Farid F. Nagji Email & Phone Number

Spring, Tx, Us

Winston-Salem, Nc, Us

To meet growth and efficiency goals of the organization, hired to lead newly created position of COO to elevate the entire infrastructure; technology, processes and support the team with clear structure and direction. Collaborating with Exec team and business unit leaders to help address immediate needs, provide strategic guidance, and drive digital transformation.

Contracted to guide c-suite leadership in maximizing revenue generation, innovation, speed-to-market, smart sourcing, and program delivery. Lead teams to create strategies and implement innovative technology solutions. Reporting to client company CEOs. Conducting due diligence work for a startup IT services and BPO company planning to grow via acquisitions. Engaged with MVP Advisory Group, LLC, to provide pre-project analysis and advisory work for multiple Carriers & MGUs. Driving product development and strategic partnerships for an insurtech vendor developing solution for the P&C Insurance industry.

Clearwater, Florida, Us

The FrankCrum family of businesses includes three operating companies: FrankCrum Staffing, FrankCrum (a Professional Employer Organization - PEO) and Frank Winston Crum Insurance. Some of my achievements in this role include driving digital transformations and defining efforts, change management processes, and operational readiness. Under my leadership, my team and I resolved IT effectiveness issues and garnered premium growth. I met with peers to instill processes, coached on service delivery, provided pre-sales support to sales staff, and directed product development teams on improving client software offerings. My most notable achievements include saving millions in expenses, bringing transparency and sales focus to the forefront, and improving systems resiliency and reliability.

As a practice leader and managing director, I guided c-suite leaders to maximize revenue generation, innovation, speed-to-market, smart sourcing, and program delivery. I built an IT department, IT infrastructure, and office infrastructure for a Houston-based acquisitive specialty insurance company startup. I led teams to create strategies and innovative technology solutions. Conducted software selection and program implementation planning exercises. Together we helped a Caribbean-based subsidiary of PeakRe select and implement a new ERP with a 30-month payback period. I also partnered with business unit leaders of an AM Best A+ rated carrier to develop an IT accountability and performance framework for the surety division to align enterprise IT services.Additional achievements include:➜ Saved millions over 24 months as a subcontractor for MVP Advisory Group. LLC.➜ Realized a 48% increase in revenue-generating producers for an MGA in the first year.

New York, Ny, Us

My responsibilities in this role included managing global IT, administration, shared services, catastrophe modeling, and facility areas within the organization. In addition, I acted as a vital nine-person executive management team member and even implemented an integrated systems platform for rapid and cost-efficient new product launches. My team and I formalized enterprise risk management across the US. High-value achievements include producing millions in the company writing in the first year, restoring and saving multi-millions, and increasing productivity and reliability. I consolidated 16 underwriting, five claims, and three billing systems by conceptualizing, building business cases, selecting vendors, and implementing a multi-phased insurance business platform.

Houston, Tx, Us

As executive vice president and CIO, I led global IT, HR, enterprise risk management, administration, corporate compliance, and special projects teams. I rebuilt a competent, international federated IT team to address corporate and subsidiary needs, improving project delivery, governance transparency, and portfolio management that complied with regulatory, statutory, and IT control requirements. As a critical acquisition team member, I oversaw the due diligence and company integrations and streamlined acquisition integration, data consolidation processes, budgeting, and forecasting methods, and financial reporting workflows. Notable achievements include,➜ Obtained a 110% improvement in net written premiums.➜ Generated millions in profitable revenue in the second year.➜ Eliminated a massive chunk in annual costs.➜ Championed a 12% increase in productivity after resolving IT resource issues.

Memphis, Tennessee, Us

Led and managed the global IT organization as a SVP, CIO and key management board member for parent company specializing in independent insurance claims services. Oversaw operation of multimillion-dollar claims services division with 157 offices nationwide. Built a competent, highly energized management team focused on customer satisfaction, new business development and profitability. Served as Chief Executive Officer of Cunningham Lindsey US concurrently, managing 800+ employees.

Memphis, Tennessee, Us

Selected to lead ecommerce development for a $4B publicly traded financial services holding company with subsidiaries in US, Canada, India and China. Built all company departments from the ground up, including vendor/outsource program management, CRM/WEB development, technical services, administration, sales and marketing. Managed 10 direct and 475 indirect, onshore and offshore reports.

Memphis, Tennessee, Us

Served as one of six key members of senior management team, leading Global IT and serving internal units and external clients. Managed $20M budget and a staff of 100+ in four countries. Board member actively involved in all company decisions.

Cunningham Lindsey US, Inc., Dallas, TX - Assistant Vice President; Director of Branch Operating Systems; Senior Analyst, 1992-1995R K Electronic Information Systems, Dallas, TX - Programmer / Analyst, 1990-1991Daedalian Systems Group, Toronto, Canada - Programmer / Consultant, 1989-1990