Felipe Gonzalez Email & Phone Number

Santiago, Chile

Chile

Consulting and Business development - Telecom Expense Management (TEM) - Strategic Sourcing - Cost and Income Audit and Monitoring - Business Plans - Business Analysis - Marketing Plans - Product and services development - Implementation Plans and executions - Business Process

Santiago, Santiago Metropolitan Region, Chile

- Analyzed, defined and follow up the actions for the company's growth- Streamline customer satisfaction and company growth by defining and developing different tools, growth plans and their corresponding KPIs- Prepared the company's Budget, its periodic monitoring and defined action plans that support it

Chile

Support the Growth of Pais Digital through the generation of new opportunities for cooperation and progress in the private and public digital agenda.

Chile

• Lead and manage the Product, Marketing and Sales areas of the company. Lead the brand management, improved sales processes and doubled recurring annual income in two years.
• Developed an integrated marketing campaign to support the sales effort and brand awareness. Defined and implemented standardized products and prices.
• Tripled sales leads, accelerates funnel management and reduced the average time of winning proposals by 50%.
• Duplicates customers, tripled their average life cycle and doubled recurrent service billing in 18 months.

• Defined the roadmap and restructured the fixed and mobile products with commercial, financial and technical scope.
• Consultant and Advisor for the international deployment of America Movil’s Satellite TV service.

- Managed Marketing and Product Planning and Led the Loyalty, Cross Selling, Customer Retention & Recovery Areas of the Residential Business VP- Successfully developed and implemented new services related to TV, telephony and internet- Defined, prepared and enhanced TV platforms in Chile and other Latin-American countries- Managed Marketing and Product.

- Responsible for the marketing, sales and customer care areas- In charge of integrating ZAP Marketing, Sales, Customer Care and other functional areas within Telmex.

- Responsible for the wholesale general insurance market.

- Led a Strategic Development Group which was responsible for business opportunities surrounding new products and services for wireless carriers- Successfully developed value added services, which significantly increased revenues, brand, and customer satisfaction.

Ingenieria Comercial, Management And Economics

Undergrad Career focused in Economics and Management. Major in Marketing and International Business

Mba Exchange, General Management, Marketing, Entrepreneurship

Activities and Societies: International Management Program: Exchange Program/Master of Business Administration, Fall 2005

Mba, General Management

Diploma, Corredor Seguros Generales Y Vida

Silicon Valley Inmersion Program, Business/Commerce, General

o Program focused in develop new technological businesses with global vision, and generate links between them and Silicon Valley. o The.