Fnu William Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

• Identified the business trends utilizing real data and compiling analysis reports that are delivered to the developers for the product feature development process to provide real-time insights into the product roadmap.• Collaborated with the project manager to identify the client’s business requirements through document analysis by constructing easy-to-understand data models and measure production values ensuring cost-efficient processes.• Involved in the development of the new product by analyzing client’s business requirements as a product owner, works as a liaison between the engineering team to define the user experience and technical requirements, gathering business requirements from external major partners and executives, until releasing the final product to the public after the approval of the stakeholders.• Spearheaded every interoperability testing and its implementation for the designated devices by developing QA Methodology, test script, test procedure, test case, user-acceptance test plan (UAT), and test report with the software team.• Collaborated in the software development life cycle (SDLC) for every firmware release by performing troubleshooting and debugging existed issues. Managed the firmware release notes with all the changes and additional features.• Collaborated with the project manager to identify the business requirements for the new system development and conducting the system implementation testing to ensure to meet the expected business requirements• Assisted the head of product development in developing the product map, determine the positioning of the product category based on consumer trends, and proactively identifying and mitigating any engineering roadblocks.• Worked with the IT director with all troubleshooting and upgrading internal system requirements, from the installation of new systems, updating and maintain the current systems, and analyzing how to improve the working process from the current system.

147 W. Palm Ave, Monrovia Ca 91016

• Provided a technical support for colleagues by installing software, troubleshooting and setting up local network• Involved in operational team on the quarterly musical production from planning, forecasting, and budgeting.• Directed the design implementation of the organization website by adding the Live Streaming feature to support remote services for congregations.• Diagnosed, troubleshoot, and resolved a range of software, hardware, network connectivity, and system issues.• Designed various advertising tools (flyer, brochure, banner, etc) to promote events such as annual events for the organization and fundraising event for the organization.• Supervised hundreds of volunteers for quarterly events by directing them and explaining purpose and rules to make sure the event goes smoothly.

118 E St Joseph St, Arcadia, Ca 91006

• Checked all the products before it goes to marketing department and made sure it passed some qualifications.• Identified and removed damaged products and gave it back to manufacture to give customers excellent products.• Worked with the marketing team by distributing samples and brochures and doing some presentation to promote the new product.

Bachelor’S Degree, Computer And Information Systems Network Security And Information Assurance

Associate’S Degree, Computer And Information Systems Security/Information Assurance, 3.41 Gpa

Activities and Societies: Permias - Indonesian International Student Association in United States