Foquerul Islam Email & Phone Number

•Broker creative and cost-effective care solutions for people with complex and specialist needs•Source and negotiate the fee for spot domiciliary care packages and nursing/residential placements outside of the existing list of suppliers.•To offer high quality advice, information and support to service users, carers, families and relevant agencies to enable them to make the right choice of service provision which suits the individual’s assessed needs and care requirements. This involves working with different teams as it will include people with Learning, physical/sensory disabilities, Mental Health needs, dual diagnosis and older people.•To identify suitable service providers in conjunction with care managers, service users and their families that best meet their needs and provide value for money. •Updating management information systems and pass accurate information to the relevant teams regarding changes to client status. •To broker all services within the relevant commissioning and procurement frameworks.•To research and provide information about local services, networks and activities, community resources and opportunities for service users, and associated costs.•Uploading purchase order for services commissioned ensuring the use of the correct element and care tasks have been used for financial purposes in a timely manner to enable accurate budget monitor reporting. •To setup new customers and raise invoices for client contribution for short term placements•To support accurate recording using IT systems, including Mosaic.•Carrying out all placements within the Contracting Processes or Service Level Agreement and check that providers are approved by the Care Quality Commission (CQC)

•Providing equipment to the community to support an individual in their home and tailored to meet their needs•Installation of detectors and monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year•Provide a comprehensive range of high quality administrative and financial support within the Directorate including arranging meetings, minute taking (including safeguarding minutes), typing, faxing, scanning and photocopying•Create, maintain and review all filing systems to ensure that they are in accordance with the needs of the service including the management of archived files•Operate and maintain comprehensive administration and financial systems, ensuring compliance with departmental policies and procedures, utilising the Department’s purchasing and payments systems and procedures including on-line requisitioning, use of visa cards, etc•Undertaking a broad range of finance tasks as appropriate e.g. to receive and inspect invoices and raise orders accordingly. Monitoring payments including outstanding orders; raising sundry creditors/debtors as required by the service•Regularly input, extract and monitor data/information within the relevant IT systems to ensure that records are up to date and accurate•Assist the team in the compilation, co-ordination, collation and distribution of management data for the purposes of regular and ad-hoc reporting on all areas of the Business•Assist in the chasing, progression and monitoring of correspondence, complaints/member’s enquiries and other queries to ensure all targets are met•Undertake relevant procurement/requisitioning and financial monitoring functions for the service, using the relevant ordering systems and in accordance with LBTH financial regulations•Liaise on behalf of team managers with external agencies for the recruitment of staff, collecting CVs, arranging interviews and test

Communities, Localities and Culture Directorate – Public Realm•Processing procurement orders and payments using a wide range of methods in accordance with financial regulations•Using databases such as Agresso (all financial requisitions), Acolaid (highways searching), Siebel (management of temporary structures and extensions), AIMS (to take secure payments over telephone for fines and programmes) and LBTH databases via Ms Access to record all Fixed Penalty Charges (FPN) and capture all Fly-tipping complaints•Providing efficient and responsive pro-active and reactive support services to front-line staff and back-office functions.•First point of contact for, and to respond to, all calls and callers to the service, to evaluate how customer needs are best met and to provide appropriate advice and information.•Support the development, maintenance and updating of management information and databases across service areas, extracting information, and producing data reports for managers and officers as directed.•Professional telephone manner

London, United Kingdom

In house temporary resourcing service (iTRES)•Using HR databases such as i-Grasp, Resource link – HRIS systems to manage HR activities (New Starters, Management, and Payroll) and Northgate to improve business process•Resolving queries from internal staff and external stakeholders in regards to recruitment and payroll•Managing all correspondence with Recruitment managers, external partners and candidates•Managing monthly and quarterly MI reporting for all comensura and internally recruited temp candidates from recruitment spread sheets with active assignments, agency spend, savings and KPI monitoring•Sending out correspondence to candidates including application and interview stages, pre-employment and formal contracts•Conducting pre-employment checks on successful candidates, checking references and right to work documents and referring them for the occupational health test•Overseeing CRB/DBS vetting application process with new starters•Coordinating and maintaining all the folders and documents in the HR and Workforce Development team ready for audit•Checking correspondence in a timely manner, whilst answering any queries•Gathering numerical data and outturns to process timesheets accordingly•Excel Skills – SUMIF, VLOOKUP formulas, bar/pie chart/tables•Managing annual leave and sick records for all staff within iTRES pool and apprentices.•Holding registration, for any new candidates joining the iTRES pool and ID Checks•Maintaining data entry in management information•Adding candidates onto payroll, resource link.•Issue/Renew contracts and acceptance letters•Liaising with employers to fill in temporary posts•Processing new starter/leaver forms•Setting up interviews on behalf of employers

London, United Kingdom

• General administrative support to four senior managers, including the Head of Service• Supervision and performance management of Level 2 and Level 3 Apprentices• Coordination of all recruitment and induction across the service• Inter-departmental liaison on business management matters including but not restricted to recruitment as above, service plan development, strategic reporting, committee decisions, and financial management and budget reporting processes• Raising, monitoring and payment of all Purchase Orders via Agresso as well as monthly, quarterly and annual report gathering for data quality• Inputting and uploading of Section 106 documents from Planning for Economic Benefits team• Updating of quarterly reports from all Section 106 activity• Project monitoring, development and performance monitoring support• Drafting and coordinating of internal and external service communications

London, United Kingdom

• To support the medical teams and Discharge Co-ordinators (DISCOSs) in the management of patients through the trust from admission to discharge• To be the main communication point for ongoing tests/investigations, ensuring that requests are acted on and that patients not delayed unnecessarily• To support the ward staff by managing the timely submission of appropriate social work documentation• To take an active role in the Ward Clinical Governance Strategy, participating in audit, aiding with data collection and attending Governance meetings• To actively support the process of risk management – ensure incidents are reported appropriately and helping identify ways of preventing errors and accidents to both patients and staff

London, United Kingdom

• Provide high quality administrative and clerical support to the nursing and medical staff• To welcome and provide a full front of house service to patients and their relatives/visitors onto the ward, ensuring that security and infection control measures that are in place are adhered to• Responsible for accurately maintaining the activity data on PiMS (Patient information Management System), real time data on EPSB (Electronic patient status board)• Booking transport• Placing bookings for agency staff and generally assisting the ward manager to ensure the smooth running of the admissions ward• Maintain and update accurate patient data and demographics on PiMS & EPR (Electronic patient records)• Responsible for ordering and purchasing of all ward supplies, carrying out administrative duties, developing robust stock management systems, open and distribute mail, provide cover and assist in training new members of staff• Distributing mail and bullet-ins

London, United Kingdom

• First point of contact of Admin team with strong administrative/team management skills • Answering phone calls to book/cancel/re-book and amend appointments• Independently responsible for all admin tasks, includes delegation of work, to ensure departmental deadlines are met and all work carried out to a high standard• Inputting of demographic and medical details on local and national software’s• Liaise with Solicitors and Governmental departments to ensure all requests for patient notes are completed within the Trust's guidelines• Invoicing & ensuring payment and co-ordinating payments into the Physiotherapy Trust fund• Liaising with Physiotherapists to ensure the accurate and timely availability of electronic diaries for patient’s appointments• Maintaining and ensuring the integrity of the departmental database.• Carrying out day-to-day administration duties• Producing letters for GP’s, Consultants, patients and Governmental departments • Communicating effectively to a wide audience both verbally and in written format in a customer friendly way• Prioritizing workload from urgent to non-urgent whilst dealing with several tasks on a daily basis to ensure smooth operation of a very busy office and meeting local government targets• Ability to co-ordinate and actively participate in meetings, conferences, seminars, interviews as well as taking minutes• Have had the opportunity to manage the team (14 members) on a temporary basis for 3 weeks• Able to book venues for meetings as well as catering

Bachelor’S Degree, Business/Managerial Economics

Education record