Responsibilities: Facilitated PMO meetings. Worked with Safety Director and Managers to identify, finance, and mitigate risk. All Insurance-related activities - COIs, renewals, marketing efforts, and audits. Audited, identified, and remedied regulatory and customer compliance issues. HR - maintained employee files, advised the Managers on all HR-related topics, updated/created many of the company's onboarding, disciplinary, and orientation forms. Achievements: Ensured that all… Show more Responsibilities: Facilitated PMO meetings. Worked with Safety Director and Managers to identify, finance, and mitigate risk. All Insurance-related activities - COIs, renewals, marketing efforts, and audits. Audited, identified, and remedied regulatory and customer compliance issues. HR - maintained employee files, advised the Managers on all HR-related topics, updated/created many of the company's onboarding, disciplinary, and orientation forms. Achievements: Ensured that all exposures were identified and communicated to Agents, Brokers, and Underwriters. Helped facilitate placement of many of the insurance polices to the admitted market, saving the company ~$250k in insurance premiums. Rewrote the Employee Handbook, Safety Manual, and Fleet Safety Policy. Worked with Safety Director to address compliance with multiple industry-specific supplier networks. Worked with in-house development team to develop and fine-tune PMIS that includes COP module, WIP, and Productivity Reporting. Show less

Managed the TPA (lab drug testing & reporting) business. Streamlined the SOPs, trained coworkers on the process flow and marketing the services, consulted with coworkers and employees on State & Federal regulatory compliance, researched and developed a State-specific compliance document, and created the technical marketing material. Worked closely with vendors to ensure smooth delivery of products and acceptable turnaround times of services. Prepared all TPA client invoices and reconciled… Show more Managed the TPA (lab drug testing & reporting) business. Streamlined the SOPs, trained coworkers on the process flow and marketing the services, consulted with coworkers and employees on State & Federal regulatory compliance, researched and developed a State-specific compliance document, and created the technical marketing material. Worked closely with vendors to ensure smooth delivery of products and acceptable turnaround times of services. Prepared all TPA client invoices and reconciled vendor invoices. Conducted inside sales. Show less

Developed Medcor’s ESS business unit that administers drug & alcohol testing, physical examinations, background investigations and medical review of drug tests & physicals. Defined all operational SOPs, vendor relationships with laboratories, collection & medical facilities, Medical Review Officers and product suppliers. Defined the web-based reporting functionality and visual representation. Interviewed, hired and trained all associates in the business unit. Assisted sales associates with… Show more Developed Medcor’s ESS business unit that administers drug & alcohol testing, physical examinations, background investigations and medical review of drug tests & physicals. Defined all operational SOPs, vendor relationships with laboratories, collection & medical facilities, Medical Review Officers and product suppliers. Defined the web-based reporting functionality and visual representation. Interviewed, hired and trained all associates in the business unit. Assisted sales associates with closing large accounts. Show less

Responsible for implementing & managing drug, alcohol testing services and physical examinations for new accounts and existing accounts. Managed 40 of the company’s top 150 accounts. Principal point of contact for the accounts; ensured smooth delivery of services from vendors. Addressed performance concerns with vendors and non-compliance with clients.