Natalia Fomintsova Email & Phone Number

Barcelona, Cataluña, España

· Successfully developed and managed an independent business venture as the Official Distributor of Moroccanoil factories in Catalonia, concurrently with other employment.· Conducted comprehensive distribution operations in various regions of Catalonia, including Tarragona, Girona, Terrassa, Sabadell, and others, catering to a range of customers, including luxury cosmetic stores such as TEN, VAV Estética, Priviledge, Prestige, and more.· Established and maintained long-term… Show more · Successfully developed and managed an independent business venture as the Official Distributor of Moroccanoil factories in Catalonia, concurrently with other employment.· Conducted comprehensive distribution operations in various regions of Catalonia, including Tarragona, Girona, Terrassa, Sabadell, and others, catering to a range of customers, including luxury cosmetic stores such as TEN, VAV Estética, Priviledge, Prestige, and more.· Established and maintained long-term professional relationships with different beauty salons and hairdressers, leading to a substantial increase in the sales volume of Moroccanoil products. Show less

Barcelona, Cataluña, España

• Coordinated all services involved in an aircraft's turnaround, including passenger services, ramp, cleaning, catering, and operations department involving from 4 to 21 people.• Developed strategies for unexpected situations and led cost-saving initiatives with cargo supervisors and duty managers that improved timing by 89%.• Made critical decisions in high-pressure situations and assumed full responsibility for outcomes.

Barcelona, Cataluña, España

· Developed and managed a personal project alongside full-time employment, demonstrating exceptional time management and entrepreneurial skills.· Provided excellent customer support through phone and email communication, as well as in-person apartment tours, ensuring high levels of client satisfaction and retention.· Demonstrated proficiency in various customer service technologies, including CRM systems and ticketing software, to efficiently manage and resolve customer… Show more · Developed and managed a personal project alongside full-time employment, demonstrating exceptional time management and entrepreneurial skills.· Provided excellent customer support through phone and email communication, as well as in-person apartment tours, ensuring high levels of client satisfaction and retention.· Demonstrated proficiency in various customer service technologies, including CRM systems and ticketing software, to efficiently manage and resolve customer inquiries and concerns. Show less

Barcelona, Cataluña, España

• Coordinated passenger flow and transfers, ensuring on-time departures and resolving flight-related incidents with effective problem-solving skills that improved productivity by 30% and tourist satisfaction by 72%.• Conducted performance evaluations and assessments, implementing training programs to improve the skills and knowledge of the customer service team.• Programmed transfer and excursion routes for Coral Travel while managing personnel according to their qualifications.

Barcelona, Cataluña, España

• Oversaw reservations, tracking of shipments, and post-flight communications with providers from different sectors to ensure timely and efficient delivery and negotiations of cargo pricing leading an increase of 28% in the loyalty of our providers.• Coordinated with various departments, including ramp, passenger services, and cleaning, to facilitate the smooth and timely turnaround of flights.• Managed a team of cargo supervisors and duty managers, ensuring adherence to safety… Show more • Oversaw reservations, tracking of shipments, and post-flight communications with providers from different sectors to ensure timely and efficient delivery and negotiations of cargo pricing leading an increase of 28% in the loyalty of our providers.• Coordinated with various departments, including ramp, passenger services, and cleaning, to facilitate the smooth and timely turnaround of flights.• Managed a team of cargo supervisors and duty managers, ensuring adherence to safety and compliance regulations while optimizing cost savings. Show less

Barcelona, Cataluña, España

• Planned and executed successful conferences, workshops, and seminars for the Institute of Cancer Research and the Barcelona Biomedical Research Park.• Coordinated with researchers, scientists, and industry professionals to ensure seamless event execution rising their satisfaction by 41% (shown by questionnaires conducted after the events).• Managed budgets, timelines, and logistics for venue selection, catering, audio-visual equipment, and travel arrangements.

Yoga Teacher Training, Yoga Teacher Training/Yoga Therapy

International Yoga Teacher Training Course in Kundalini, Chakra and Aerial (200hr).

Master Of Business Administration - Mba, Business Administration And Management, General

Executive Mba

Activities and Societies: International executive MBA in collaboration with ESADE Business school in "Data Analytics and Machine Learning".

Executive Mba

Activities and Societies: International executive MBA in collaboration with ESADE Business school in "Developing Innovation.

Executive Mba

International executive MBA in collaboration with ESADE Business school in "Building an Inclusive Economy", "Responsible Leadership".

Executive Mba

International executive MBA in collaboration with ESADE Business school in "Innovation & Growth Management", "Financing Entrepreneurial.

Executive Mba

International executive MBA in collaboration with ESADE Business school in "From Start-up to scale Nation" and "The Israeli.

Yoga Teacher Training, Yoga Teacher Training/Yoga Therapy

International Yoga Teacher Training Course in Hatha and Vinyasa Yoga (200hr).

Aeronautics/Aviation/Aerospace Science And Technology, General

Technician in Flight Operations (Fly Dispatcher - 400 h, from Feb. to May 2010) Agenda: Aeronautical Meteorology (tafor, metars, winds).

Aeronautics/Aviation/Aerospace Science And Technology, General

OCC officer and aircraft dispatcher

Master'S Degree, Natural Resource Recreation And Tourism

Bachelor'S Degree, Classical And Ancient Studies