Foo Janice Email & Phone Number

Singapore

Changi Airport

Project – Support Implementation and Roll-out of the Enterprise Safety Oversight Management Systems (eSOMS)• Administered the System User Acceptance Test (UAT) for Phase 1 modules which consist of 90 organisations.• Coordinated System trainings for both internal and external stakeholders.• Formulated a communication plan for all stakeholders.• Developed publicity materials (EDMs, Posters, Videos) to support the on-boarding process of system users.• Conducted events such as CAAS Safety Series and implemented initiatives such as Pre-Launch Briefing Sessions for all stakeholders.• Liaised with System Developers and Subject Matter Experts to summarise the requirements of system features and enhancements.• Engaged with over 200 users to understand their needs.• Coordinated with stakeholders to drive ownership and buy-ins of the system.• Processed Batch 1 and 2 Production issues, troubleshoot and solved both major and minor issues with System Developer.

Occurrence Reporting (ORs) Mobile Application Project• Spearheaded the promotional and marketing activities which gathered 300 flight and ground crew buy-ins.• Designed posters and produced promotional videos which were showcased to 500 audiences, including external parties.• Raised the awareness of digitalisation in the organisation.• Employed different initiatives to encourage user acceptance with emerging technologies.Quality Assurance• Oversaw the technical logs and cabin condition log, ensuring mistakes are corrected.• Organised interface documents and policies.• Observed in ramp inspections and safety audits

• Administered daily occurrence reports by flight and ground crew.• Ensured compliance with aviation regulations and airport policies.• Facilitated Safety Campaigns such as Safety Forums, which gathered all departments of the organisation to create Safety Awareness within the Airport Community.• Prepared monthly reports for Main Safety Committee Meeting.• Assisted in carrying out Changi Airport Group (CAG) BOBCAT Exercise.

Bachelor Of Mechanical Engineering, Mechanical Engineering

Air Traffic Management Airport Operation

Diploma, Aerospace, Aeronautical And Astronautical Engineering