NMC is a management consulting practice supporting regional and suburban businesses. We support businesses to grow, innovate and become more efficient and effective, bringing modern consulting methodologies and expertise to the following industries:• Aged and Health Care• Local Government, and• Regional BusinessesThe team is comprised of experienced consultants, bringing deep industry expertise to design innovative solutions to our Client's challenges

Ford was a leader in Melbourne’s Strategy and Operations consulting practice and highly regarded by the S&O clients. Ford specialised in supporting the C-suite and senior leaders of clients to grow revenue and optimise cost by realigning business priorities through strategic design and incorporating innovation.NBN Co. - Strategy-led Transformation Ford led four major streams critical to the successful transformation of the Customer Connections program. His key outcomes included:• Est. a new business unit• Roll-out of a Salesforce CRM tool• Est. SLAs and KPIs across 6 business units• Stream line the connections processTelstra - Operational TransformationFord led a national blended team to conduct analysis of Telstra's Business Sales customer journey to uplift customer satisfaction. Value driver-tree analysis, data analytics and a design-thinking workshop validated problems across the customer journey and solutions were designed to uplift customer satisfaction. Global Citizen - Growth StrategyFord led a team to develop their Asia-Pacific growth strategy and roadmap for implementation, defining their strategic vision, customers, product differentiators, and options for growth.YMCA - Strategic AdviserFord supported the YMCA shape their future state and leading teams to deliver• Strategic design for their rebranding program• Refresh of their Customer Value Proposition• Shared business services optimisation & transformationAustralian Submarine Corporation - Business StrategyFord led a strategic design of the company's future potential performance based on critical business changes delivering a detailed evaluation of commercial implications, future capability, work force implications, required capex and forecasted opex.Regional Aged Care Providers - Business improvementAdvisory partner to a number of regional aged care providers to upift the performance of their organisations through details analysis and designing of value adding solutions

Ford was part of the Integrated Communications business unit in Australia, supporting clients globally with the development and delivery of technology solutions.Ford provided strategic direction for several of the company’s organic products, based on market sizing and competitor analysis. The product strategies were used to maximise market demand, provide direction for engineering development and reduce strategic spending across the company’s products. The product strategies focused on product pricing, critical areas for capability development and development cost modelling.Due to the scale of the Australian business unit, Ford was also responsible for most of the R&D product development as part of the business development value chain including:• Building and defining relationships within new in-country partners• Leading R&D Digital product development in: US., Thailand, Singapore and the UK. Ford led multiple teams simultaneously for the development and delivery of key national communication infrastructure projects (ICT) in four countries (UK, US, Thailand and Fiji).

Ford was one of Supacat’s initial Australian based Senior Managers, leading a team of 20, brought on to facilitate the support of a class of military vehicle as well as actively pursue additional business opportunities.One of Ford’s key roles was devising and implementing product strategies across their catalogue, which included leading R&D and business development within the Asia- Pacific region. Such activities included:• Lead high level product concept design R&D programs (client facing and internal) for a range of products• Deep market research and analysis• Identify new markets and build new relationships• Devise commercial strategies for existing and new clients; and • Negotiate commercial contractsFord was the leader of a global team successfully delivering several major manufacturing projects within Australia. Responsibilities included:• Capability development and capturing client requirements• Overseeing engineering design• Rapid prototyping• Creating a global supply chain• Overseeing manufacturing• Leading verification and validation; and• Commercial negotiationsFord’s legacy with Supacat included:• Recovered a $10m manufacturing project to be delivered on time and budget• Led the development of multiple new products (vehicle mobility & technology)• Established new partnerships in the Asia Pacific region• Established the Through Life Support and Maintenance business unit

As a Naval officer in the Royal Australian Navy, Ford held several leadership positions, both on vessels and leading business units. Ford’s final posting was as the Officer-in-Charge of the National Seamanship School leading a team of 60 staff delivering training to over 3,000 trainees annually across 6 national sites.Ford successfully led large and small teams during:• Supporting the community during natural disaster recovery• International liaisons – South East Asia and South America• Global navigation and lead watch keeper of a warship• High risk operations (Night diving, explosive demolitions, live fire exercises, etc.)• Active deployment (boarding illegal vessels, live fire events, etc.)• Development and implementation of a national learning syllabus• Major facilities upgradesFord was awarded the Chief of Navy Award for Safety Excellence for the design and implementation of Australia’s first In-Water small boat capsize simulator.