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Foluke B. Email & Phone Number
Support Engineer
at
Adaptive Financial Consulting
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✓ Verified Jun 2026
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Profile completeness 86%
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Foluke B. is listed as Support Engineer at Adaptive Financial Consulting, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Foluke B..
Foluke B. previously worked as Application Support Analyst at Bnp Paribas and Application Support Analyst (Digital Marketing Technology Solutions) at Scotiabank. Foluke B. holds Professional Development Certificate In Data Science And Machine Learning from Mcgill University School Of Continuing Studies.
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Adaptive Financial Consulting
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About Foluke B.
Summary• An ITIL Certified Application Support Analyst, troubleshooting, analyzing, and resolving user problems, by providing functional and technical support to enterprise applications using Unix commands and SQL to query the database and deploy patches to production after proper unit testing and approvals.• Led software integration and environment setup team for several implementations and customizationprojects by gathering and reviewing client requirements and created functional design documents to deliver quality solutions efficiently, and built comprehensive test plans, resolve defects, debugged issues, optimize solutions, and provided L3 support for all reported incidents.• A highly motivated technology enthusiast with a strong ability to troubleshoot, analyze, debug issues and implement relevant solutions• Good communication, interpersonal and teamwork skills gained through years of providing quality support, interfacing with clients, and leading a team of professionals• Provide telephone, email, live chat, and remote support to clients.• Ability to work with cross-functional teams for troubleshooting, analyzing, and providing resolutions toapplication issues.• Trained users on the operations of the online banking application components• Fast Learner, technology enthusiast, highly motivated, and solution minded.Platforms: Windows, UNIX (Linux and AIX)Tools & Technologies: Elastic Search (ELK), Python, Kibana, Logstash, Nifi, Jenkins, Rabbit MQ, PostgresSQL,Java EE7, Microsoft SQL, HTML, CSS, Oracle, Javascript, ISO 8583 Messaging, Java Web Services with JWS API, SOAP, RESTFul, WSDL, XML, SoapUI, Google Postman, Junit, Log4j, Eclipse, IntelliJ, NetBeans, Jira, GeneosApplication Servers: Apache Tomcat, IBM Websphere Application ServerApplications: Forcepoint(Redowl), Finacle, Entrust, Autonomy, Veritas, Actimize
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6 roles
Foluke B. work experience
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Support Engineer
Current
Nov 2020 - Present
Application Support Analyst
- Troubleshoot, provide root cause analysis, and problem resolution on Elastic search clusters (ELK), system health, RABBIT MQ, Jenkins, and Nifi ETL jobs, Kibana and web server by analyzing logs, deployment, and testing.
- Provide user and application support for the Compliance eComm Surveillance platforms, specifically on Red Owl(Forcepoint), Autonomy and Veritas.
- Participate in project teams/vendor meetings and provide inputs during the solution design, development, technical delivery of business projects.
- Advise and apply system configurations, make improvement recommendations, and ensure compliance with best practices to maintain or increase the system performance.
- Collaborating with functional teams and vendors in deploying new components on the application platform, ensuring the quality of components by performing tests and health checks before and after deployment.
- Deployment of new components to Production via the ITIL change management process.
Oct 2018 - Oct 2020
Application Support Analyst (Digital Marketing Technology Solutions)
- Completed a Career Edge paid internship to gain practical work experience with Scotiabank. Career Edge internships include four key building blocks: coaching, on-the-job learning, knowledge transfer, and networking.
- Installation, configuration, deployment and testing activities for AEM on Linux.
- Coordinated the classification of Scotiabank.com enterprise applications on EPM Troux
- Developed OSGI Java Scheduler to traverse all CSS file for embedded URL to resolve an outstanding Disaster Recovery Caching Problem for Scotiabank.com.
- Liaison with technical leads to drive project tasks and deliverables to completion.
- Produce weekly reporting and tracking of various items and issues on Jira.
Jul 2018 - Sep 2018
Software Engineer, Team Lead
- Discerned key business requirements and objectives by interfacing with business users and otherstakeholders
- Built Java Webservices (SOAP/RESTFul) and consumed third-party web services for seamless integrationof operational tasks.
- Developed custom based logic on the Enterprise application using java to build new features to meetbusiness needs.
- Researched, evaluated and created technical information to design, develop and test Java-basedenterprise application
- Collected data and processed to optimize software architecture and to improve applicationperformance.
- Planned, designed and coordinated the development, installation, integration, upgrade and operation ofEnterprise Application.
May 2014 - May 2018
Senior Application Support Analyst
- Provided 1st and 2nd level support in resolving all Enterprise Application related incidents.
- Troubleshoot incidents logged on Manage Engine, by replicating the issue in order to get resolution.
- Analyzed issues/incidents and ensure they are closed within the Service Level Agreement.
- Escalated to 3rd level support (Application Vendor) where necessary.
- Provided both remote and onsite support round the clock to all client sites on Online banking software.
- Resolved database related issues arising from the use of the Application.
May 2011 - May 2018
3 education records
Foluke B. education
Professional Development Certificate In Data Science And Machine Learning
Bachelor'S Degree, Computer Science
Master'S Degree, Information Technology
FAQ
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What company does Foluke B. work for?
Foluke B. works for Adaptive Financial Consulting.
What is Foluke B.'s role at Adaptive Financial Consulting?
Foluke B. is listed as Support Engineer at Adaptive Financial Consulting.
Where is Foluke B. based?
Foluke B. is based in Canada, Canada, Canada while working with Adaptive Financial Consulting.
What companies has Foluke B. worked for?
Foluke B. has worked for Adaptive Financial Consulting, Bnp Paribas, Scotiabank, and Cwg Plc.
How can I contact Foluke B.?
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What schools did Foluke B. attend?
Foluke B. holds Professional Development Certificate In Data Science And Machine Learning from Mcgill University School Of Continuing Studies.
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