Managing a total of five key accounts across three countries in Sub-Saharan Africa. Maintaining profitable business relationships with the operators of telecommunications services within those regions through close cooperation with C suite executives.Responsible for providing strategic direction while working with cross-functional teams to generate revenue upwards of $3.5 million annually.Enhancing relationships with existing clients, by continuously proposing solutions that meet their objectives while maintaining and developing new business development with potential clients. Reporting to management the progress of quarterly and monthly initiatives and targets.Successfully rolled out series of new VAS products and services to customers (B2B2C) Achieved an outstanding 4x revenue growth rate in 2021 vs 2020 for Nigeria account.Exceeded 2021 revenue target by 152%, while consistently generating over N300m MoM for one year.

Responsible for leading end-to-end product customization and customer support to drive revenue, active subscribers, content quality for the relevant territories and markets.Collaborate with various support teams in China (HQ), Kenya and South Africa to manage operational issues such as fulfilment, strategic partnerships, legal, regulatory compliance, and customer conversions.Built a closer strategic partnership among the Nigerian operators (MTN) and Huawei; while generating outstanding revenue results of 180% Vs. Target on Q4 2018 and 150% Vs. Target on H1 2019. Part of team that orchestrated high-level negotiations for projects worth over $25m with a WIN-WIN revenue share framework and managed the C-level client relationship closely.Implemented strategies via channel marketing in liaison with the Telco customers in launching campaigns in new markets and worked on projects implemented using Agile methodologies.Drafted agreements and reviewed authorization letters with prospective partners using set parameters and independent discretion where applicable.Managed the relationship with partners and content providers in terms of reconciliations/payments. Total of $5mUSD was paid to partners for H2 2018 and H1 2019.Developed and maintained C-level relationships at MTN Group level that turned around digital business with key clients where the commercial trading relationships had been under threat in the SSA territory.

Managing the content operations team and digital marketing team in line with the service operation guidelines of Huawei’s VAS and digital service to harness service growth and revenue maximization. Monitor user complaints from MTN customer care and ensuring complaints are expeditiously resolved.Lead and manage the service team and product team to deliver excellent over the top service and seamless running of all Huawei’s digital platform.Monitoring Huawei’s digital service’s Social media platforms across board to ensure compliance with the company’s set standards.Assist in conducting periodic customer survey, performance and product/project report for the attention of top management.Carrying out digital marketing promotional campaigns in order to increase Customer retention and/or reduce churn rate.Ensure that operational schedule and timelines are strictly adhered to ensure optimum service delivery.Identifying service improvement opportunities through interaction with internal and external stakeholders and communicate recommendations to relevant units.Carrying out Project management and data analysis to optimize service performance and growth.Manage relationships with corporate clients, content Providers and regulatory body. Assist in the design/redesign or update of content scheduling process to keep up with the ever evolving customer trend/behavior and maintain a high level of user satisfaction.Managing the content aggregators, marketing vendors and other third party channels/stakeholders to ensure alignment with corporate and service vision.Ensure marketing collateral and deliverables are corporate identity complaint before release and upload.Work closely with value chain team suggesting user friendly content to satisfy target market.Provide operational consultation advice on digital project and project growth face as well as consistent operational strategies and content roadmap.

Manage ongoing tasks and projects, ensure milestones are reached at the pre-set timelines. Initiating and executing strategic actions to aggregate exclusive contents on Huawei Owned Platforms. Aggregation of trending contents and deployment on Huawei Owned Platforms.Create promotion and marketing strategies for contents on VAS platforms (Game+, Music+ & Comedy+).Creation and maintenance of strategic partnerships with key partners, to create a win-win eco-system.Content operations of digital services (Comedy, Game and Music) to harness service growth & revenue maximizationManagement of Content Partners to ensure optimum delivery and operation.Registration of Partners on Huawei Partner Management System. Guidance through ingestion process on Huawei Owned Vas Platforms.Involved in the negotiation of Contract terms (Revenue Share, Business Model, and Operation Model) with new content and Strategic Partners.Workshops and training for all Partners for related projects.Creating content roadmap in order to increase the value of contents on the platform and increase revenue for the project.Vet and approve all Contracts and Contents to be uploaded on all VAS Platforms.

Engaging the acquisition team to follow up on implementation of content acquisition channel initiatives. Providing and maintaining a strong and reliable database to facilitate tracking and improvement of digital content and providing information, enabling channel business decisions to be made.Researching/scouting prospective clients to get on digital platforms to monetize their contents.Maintaining client relationship and client acquisition channels to foster an enabling working relationship and environment.Marketing HF media to top clients as the preferred digital aggregator to monetize their contents with.Striking deals with clients and determining their value to ascertain the appropriate revenue sharing formula.To collate and analyze digital contents, content exclusivity and channels of distribution best suited for the content. Also carrying out activations, promotions, customer retention and churn information gathering on an on-going basis.Providing progress updates, feedback and reports to the clients about their contents.Collect, analyze and interpret a wide variety of content data and develop weekly or monthly reports in preparation for business review meetings. Creating strategies and promotions to drive client's contents on the platform in order to direct traffic to their content and ultimately increase streamlines and revenue.Prepare monthly, quarterly and year to date acquisition reports.Provide functional support to customer acquisition managerAnalyze Relevant Best Practices And Provide Recommendations To Customer Acquisition Manager.Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.