Fola Junaid Email & Phone Number

Illinois, United States

• Participated in discussions and presenting projects report to leadership, recommending changes and ideas
• Managed invoicing and payments process by sending invoices, tracking payments, and tracking balances
• Responsible for organizing and motivating a project team
• Ensured that prior to releasing final payable to subcontractors that all close out documents were in order.
• Developed concepts based on given criteria from clients achieving 99% client satisfaction
• Ensured end to end customer satisfaction

Illinois, United States

• Identifying and processing billing adjustments in a timely manner using billing software
• Review codes and claims to ensure they are accurate and represent the level of care provided—no more, no less.
• Communicate with the head of departments, coders, and insurance companies to work out any discrepancies or disagreements.
• Profounding solutions to denied claims by insurance companies and follow up by filing an appeal for reconsideration.
• Reconcile accounts payable transactions to ensure accurate up-to-date vendor account balances
• Established monthly payment cycles to ensure checks are deposited in vendors' accounts in time

• Improved the operational systems, processes, and policies in support of the organization’s strategy
• Experience working with cross-functional development teams (QA, Developers, Designers, Legal, Marketing etc.) to execute roadmap and bring new functionalities to the product.
• Responsible for establishing Scrum practices, rules and ensures the process is followed
• Facilitate Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings
• Coordinates with the Product Owner in identifying and prioritizing user stories to identify those that would make up the Product Backlog; creates and documents acceptance criteria, estimation and prioritization on.
• Identify and remove impediments for Scrum team and leads the teams’ efforts towards continuous improvements

 Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures Establishing clearly defined quality methods for staff to apply. Identifying relevant quality-related training needs and delivering training. Examines adherence to procedures and specifications during service activities.

Lagos

 Identify & resolve customer queries on products, service and network-related issues. Effective and timely resolution of customers queries Following through on customer queries ensuring prompt resolution and feedback Up selling of special projects and promotions to existing and new customers Enlighten and educate customers on new products and.

Lagos

Web designing/ developerUpdating websiteContents development for sites