Head of MarTech for Bank Marketing including AdTech, Data and Agency Management. Leads, facilitates and teaches the vision of how Marketing Operations works across owned and paid channels. A seamless customer experience is a passion. Cares for and teaches associates how to achieve their career goals. Board Member for the Horn Program in Entrepreneurship at the University of Delaware.

Managed the brand conversion from Capital One 360 to Capital One for customers, associates and converged websites experiences. Began a multi-year journey to build a digital first marketing technology stack with a mix of carefully selected and proprietary built products and systems. Board Member, VP and President (2019) for Wilmington Garden DayBoard Member for the Horn Program in Entrepreneurship at the University of DelawareUniversity of Delaware Adjunct Professor - MBA University of Delaware Adjunct Professor - Professional Studies Social Media Certificate Program, Award winning in 2016Panel Speaker - Yext Onward Annual conference on Location Based Marketing2019 Gramercy Institute 20 Rising Stars in Financial Marketing Award

From Social Media and Social Products like Refer a Friend to Cross Sell on the Website including IT marketing management, we are engaging prospects and customers on and off the website. Constantly looking for innovative ways to drive consumer bank experiences that will be memorable deepen relationships.

Social Media lead for Capital One Bank Marketing focused on the ING Direct to Capital One brand conversion. Ongoing managed customer service, proactive and reactive strategies and analytics. Led the expansion of our bank referral product to include more features and functionality. University of Delaware Adjunct Professor in Professional Studies Social Media Certificate Program