Folashade Taiye Iselowo Email & Phone Number

Lagos State, Nigeria

Lagos, Nigeria

Nigeria

Lagos, Nigeria

• I supervised the activities of the office assistants.• Took stock inventory and made purchase requests for office supply upon depletion. • Coordinated and received office supplies, when necessary, with proper record/book-keeping of stock-bin and electronic documentation. • I managed requirements for executive management meetings. • I also reported maintenance issues to the facility manager and provided support to all business events as required.• As HR Support, I assisted the Talent & Learning Advisors with the process of recruitment which includes shortlisting candidates for job roles and assisting with scheduling and coordinating interviews.• Coordinated the onboarding of new hires.• Supported internal and external inquiries and requests related to the HR department.• As a Travel Desk Executive, I managed the travel desk by handling all business travel arrangements for employees (local and international flights).• Coordinated hotel booking for employees - local travel.• Served as liaison personnel for travel and hotel agencies. • Performed other functions as assigned from time to time.

Lagos, Nigeria

• I was responsible for attending to customers' inquiries via Emails, Social Media, Phone calls, and walk-in Clients.• I also handled customer complaints and successfully resolved several cases. • I prepared weekly, monthly and quarterly reports which assisted management in making informed decisions for the business. • I successfully designed templates for responding to inquiries across our various communication channels which increased turnover time of lead creation for service departments.• Received the award for TCG culture champion of CEM department for distinguished organizational citizenship and a host of other parameters such as critical thinking, humility, and adult responsibility among others.

Ibadan, Oyo State, Nigeria

• I was responsible for overseeing the day-to-day running of business activities; liaised with students, clients, and instructors to ensure they were happy. • Prepared daily and weekly accounts of all sales to the Administrative officer and CEO. • Intense Email and SMS Marketing with prospective clients to boost our marketing strategy and convince them to patronize us. • Increased student capacity at Twim institute by proposing that courses be broken down into smaller modules making it more affordable for students which lead to a 75% increase in student number.

Ibadan, Oyo State, Nigeria

•Acted as an intermediary between the company and its customers by providing timely information about its products and services.• Received an award for Best Groomed Female hire in the New Hire Induction Scheme.

Auchi, Edo State

Presenter Corpers Forum ; a weekly programme organized by members of the Editorial & Publicity CDS group, which deals with topical and relevant issues that affect the youth and the society at large. An avenue to give back to the host community

Auchi, Edo State

Lagos

• Conducted Vox Pop for program/news production.• Produced an episode on Insight - "Peer pressure among Nigerian youth".• Wrote news stories.• Edited soundbites using Adobe Audition and Cool Edit for news stories.• Uploaded newstories to the broadcasting house website.

Jos, Plateau State

• Script Writer, Editor.• Monitored Network news by 4 pm daily to get major stories for local News by 7 pm.

B.Sc Mass Communication, Mass Communication/Media Studies

Basic Presentation Course, Communications

Front-End Web Development Course, Computer Software Engineering

• I Participated in a 3 months mentorship program where I was introduced to Design Principles using Figma & Frontend Foundations like.

Front End Web Development, Computer Software Engineering

• Participated in a 4-month remote training that bordered on HTM, CSS, Version control with Git & GitHub, Introduction to JavaScript.

Web Development Course, Computer Software Engineering

• Participated in a 3-month remote training on HTML, CSS, and Javascript Basics. • Replicated two web page designs using HTML & CSS.

Product Management

- Participated in a 3-week remote training that bordered on the foundation of Product Management and covered topics such as Introduction.