Forat Mansi Email & Phone Number

King Hussein Business Park - Amman

1. Receiving and processing orders from customers, ensuring that all information is accurate and complete, and managing any changes or updates to orders.2. Ensuring that inventory levels are sufficient to fulfill customer orders and monitoring inventory levels to prevent stockouts.3. Coordinating with shipping and logistics partners to ensure that orders are delivered on time and tracking shipments to ensure timely delivery.4. Responding to customer inquiries, resolving any issues related to orders or shipments, and providing updates on order status.5. Maintaining accurate records of orders and inventory levels, analyzing data to identify trends and opportunities for improvement, and generating reports on order processing and inventory management.6. Collaborating with cross-functional teams, including sales, customer service, logistics, and finance to ensure efficient order management and customer satisfaction.7. Identify areas for improvement in the order management process, and develop and implement solutions to improve efficiency and customer satisfaction.8. Ensuring that the order process runs smoothly and efficiently, from start to finish.

King Hussein Business Park - Amman

1- Answering questions about products or services, addressing concerns, and resolving any issues or complaints that customers may have.2- Receiving and processing customer orders, verifying payment and shipping details, and ensuring that orders are fulfilled accurately and in a timely manner.3- Maintaining accurate customer records, updating account information, and ensuring that customers receive timely notifications about their orders and account activity.4- Assisting with promotional campaigns, providing product information to customers, and supporting sales and marketing efforts.5- Monitoring product availability, placing orders for inventory as needed, and ensuring that customers are notified of any delays or backorders.6- Ensuring that customers are satisfied with their purchases and the level of service they receive, and proactively addressing any issues that arise to maintain customer loyalty and retention.

الأردن

1- providing assistance to users of the cloud accounting system2- resolving their technical issues, answering inquiries 3- guiding them through the software's features and ensuring overall customer satisfaction.4- help improve the system and collaborate with other teams to address complex problems.5- Handling complaints and addressing the concerns of unhappy users6- could involve troubleshooting technical issues, offering guidance on system usage

Got trained on Quality Control Procedures and Policies Respond to potential and current client inquiries and requests for information about the SocialSecurity Law and other government inquiries Handle new client inquiries via phone and online application in a fast-paced manner. Build trust and rapport with each client to maintain strong, long-lasting relationships Accurately fill out all the data and inquiries that the caller provided to us in the company's system Raise complaints and inquiries and follow them up efficiently and effectively Answer all inquiries of liaison officers in all institutions and all electronic services of the facility Follow standard procedures for the proper escalation of unresolved issues to the appropriateinternal teams.