Charlotte L. Email & Phone Number

Vancouver, British Columbia, Canada

Burnaby, British Columbia, Canada

• Collaborated with various hospital departments, including CT, MRI, X-ray, and ultrasound, to ensure prompt delivery of test results and prescription refills for patients.
• Conducted diagnostic hearing tests using the MAICO MA 41 audiometer and Welch Allyn tympanometer for patients with various ENT disorders.
• Enhanced the accuracy of billing processes for MSP and other private insurance, as well as improved patient care, through efficient management of medical records and coordination of appointments.

Vancouver, British Columbia, Canada

• Implemented personalized training programs for beginners.
• Increased brand visibility and client engagement through creatingcompelling social media content.
• Promoted positive, inclusive team culture through mutual respect andfostering camaraderie among athletes.

Greater Vancouver, British Columbia, Canada

• Facilitated timely direct billing processes to ensure accurate and prompt reimbursement from ICBC, WSBC, and private insurance providers.
• Improved patient experiences by efficiently managing appointments, maintaining organized medical records, and providing accurate medical assistance.
• Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination room.

Vancouver, British Columbia, Canada

• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests and managing appointments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Facilitated seamless patient care with thorough and accurate documentation of MSP information, medical histories, vital signs, and medications.

Hong Kong SAR

• Assisted students with time management strategies, improving their ability to complete assignments efficiently.
• Collaborated with parents to discuss student progress, addressing any concerns or areas requiring additional support.
• Developed individualized lesson plans tailored to each student's unique learning needs and goals.

Hong Kong SAR

• Collaborated with multidisciplinary teams to create comprehensive treatment plans for children with complex communication disorders.
• Enhanced speech and language development in children by designingengaging activities and exercises targeting various skill levels.
• Improved children's communication skills by implementing individualized therapy plans tailored to their specific needs.

Hong Kong SAR

• Collaborated with parents and guardians to develop individualized learning plans tailored to each student's needs and goals.
• Improved student comprehension by utilizing various teaching methods and adapting instructional materials to address diverse learning styles.
• Increased student engagement by designing interactive lessons with visual aids, hands-on activities, and real-world examples.

Seattle, Washington, United States

• Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
• Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
• Worked with training mentors in global workforce, supported them in their daily tasks, and interacted with Microsoft professionals.

Hong Kong SAR

• Boosted engagement rates with creation of compelling and visually appealing content.
• Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

Hong Kong SAR

• Enhanced public awareness of available resources through regular communication and social media updates.
• Improved community engagement by developing and implementing outreach programs.
• Strengthened government relationships by developing and implementing strategic communication plans.

Seattle, Washington, United States

• Assisted in reducing language barriers for non-English speaking clients through bilingual therapy sessions.
• Collaborated with Speech-Language Pathologists to diagnose accurately and develop individualized treatment plans for patients.
• Improved communication abilities in children by utilizing age-appropriate activities and techniques.

Bachelor’S Degree, 3.57 Gpa || Degree Awarded With Honors

Activities and Societies: • Honorary Members: Associated Students of the College of Education, Hong Kong Students Association, National.

Associate’S Degree, Speech And Hearing Sciences, 3.79 Gpa || Degree Awarded With Honors

Activities and Societies: • Honorary Members: Hong Kong Students Association, Phi Theta Kappa Honor Society • President: Speech and.

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: • Champion: HKSSF Schools Individual Fencing Tournament Girls Sabre, The HKFYG English Public Speaking Contest &.