journey Map de la organización (midiendo NPS, rentabilidad de proyectos, churn rate, entre otras variables), a través de la optimización de procesos y mejora continua por medio de metodología LEAN.
May 2015 - Apr 2017
Analista Gestión Churn
Responsable de la interpretación de indicadores para el análisis y elaboración de informes, con recomendaciones para alta gerencia, considerando churn rate, segmentación de clientes en el mercado (hogar, móvil, etc) y tendencias para la elaboración de planes de fidelización, cuyo conocimiento me permitió participar como miembro activo en la elaboración del.
Aug 2013 - Apr 2015
Kam Of Business Services
Responsable de la meta de ventas, por medio de la consecución de socios empresariales para el correcto sostenimiento y desarrollo de las actividades por parte de la Cámara Regional del Comercio, desempeñando labores comerciales, diplomáticas y de relaciones públicas.
Aug 2011 - Apr 2013
Director Regional
Voluntariado para la ONG de jóvenes más grande del mundo, donde se desarrollan aptitudes de liderazgo y manejo de proyectos por medio de diversas actividades en equipo.
Jan 2011 - Dec 2011
Vicepresident Of External Relations
Jan 2010 - Dec 2010
Project Manager
Sep 2009 - Dec 2009
Team & coworkers
Colleagues at Webdox CLM
Other employees you can reach at webdox.cl. View company contacts for 41 employees →
JU
Joaquin Ugarte
Colleague at Webdox ClmChile, Chile
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LN
Luciano Neves
Colleague at Webdox ClmSão Paulo, São Paulo, Brazil, Brazil
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DM
Diana Melissa Padilla
Colleague at Webdox ClmCali, Valle Del Cauca, Colombia, Colombia
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CF
Camila Fonseca
Colleague at Webdox ClmCampo Grande, Mato Grosso Do Sul, Brazil, Brazil
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AS
Alfredo Silva Fernández
Colleague at Webdox ClmChile, Chile
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NA
Nathasha Avendaño
Colleague at Webdox ClmMóstoles, Community Of Madrid, Spain, Spain
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BA
Benjamín Amenábar
Colleague at Webdox ClmChile, Chile
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CO
Cintia Oliveira
Colleague at Webdox ClmSão Paulo, São Paulo, Brazil, Brazil
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LA
Luis Adrian Matos
Colleague at Webdox ClmSantiago, Santiago Metropolitan Region, Chile, Chile
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JP
Juan Pablo Martínez Nava
Colleague at Webdox ClmMexico City, Mexico, Mexico
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Joaquin Ugarte
Colleague at Webdox ClmChile, Chile
View →
LN
Luciano Neves
Colleague at Webdox ClmSão Paulo, São Paulo, Brazil, Brazil
View →
DM
Diana Melissa Padilla
Colleague at Webdox ClmCali, Valle Del Cauca, Colombia, Colombia
View →
CF
Camila Fonseca
Colleague at Webdox ClmCampo Grande, Mato Grosso Do Sul, Brazil, Brazil
View →
AS
Alfredo Silva Fernández
Colleague at Webdox ClmChile, Chile
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NA
Nathasha Avendaño
Colleague at Webdox ClmMóstoles, Community Of Madrid, Spain, Spain
View →
BA
Benjamín Amenábar
Colleague at Webdox ClmChile, Chile
View →
CO
Cintia Oliveira
Colleague at Webdox ClmSão Paulo, São Paulo, Brazil, Brazil
View →
LA
Luis Adrian Matos
Colleague at Webdox ClmSantiago, Santiago Metropolitan Region, Chile, Chile
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JP
Juan Pablo Martínez Nava
Colleague at Webdox ClmMexico City, Mexico, Mexico
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3 education records
Francisco Muñoz Ventura education
Diplomatura, Customer Experiencie & Data Driven
Medición Y Mejora Continua En La Experiencia De Clientes, Customer Service Management
Bachelor'S Degree, Business Administration And Management, General, Professional
FAQ
Frequently asked questions about Francisco Muñoz Ventura
Quick answers generated from the profile data available on this page.
What company does Francisco Muñoz Ventura work for?
Francisco Muñoz Ventura works for Webdox CLM.
What is Francisco Muñoz Ventura's role at Webdox CLM?
Francisco Muñoz Ventura is listed as VP of Customer Success en Webdox CLM at Webdox CLM.
Where is Francisco Muñoz Ventura based?
Francisco Muñoz Ventura is based in Provincia De Santiago, Santiago Metropolitan Region, Chile while working with Webdox CLM.
What companies has Francisco Muñoz Ventura worked for?
Francisco Muñoz Ventura has worked for Webdox Clm, Healthatom - Dentalink - Medilink, Vtr, Camara Regional Del Comercio, Valparaiso, and Aiesec.
Who are Francisco Muñoz Ventura's colleagues at Webdox CLM?
Francisco Muñoz Ventura's colleagues at Webdox CLM include Joaquin Ugarte, Luciano Neves, Diana Melissa Padilla, Camila Fonseca, and Alfredo Silva Fernández.
How can I contact Francisco Muñoz Ventura?
You can use AeroLeads to view verified contact signals for Francisco Muñoz Ventura at Webdox CLM, including work email, phone, and LinkedIn data when available.
What schools did Francisco Muñoz Ventura attend?
Francisco Muñoz Ventura holds Diplomatura, Customer Experiencie & Data Driven from Universidad De Chile.
What skills is Francisco Muñoz Ventura known for?
Francisco Muñoz Ventura is listed with skills including Team Leadership, Public Speaking, Spanish, Strategic Planning, Public Relations, Team Management, Microsoft Office, and Liderazgo De Equipos.
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