Kenneth T. Fong, Ms Email and Phone Number
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Kenneth T. Fong, Ms personal email
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Kenneth T. Fong, Ms phone numbers
I am a personable, passionate and innovative Management Consulting professional who loves to bring insights to organizations to inspire change and measure efficacy.I can bring to your organization:• Business Analytics, Project Management, Product Management• Increased capacity to make data-driven decisions.• Ability to evaluate efficacy of projects, programs, and interventions, leading to cost savings, boosting productivity, efficient resource management, and increased customer satisfaction.My experience extends to hospital, health insurance, internet startup, research, and financial services organizations. Specialties:Program Evaluation, Performance Measurement and Reporting, Data Analysis, Survey Research, Observational Research, Project Management, SCRUM / Agile Methodology, Risk Management, Patient Safety, Workplace Safety, Data Management, Continuous Quality Improvement, 6 Sigma Methodology, Operational Management Analysis, Evidence-Based Medicine.
Sausalito Beautiful
View- Website:
- sausalitobeautiful.org
- Employees:
- 4
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Board Member - Director Of Data, Evaluation And TechnologySausalito BeautifulSan Francisco, Ca, Us
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Board Member - Director Of Data, Evaluation & TechnologySausalito Beautiful Mar 2024 - PresentSausalito, California-Manage and enhance Sausalito Beautiful's CRM (Bloomerang) to ensure data integrity, reporting, and proper use of system through training.- Developed organization's Inventory of Sausalito's 18 Parks in order to better partner with the City of Sausalito to plan and prioritize beautification efforts.- Serves as an Adopt-a-Park leader (Langendorf Park), who organizes beautification and cleanup efforts on a quarterly basis. On average, brings together 25 neighborhood volunteers per beautification event.
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Patient Communications Manager, Office Of Ucsf Health ExperienceUcsf Health Dec 2022 - Jun 2023- Asked by leadership to accept this time-limited full-time position to cover for a colleague on maternity leave. - Headed the Patient Communications Department, which produced all essential communications for patients and visitors. - Launched over 25 communication campaigns, including notification of masking policies, publicizing UCSF's COVID treatment program for Paxlovid, announcing new patient services, notifying patients of potential delays of visits due to on-site construction, and pre-appointment reminders for clinic visits. - Designed and launched campaigns in the following channels: mail, website, texting / automated phone messaging, email, newsletter, posters, and EPIC-MyChart announcements. Service announcement campaigns reached over 250K audience members.- Introduced project management tools and data-drive capabilities that improved turn-around time for campaign creation and tracking. -
Experience Intelligence & Analytics Manager, Office Of Ucsf Health ExperienceUcsf Health May 2015 - Jul 2022San Francisco- Triangulated quantitative and qualitative information to drive experiential improvements for patients using the Parnassus, Mission Bay, Mt. Zion, and ambulatory services throughout UCSF. - Led department responsible for enterprise-wide patient experience survey operations using Press Ganey & NRC Health with an annual returns of 150,000 surveys.- Designed, operationalized, analyzed Physician and Allied Health Providers' work experience, burnout & well-being surveys from 6000 providers with a 80% response rate.- Provided analytical and evaluation consulting to UCSF clinicians & staff who seek improvement efforts in health experience.- Co-developed the first standardized race-ethnicity variable for UCSF Health quality, financial and patient experience reporting.
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Manager, Clinical Improvement ProgramsSan Francisco Health Plan Aug 2014 - Mar 2015San Francisco• Led a team that applies process and quality improvement methodologies to improve delivery of healthcare services to San Francisco’s Medi-Cal population.• Championed adoption of an enterprise-wide care management system used by health plan utilization management, clinical quality, pharmacy, care support, compliance, member services, claims and customer service teams as well as SFHP providers. -
Managerial & Senior Consulting PositionsKaiser Permanente Sep 2002 - Mar 2013Oakland, CaWorked in the following areas: Workplace Safety (Northern California Region), Pricing & Underwriting (Kaiser National), Risk Management & Patient Safety (Kaiser National), Privacy Office (Northern California Region).Held consulting and managerial positions focusing on leading improvement initiatives, evaluating efficacy of programs & initiatives, overseeing production of enterprise-wide operational and management reports, forecasting and goal setting, training & data consulting.
Kenneth T. Fong, Ms Skills
Kenneth T. Fong, Ms Education Details
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Ucla School Of Public HealthHealth Services Research -
Psychology
Frequently Asked Questions about Kenneth T. Fong, Ms
What company does Kenneth T. Fong, Ms work for?
Kenneth T. Fong, Ms works for Sausalito Beautiful
What is Kenneth T. Fong, Ms's role at the current company?
Kenneth T. Fong, Ms's current role is Board Member - Director of Data, Evaluation and Technology.
What is Kenneth T. Fong, Ms's email address?
Kenneth T. Fong, Ms's email address is ke****@****hoo.com
What is Kenneth T. Fong, Ms's direct phone number?
Kenneth T. Fong, Ms's direct phone number is +141535*****
What schools did Kenneth T. Fong, Ms attend?
Kenneth T. Fong, Ms attended Ucla School Of Public Health, University Of California, Santa Cruz, The A.c.t. Conservatory, The A.c.t. Conservatory.
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Kenneth T. Fong, Ms has interest in Feldenkrais, Traveling, Home Exchange Participant, Wikipedia, Classical Piano, Http, Running, Marathon Participation, Tennis, Org/wiki/feldenkrais_method.
What skills is Kenneth T. Fong, Ms known for?
Kenneth T. Fong, Ms has skills like Data Analysis, Healthcare Information Technology, Training, Performance Improvement, Healthcare Management, Analysis, Health Policy, Process Improvement, Public Health, Healthcare Consulting, Hospitals, Management Consulting.
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