Freida Muscatell Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

Wincourse Technologies provides customers with a cloud based delivery solution for business applications and desktop computing. These Hosted Apps and Desktops are a complete, business ready Desktop-as-a-Service (DaaS) solution, delivered as a cloud service with predictable, pay-as-you-go monthly billing that provides your business with a better approach to IT. One that is simple, flexible and affordable.Hosted Apps and Desktops are virtual workspaces that are securely managed and hosted by Wincourse Technologies in our SOC and HIPAA compliant data centers and delivered to your employees, partners or customers over the web to any device. This service provides a complete mobile workspace style solution that incorporates a virtual desktop, email, office productivity and line of business applications.Centrally secured and delivered as a cloud service, virtual workspaces reduce the risk of data loss or intrusion no matter the device. User access remains secure, available and compliant, while intellectual property and sensitive private information stays safe, because data and applications reside in the cloud, not on the local device.

North America

Increased Cloud revenue through resell Business Partners across all account segments, including Industry, Enterprise and Commercial accounts. Engaged with Direct Sales Reps, Software Client Leads, Client Execs, Inside Sales, Lead Development Reps, Marketing, Business Partners and Distributors to execute on strategy and sales plays to increase Opportunity Identification, Progression and Close to meet quarterly targets for Transactional and SaaS.

East Region

Increased sales of our Analytics software offerings to Independent Software Vendors (ISVs) and Managed Solutions Providers (MSPs), such that their solutions were turnkey and ready to install, with IBM components embedded. Recruited, sold and serviced technology partners for Embedded Solution Agreements (ESA), providing access to software resources and facilitating development and integration with partner offering. Negotiated and managed contracts for ESA customers across the East Region, collaborating with internal and customer execs and legal counsel to achieve a favorable agreement for all parties.

Mid-Atlantic Region

Increased sales of our Analytics Portfolio offerings to General Business (GB) Accounts, across all Industries in the Mid-Atlantic Region. Developed new customers and worked with existing accounts to identify, progress and close new opportunities , resulting in increased value and desired outcomes for our end customers. Managed pipeline and forecasts through our CRM system, achieving quarterly targets.

North America

As the Analytics Sales Leader for North America, I engaged with our Direct Reps, Software Account Managers (SAMs), Business Partners, Development, Marketing, First Line Managers, Business Unit Execs and Regional Execs to execute on strategy and enablement to increase sales of our Analytics Portfolio across North America. Led a consistent uptick of qualified, progressed and closed opportunities with additional focus on sales plays and engagement of technical resources. Also, collaborated with executives to assist with the Informix acquisition, playing an instrumental role in mentoring acquired employees through onboarding and territory assignments.

Regions Varied Between Mid-Atlantic Region, East Region, North America, Global

Software Account Manager (SAM), Financial Services Industry, Charlotte, NC- Hand selected for this newly created SAM role, focused exclusively on selling the IBM Software Portfolio. Assigned to cover two of the nation’s Top 5 Banks. Regularly exceeded quarterly targets. Client Representative, Financial Services Industry, Charlotte, - As an IBM Client Rep responsible for HW, SW& Services, I was assigned to cover a Top 5 U.S. Bank. Closed a $40M Retail Banking Solution including Services to install and implement the new Teller & CSR application into hundreds of Bank Branches across the U.S. Worldwide Sales - Finance Application Solutions Team, Financial Services Industry - Hand selected to form a new global team - Finance Applications Solutions Team - tasked with marketing & selling our server based Retail Banking Solution. Traveled the globe and worked with account teams and branch offices to promote and demo our solution to end customers. This Project was extremely successful, so much so that we created an additional team - the Application Solutions Lab (ASL) - to provide customized branch roll outs and installation services. Also during this time, I created and taught the "Teach the Teachers" (T3) Class on this new offering to IBM Instructors, so that they could in turn teach our Reps, Business Partners and Customers how to install, customize and run the solution. Programmer - Legacy Systems, Charlotte, NC- Hired out of college as a programmer, to find a way to assist IT with a more expeditious way of meeting Line of Business (LOB) requests for critical information. Created ad-hoc queries to retrieve key data from legacy systems, providing regular reports to the Exec Team & LOBs in a matter of hours vs. the LOB waiting in a months long IT backlog queue.