Omar Ocampo Email & Phone Number

Lead a team of DevOps operations specialists responsible for managing both production and non-production environments for critical cloud-native microservices.Resolve complex technical challenges associated with cloud-native microservices to ensure optimal performance and reliability.Automate release and deployment processes end-to-end, from development to production rollout, following CI/CD best practices and leveraging industry-standard DevOps tools.Oversee and participate in a 24/7 on-call rotation supporting the SaaS Infrastructure Service Suite, ensuring continuous availability alongside the engineering team.Collaborate with customers and service developers to identify and resolve production issues, maintaining high standards for service quality and uptime.Mentor new team members and actively enhance knowledge-sharing processes to strengthen team expertise and cohesion.

Guadalajara, Jalisco, Mexico

Responsibilities:Hired and built a team of high-performing engineers, focusing on skill development and career growth, ensuring the team consistently met KPI and OKR goals.Developed and implemented processes that empowered team members to collaborate effectively and deliver results autonomously.Led regular 1:1s with team members, providing mentorship, fostering psychological safety, and guiding engineers through personal and technical development.Trained engineers on conducting technical interviews, and promoting a structured hiring process that aligns with company goals.Drove a culture of ownership, enabling teams to manage the entire issue lifecycle from customer engagement to resolution.Coached junior and senior engineers, providing continuous feedback, fostering a collaborative team culture, and focusing on the achievement of measurable results.Build and maintain a high-performance team, optimizing processes to consistently meet project milestones and deliverables within scope and time.Collaborated with internal and external stakeholders, including major CSP customers (Google, Meta, AWS), ensuring project alignment and providing regular updates on progress and strategy.Actively participated in code reviews and strategy development, ensuring high-quality deliverables aligned with technical and business goals.Skills & Tools:Project Management: Proficient in tools for tracking milestones, managing scope, and driving on-time releases.Performance Optimization: Experience with performance analysis for cloud workloads on major platforms, optimizing for efficiency and resource utilization.Leadership & Coaching: Extensive experience in team development, fostering autonomy, and mentoring engineers to reach their full potential.Goal-Driven Management: Expertise in setting and managing KPIs and OKRs, ensuring alignment with company objectives and consistent delivery of results.

Guadalajara Y Alrededores, México

Roles & Responsibilities:Led validation efforts for critical projects across kernel, drivers, monitoring, and update tools, ensuring high-quality releases for Xeon SW.Served as Product Owner for Xeon SW, overseeing the end-to-end development lifecycle and ensuring alignment between business and technical requirements.Directed cross-functional teams as Scrum Master, implementing agile practices to drive continuous improvement and successful delivery of features.Owned and maintained the Yocto build system for the Aurora BMC project, ensuring efficient builds and infrastructure optimization.Led the validation and infrastructure teams for Aurora BMC, integrating secure boot, partitioning, and restore processes to enhance system reliability.Coordinated as the Release Manager for Xeon SW, managing multiple stakeholders and delivering software updates on time.Projects:Xeon SW: Led the validation and product ownership of kernel, drivers, monitoring, and update tools. Managed the release process to ensure smooth and timely software updates.Aurora BMC: Took ownership of the Yocto build system, managed Linux infrastructure, and led validation efforts to ensure secure and reliable system operations.Tools & Technologies:Programming: C, C++, Python, PyTest, DjangoInfrastructure: Yocto, Buildbot, Docker, Docker Compose, Swarm, Linux secure boot, partitions, overlay, restoreMonitoring: Prometheus, GrafanaProtocols: RedfishVersion Control: GitOther: DAOS (Distributed Asynchronous Object Storage)Additional Contributions:Served as a Coach and Mentor, guiding junior engineers and fostering a culture of learning and continuous improvement within the team.

Zapopan Area, Mexico

Responsibilities:Teamwork on the setup of a Continuous Integration (CI) and Continuous Delivery (CD) environment for validation systems, streamlining development and release processes for an organization of 2~k engineers.Collaborated with teams in Israel, Malaysia, and the US to adopt a DevOps approach, aligning horizontal and vertical efforts toward continuous delivery.Implemented an automated flow allowing teams to deploy validation systems into production with zero manual intervention.Developed a comprehensive test framework capable of setup, build, automation, and reporting. The framework, built as a Python package, followed a continuous delivery approach to ensure seamless updates.Worked within the Scaled Agile Framework (SAFE), contributing to agile practices across the organization.Coordinated with various teams to ensure cross-functional alignment on DevOps initiatives, driving efficiency and collaboration across borders.Roles:DevOps EngineerPython DeveloperScrum MasterSkills & Tools:Strong knowledge of Lean SW development and CI/CD culture, promoting agile methodologies and automation practices.Expertise in Python and C# for development and automation.Proficient with tools like Teamcity, Artifactory, Rally, and Defect Trackers, ensuring smooth delivery and tracking across the CI/CD pipeline.Experience with internal validation tools, enhancing test efficiency and reporting capabilities.Extras:Delivered in-house Python and Scrum courses, empowering teams with new skills and enhancing agile adoption within the organization.

Mexico

Responsibilities:Led the manual validation efforts across Linux and Windows environments, ensuring robust software releases.Developed and maintained test automation frameworks in Python, increasing test coverage and reducing manual effort.Conducted automatic, stress, and longevity testing, identifying system limits and ensuring long-term stability.Owned and directed validation plans for multiple software releases, managing both execution and reporting.Designed and developed internal tools for validation and testing, contributing to improved efficiency.Managed Windows installer and RPM validation procedures to ensure software integrity across platforms.Collaborated daily with the technical marketing team, aligning testing strategies with business goals.Played a key role in CI infrastructure maintenance and test results analysis, driving continuous improvement in the development pipeline.Skills & Tools:Extensive experience in software package installation (MSI, RPM, yum, zypper), validation, and maintenance.Expertise in working with virtual environments for diverse testing scenarios.Proficient in kernel compilation, configuration, and troubleshooting for optimal system performance.Strong skills in Python and PyTest for automation.Experience with Yocto, Git, and CI environments to support efficient software development and validation.Proficient in system and hardware monitoring tools for performance analysis.Knowledge of Linux networking, ensuring robust infrastructure for validation activities.

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Software Engineering