Jennifer is an accomplished and innovative insurance industry executive with extensive experience in conceptualizing and helping businesses to grow with confidence across mature and emerging markets using innovative strategies and solutions while protecting stakeholder interests and investments.Throughout her illustrious career spanning over 2 decades, she has successfully served in a variety of staff leadership roles while leading multimillion-dollar revenue streams. Jennifer currently plays the role of Executive Director at TGC Asia - leading insurance solution provider that specializes in Marine insurance. At TGC Asia, she is responsible for improving performance, managing revenue, and directing organizational strategy. She has also undertaken digital transformation projects which would help the organization unlock the potential of technology leading to outstanding synergies. She spearheads the development of the organization's first mobile app (e-tgcinsure) and web-based marine insurance digital platform (www.e-tgcinsure.com) with a focus on ensuring a seamless buying experience for marine insurance. Jennifer has been proactive at driving change management and disruption for sustainable growth and to increase productivity, accelerate collaboration and improve people’s lives. She is known as an empathetic leader who had a deep understanding of the emotional and logical rationale that goes into every decision helping her to break down barriers and open doors in the insurance industry.
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Executive DirectorTgc Asia Sdn BhdKuala Lumpur, My -
Executive DirectorTgc Asia Sdn Bhd Feb 2019 - PresentShah Alam, Selangor, MalaysiaResponsible for the overall planning, development, and implementation of the overall strategic direction of TGC Asia in accordance with the vision, mission, values, strategic direction, and goals set by the Board of Directors. Ensures appropriate financial management of the organization’s budget. Manages the digital transformation initiatives for the organization – Currently developing the organization's first mobile app and web-based marine insurance digital platform that will allow clients to… Show more Responsible for the overall planning, development, and implementation of the overall strategic direction of TGC Asia in accordance with the vision, mission, values, strategic direction, and goals set by the Board of Directors. Ensures appropriate financial management of the organization’s budget. Manages the digital transformation initiatives for the organization – Currently developing the organization's first mobile app and web-based marine insurance digital platform that will allow clients to utilize services on a 24/7 basis. Show less -
Chief Commercial Officer (Cco)Ucg Asia Sdn Bhd Jan 2011 - Jan 2019Responsible for overseeing the objectives and implementation of all commercial strategies. Created strategies and metrics to ensure the business stays on track and exceeds targets. Worked with all departments on the budgeting, sales processes, and marketing strategies to ensure the company achieved its goals.
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Trade ManagerMtt Shipping Sdn. Bhd. Jan 2010 - Dec 2010Ensured trade is exceeding its commercial targets at all times which included recommending product changes based on local market intelligence and the identification of multiple product corridors. Rolled out pricing strategies and engaged with the local sales team to ensure that the sales pipeline is aligned with trade needs. -
Trade ManagerMediterranean Shipping Company (M) Sdn. Bhd. Jul 2005 - Nov 2010Planned and managed effective sales and marketing strategies for trade routes and managed critical market data to support strategic business commercial goals. -
Head Of Customer ServiceEvergreen Marine Corp (M) Sdn. Bhd. Jan 2000 - Dec 2004Provided leadership and direction to the entire customer support department. Established and oversaw the adoption of the support department’s vision, goals, and objectives at all levels. Led ground support for customer support agents and managers, developing and implementing efficient officers in implementing customer experience support plans. Oversaw and determined key strategic direction and objectives of the customer support department. Drove necessary changes for the improvement of… Show more Provided leadership and direction to the entire customer support department. Established and oversaw the adoption of the support department’s vision, goals, and objectives at all levels. Led ground support for customer support agents and managers, developing and implementing efficient officers in implementing customer experience support plans. Oversaw and determined key strategic direction and objectives of the customer support department. Drove necessary changes for the improvement of operating and organizational efficiency of the customer support team. Show less
Jennifer Foo Education Details
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Accounting And Finance -
Sri Kuala Lumpur SchoolHigh School Diploma
Frequently Asked Questions about Jennifer Foo
What company does Jennifer Foo work for?
Jennifer Foo works for Tgc Asia Sdn Bhd
What is Jennifer Foo's role at the current company?
Jennifer Foo's current role is Executive Director.
What schools did Jennifer Foo attend?
Jennifer Foo attended Monash University, Sri Kuala Lumpur School.
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