Fonz Gonzalez Email and Phone Number
Fonz Gonzalez work email
- Valid
Fonz Gonzalez personal email
In the field of Information Technology, support is and always will be key. Service desk, data storage, VoIP, email, security, backups, and managed IT all require a solid foundation in customer service to keep end-users secured and supported. End user empowerment, optimization, reducing costs, and keeping consistency in support and protection is what I strive to achieve.CompTIA Network+, Security+ certified, exp. 2019, renewing HDI Support Team Certified, 2023ITIL v4, in progressCertified Ethical Hacker (CEH), in progressActive Directory Windows Server 2008, 2012 R2, 2016, 2019Microsoft Azure Active DirectoryMicrosoft Office 365 admin, SharePointMicrosoft IntuneGoogle Workspace administrator Project & Risk managementMobile Device Management: Jamf, Kandji, IBM, Comodo Email Signature management softwareSupport ticketing systems (Service Now, Ivanti, FreshService, Spiceworks)Audio/Video Network Technician, Installer, ProgrammerAudio/Video production engineer for small to large conference roomsBilingual (English/Spanish)Skills:-Leadership-Management-Independent-Logically driven-Problem Solving-Fundamentals in technology-Identification & Management in: Risk, Data, & Cloud-Computer Forensics-Adaptability-Communication
Malayla Interactive
View- Website:
- malaylainteractive.com
- Employees:
- 19
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Business Affairs And MarketingMalayla InteractiveSan Antonio, Tx, Us
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Service Desk SupervisorSan Antonio Isd Nov 2023 - PresentSan Antonio, Tx, Us-Provide focus, direction, organization, and support for all Service Desk activities-Monitoring assignments and performance of employees, ensuring the service desk contact points are covered, distributing request, and managing priority incidents-Set day-to-day tasks to achieve operational objectives-Supervise operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls -
Service Desk Technician ISan Antonio Isd Apr 2022 - Nov 2023San Antonio, Tx, Us-Managing and supporting a team of technicians-Daily reporting on posture-Making recommendations to improve efficiency-Identifying trends across the district and campuses for unique handling-Managing escalations and ensuring issues are resolved in timely manner-Train staff of areas of responsibility, new technology and support procedures
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Company OwnerTechsimplesa - Techsimplesa.Com Jan 2023 - PresentNo need to spend hours trying to figure IT out when TechSimpleSA is here to help! IT managed services, Microsoft 365 admin & Cybersecurity support, social media management, PC, Network setups, gaming rigs, home network and security, we can do it all to simplify your domain.
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Helpdesk Lead SupervisorEndeavors Dec 2021 - Apr 2022San Antonio, Texas, Us-install and maintain computer systems-upgrade existing technology-ensure data recovery-manage IT staff and operations-project management-management reporting -
System AdministratorEndeavors Jan 2019 - Dec 2021San Antonio, Texas, Us-Analyzing and figuring out the system needs of the organization-Keeping systems operating efficiently with necessary upgrades and repairs-Evaluating the system annually and optimizing strategies regularly to keep systems up to date-Setting security permissions for the system network and assigning as needed-Training helpdesk on correct use of software and hardware within the systems used by the organization · Creating, performing problem-solving tasks when alerted by end users and monitoring systems-Installing, maintaining and upgrading systems hardware and software
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I.T. In-House SupportEndeavors Feb 2016 - Dec 2018San Antonio, Texas, Us-Install and configure software and computer systems-Troubleshoot and resolve issues with software or hardware-Support the implementation of new solutions or applications-Establish accounts for new users and assist with password or login problems
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Project & Warehouse Manager / TechnicianService Tech Av Jun 2012 - Apr 2015Cedar Park, Texas, Us-Work with the technical director to come up with the technical and production requirements for various events, including timelines, equipment, and budgeting, across a variety of events-Set up and install media equipment such as LCD projectors, speakers, TVs, video monitors, cameras, and networking layouts-Construct Audio/Video tools such as equipment racks, complete electrical wiring, programming, and basic construction-Discussed project designs; provided materials, equipment, and supplies by directing receiving, warehousing, and distribution services-Troubleshooting various home and commercial audio/video/networking systems -
Electronic TechnicianDominion Design & Integration May 2011 - Jun 2012San Antonio, Tx, Us-Install and maintain audiovisual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones and speakers-Set up and alter room arrangements including tables, seats, and stages according to blueprints, layout diagrams, and schedule-Mentoring newer peers to provide a high level of customer service to learn strong communication as a tool to keep project progress moving forward -
Sales RepresentativeBest Buy Sep 2009 - May 2011Richfield, Minnesota, Us -
Technical Support IiTime Warner Cable Jan 2009 - Aug 2009Stamford, Ct, Us -
Technical Support Specialist Lvl IiGrande Communications Networks Llc Apr 2008 - Dec 2008San Marcos, Tx, Us -
Photo Lab Tech / CashierH-E-B Oct 2005 - May 2008San Antonio, Tx, Us -
Video EditorKens 5 Jan 2003 - May 2005San Antonio, Texas, Us
Fonz Gonzalez Skills
Fonz Gonzalez Education Details
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The University Of Texas At San AntonioComputer Science -
Rackspace Open Cloud AcademyComptia
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San Antonio CollegeComputer Science
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Texas State UniversityMass Communication/Media Studies
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University Of North TexasCommunication And Media Studies
Frequently Asked Questions about Fonz Gonzalez
What company does Fonz Gonzalez work for?
Fonz Gonzalez works for Malayla Interactive
What is Fonz Gonzalez's role at the current company?
Fonz Gonzalez's current role is Business Affairs and Marketing.
What is Fonz Gonzalez's email address?
Fonz Gonzalez's email address is fo****@****ack.com
What schools did Fonz Gonzalez attend?
Fonz Gonzalez attended The University Of Texas At San Antonio, Rackspace Open Cloud Academy, San Antonio College, Texas State University, University Of North Texas.
What are some of Fonz Gonzalez's interests?
Fonz Gonzalez has interest in Music Mixing, Tinker, Prop Replicas, Green Thumb, Digital Photography, New Tech, Children, Video Editing, Education, Environment.
What skills is Fonz Gonzalez known for?
Fonz Gonzalez has skills like Project Planning, Project Management, Network Administration, Customer Service, Network Technology, Network Installation, Audio/visual Technician, Microsoft Office, Video Editing, Audio Editing, Video Conferencing, Crestron.
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