Nick Ford, M.Ed. Certified Scrum Master
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Nick Ford, M.Ed. Certified Scrum Master Email & Phone Number

Customer Success and Training Manager at Ellipsis Education
Location: Ann Arbor, Michigan, United States 11 work roles 3 schools
2 phones found area 517 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Customer Success and Training Manager
Location
Ann Arbor, Michigan, United States
Company size

Who is Nick Ford, M.Ed. Certified Scrum Master? Overview

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Quick answer

Nick Ford, M.Ed. Certified Scrum Master is listed as Customer Success and Training Manager at Ellipsis Education, a with 9 employees, based in Ann Arbor, Michigan, United States. AeroLeads shows phone signal with area code 517 and a matched LinkedIn profile for Nick Ford, M.Ed. Certified Scrum Master.

Nick Ford, M.Ed. Certified Scrum Master previously worked as Consultant at Early Childhood Investment Corporation and Employee Consultant - Project Coordinator at Eastern Michigan University. Nick Ford, M.Ed. Certified Scrum Master holds Master Of Science - Ms, Cybersecurity from Eastern Michigan University.

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Email format at Ellipsis Education

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Ellipsis Education

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Profile bio

About Nick Ford, M.Ed. Certified Scrum Master

At Elevate K-12, my mission is to enhance educational experiences through technology and customer success. My role as Program Coordinator involves managing school programs, training educators on our platform, and providing critical technical support. Our team is committed to delivering seamless program implementation and ensuring the highest performance standards across classrooms.Having transitioned from an Implementation Specialist role at DocNetwork, where I mastered SaaS solutions for diverse educational settings, I now apply my expertise in project management and customer engagement to Elevate K-12's initiatives. With a focus on creating impactful learning environments, my work is driven by a dedication to continuous improvement and a deep-seated belief in the transformative power of education technology.

Listed skills include Community Outreach, Teaching, Education, Science, and 38 others.

Current workplace

Nick Ford, M.Ed. Certified Scrum Master's current company

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Ellipsis Education
Ellipsis Education
Customer Success and Training Manager
Ann Arbor, MI, US
Employees
9
AeroLeads page
11 roles · 19 years

Nick Ford, M.Ed. Certified Scrum Master work experience

A career timeline built from the work history available for this profile.

Employee Consultant - Project Coordinator

Ypsilanti, Michigan, United States

-- Developed Cybersecurity certificate program through Eastern Michigan University-- Oversaw Agile and Scaled Agile programs-- Coordinated CompTIA A+, and Network+ programs through third parties--Managed open enrollment in various programs-- Supported program initiatives and students in programs offered

Program Coordinator

Michigan, United States

-- Coordinated tracking, reporting, and analysis of program activities, delivering actionable insights to optimize performance and improve client outcomes for 400 students in two different school districts.-- Managed edtech platform onboarding for school leaders, classroom teachers, and students to ensure successful implementation of streaming educational software in classrooms.

Nov 2023 - Oct 2024

Implementation Specialist

-- Managed a portfolio of 220 diverse clients ($XM Revenue), leveraging data-driven insights and personalized strategies to maintain a CSAT score of 4.8/5, ensuring superior client satisfaction and retention.-- Oversaw the implementation of a health tech platform to enable camps, schools, and government organizations to track crucial health data. -- Increased registration feature sales by 13% through market analysis and targeted recommendations, driving measurable client business outcomes.-- Achieved a 90% contract renewal rate amidst a 30% price increase, setting strategic growth plans that aligned with client needs while maximizing revenue.-- Collaborated with the development and operations teams to prioritize and organize backlog items based on revenue impact, account size, time sensitivity, and overall application performance, ensuring critical issues were addressed promptly to support business continuity and client growth.

Nov 2021 - Jun 2023

Camp Consultant

-- Consulted with 90 youth programs, non-profits, and summer camps on best practices in child development, safety, licensing procedures, and guided stakeholders through complex state laws ensuring compliance and program excellence.-- Collaborated with key stakeholders to develop and implement administrative rules, licensing procedures, and forms, optimizing the camp licensing process for both state regulators and camp owners.-- Presented comprehensive safety and regulatory data to state agencies, influencing the development of new standards to enhance camp safety across multiple programs.

May 2019 - Nov 2021

Science Teacher At Salem High School

Canton, Mi

-- Delivered subject matter in full compliance with state and local district guidelines, improving student success through individualized support and collaborative educational strategies with faculty.-- Evaluated and adapted instructional plans to meet diverse student needs, engaging parents and building strong support networks to enhance student achievement and growth

Aug 2018 - Nov 2021

Waterfront Director

Cheboygan, Mi

-- Organized, taught and supervised campers' daily activities on the waterfront-- Organized professional development for staff members on the importance of safety for all campers-- Provided a safe environment for all campers and staff-- Created staff assignments to ensure all classes had the appropriate amount of support-- Mentored young campers and new staff while adjusting to new settings

2008 - May 2019

High School Science Teacher

Britton Deerfield High School

-- Led technology training sessions for a staff of 25 teachers, equipping them with tools and skills to enhance digital literacy and improve classroom engagement.-- Analyzed school-wide data from state and national tests to develop a strategic action plan, resulting in the successful update of outdated science and math curricula.-- Collaborated with key stakeholders to implement curriculum changes, driving measurable improvements in student performance and aligning instructional goals with data-driven insights.-- Tracked and measured yearly student growth, leveraging analytics to assess the effectiveness of curriculum updates and ensure continuous improvement in student outcomes.Increased science standardized test scores by 4-6% year over year.-- Served as varsity golf and baseball coach, mentoring student-athletes, fostering teamwork, and guiding teams to competitive success while balancing academics and athletics.

Aug 2013 - Aug 2018

Instructor

Dowling, Mi

-- Taught 6th graders various activities including team building, spotted group challenges, climbing tower, communication skills, and high ropes course-- Supervised the boys dorm-- Created a safe learning environment during adventure camp

Sep 2012 - Nov 2012

Long Term Substitute Teacher

Seaholm High School

--Responsible for daily lesson plans ensuring goals and expectations of the permanent teacher were achieved--Develop daily goals, lesson delivery, activities, and labs which met Michigan content expectations--Utilize emerging technologies to supplement classroom instruction--Maintained ongoing communication with parents and participated in spring parent-teacher conferences --Responsible for accurate grading records within the "power school" electronic grading system--Attended and participated in all professional development activities

Mar 2012 - Jun 2012
3 education records

Nick Ford, M.Ed. Certified Scrum Master education

FAQ

Frequently asked questions about Nick Ford, M.Ed. Certified Scrum Master

Quick answers generated from the profile data available on this page.

What company does Nick Ford, M.Ed. Certified Scrum Master work for?

Nick Ford, M.Ed. Certified Scrum Master works for Ellipsis Education.

What is Nick Ford, M.Ed. Certified Scrum Master's role at Ellipsis Education?

Nick Ford, M.Ed. Certified Scrum Master is listed as Customer Success and Training Manager at Ellipsis Education.

What is Nick Ford, M.Ed. Certified Scrum Master's phone number?

AeroLeads has found 2 phone signal(s) with area code 517 for Nick Ford, M.Ed. Certified Scrum Master at Ellipsis Education.

Where is Nick Ford, M.Ed. Certified Scrum Master based?

Nick Ford, M.Ed. Certified Scrum Master is based in Ann Arbor, Michigan, United States while working with Ellipsis Education.

What companies has Nick Ford, M.Ed. Certified Scrum Master worked for?

Nick Ford, M.Ed. Certified Scrum Master has worked for Ellipsis Education, Early Childhood Investment Corporation, Eastern Michigan University, Elevate K-12, and Docnetwork.

How can I contact Nick Ford, M.Ed. Certified Scrum Master?

You can use AeroLeads to view verified contact signals for Nick Ford, M.Ed. Certified Scrum Master at Ellipsis Education, including work email, phone, and LinkedIn data when available.

What schools did Nick Ford, M.Ed. Certified Scrum Master attend?

Nick Ford, M.Ed. Certified Scrum Master holds Master Of Science - Ms, Cybersecurity from Eastern Michigan University.

What skills is Nick Ford, M.Ed. Certified Scrum Master known for?

Nick Ford, M.Ed. Certified Scrum Master is listed with skills including Community Outreach, Teaching, Education, Science, Engineering, Pltw, Professional Development Seminars, and Curriculum Development.

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