Folkert De Jong is a Creatief Strateeg | Facilitator at Emerson Agency NL. They possess expertise in user experience, usability, web development, information architecture, user experience design and 30 more skills. They is proficient in German and English. Colleagues describe them as "Folkert is an accomplished expert in digital transformation. He is a strategist and technophile with a can-do attitude and unlimited knowledge in applying innovation methodologies. He took a highly important role in the arena to help the development teams of ABN AMRO to transform the digital customer experience and developed an easy-to-use innovation framework called ‘Diamond’. Together we kickstarted a creative studio. In this way he enhanced his impact and worked alongside many teams and individuals. I admire his knowledge, curiosity, craftmanship and go-do mentality. Folkert, it was a great pleasure and a delight to work together." and "Folkert has a keen understanding of what makes users tick and an in depth understanding of design. He applies this vast knowledge to the problems his customers face with finesse, skill and tact. His creative insights and artisanal approach to his craft makes him a valuable team member and an inspiration to his colleagues."