Program Manager
CurrentManaged the day-to-day operations and overall functioning of the [Hammer Residences Inc.], overseeing the well-being, safety, and quality of life for residents.Led a team of direct support professionals, providing guidance, support, and regular performance evaluations to ensure a high standard of care.Implemented and enforced individualized care plans for residents, ensuring that their unique needs, goals, and preferences were met. This included assistance with daily living activities, medication management, and emotional support.