Lauren Simmons Email & Phone Number

Basildon, England, United Kingdom

My job role primarily takes responsibility in ensuring that all projects are managed effectively and efficiently from start to finish.As part of the typical project lifecycle, I am responsible for checking completion and availability of all paperwork, inclusive of schematics, plans, PO’s and quotes, and to ensure all figures correspond. As lead, I will then distribute the project tasks between my team and I for processing. I’ll regularly take ownership of raising the supplier PO’s. Subsequently I will then liaise with the customer key contact(s) and engineering team to schedule works delivery Using tools such as Autotask, we are able to track and ensure goods are delivered on time and in the event of issues, I will delegate to ensure that suppliers are followed up with and resolved.Throughout, I maintain a key objective in keeping the customers up to date and informed. Projects are often driven through returning customers and so building these strong working relationships greatly benefit all involved. As the senior project coordinator, it is my responsibility to address any escalations raised from both the customer, or the engineering teams.Once the project comes to a close, an internal analysis is carried out to establish the true monetary outcomes of the work. This creates the opportunity to note learnings and develop procedures.

Basildon

I am responsible for designing and quoting large projects, both in the UK and Europe, for applications in laboratories, hospitals, clean rooms, etc. Upon initiation of any given project, I take responsibility in dissecting documentation, including specifications, schematics, and schedules. Ensuring these requirements can be met by our product suite is key to the process and so I use a collection of tools to manage, and document, the demand and supply flow. As part of this I will also use my own product knowledge to ensure that sizing of our products are suitable for the use-case of the customer and discuss accordingly if there are gaps, challenges or conflicts. Once a final specification has been agreed, I am responsible for building the quote which is subsequently provided to the customer with the detail clarifying any amendments and/or suggestions. Follow up communication is core to ensure any queries or changes can be accommodated and both customer service and communication become key at this stage.Upon quotation sign off from the customer, I am responsible for raising a sales order and supplier purchase orders using Sage 50, inputting works orders for manufacturing on Sage Manufacturing/CIM50 and designing bespoke installation manuals using CorelDRAW. Once I have received due dates from our suppliers, I then issue manufacturing’s paperwork with their due date. If the customer requires it as part of a project, I will take on the particular manufacturing duty of using CorelDRAW to design bespoke engraving on stainless steel plates and boxes which I then etch using our Trotec engraver. Throughout the project I maintain communication both with manufacturing to ensure that the customers expected dispatch date is met, and also with the customer to keep them well informed of the progress.Upon completion of the manufacturing work, I then ensure Sage and CIM50 orders are completed, and arrange shipping and customer invoicing.

Basildon, England, United Kingdom

My previous responsibilities as Accounts Administrator included:- Creating & raising Customer quotations - these are dealt with via all media types (e-mail, telephone etc.)- Inputting & managing sales orders- Raising purchase orders, whereby I request a quote to certify the prices are correct before placing the order.- Producing invoices, ensuring only completed work and products sent have been invoiced before sending to the customer. - Producing waybills for completed orders; Currently I deal with DHL, Balin, Kuehne & Nagel and PSL. In addition to this, I am also responsible for chasing outstanding and overdue payments. I manage this through a weekly run of aged debtor reporting. Following this I will approach the debt through a variety of channels, from a simple phone call all the way through to a County Court Judgment being submitted and processed. Alongside this report I will also run an outstanding Sales order and Purchase order report which I then use to ensure all current business paperwork is correct. Due to the financial nature of this role I use Sage 50 and Sage ACT on a daily basis and feel I have become a highly accomplished user of both.

During my time working for Coms I have continued to develop my communication, administration and IT skills. My current job role as a Contracts Administrator entitles me to sole responsibility for all contract requirements; this can range from creating a brand new contract to editing details on a current contract and the cancellation of a contract. I add and edit contracts on a 2 programs one called Tesseract and the other Goldmine. Another important aspect of my current job role is ensuring that the phone systems we are supplying maintenance for are not obsolete before renewing the customer’s contract. I work closely with the Account Managers to try to ensure that our customer’s do have supportable systems and are on the latest level of software. Other duties that are part of my job role include raising purchase orders and sales orders using Sage 200. I also raise and send customers quotes for additional hardware and software using a program called Quotewerks. Within Engineering Support role I was responsible for scheduling engineer’s diaries, booking hotels and flights and every Friday changed the on call engineer’s by changing the extension numbers on a Mitel and Alcatel system.As part of my Operations Coordination duties I used a variety of software, such as line fault logging portals Gamma (WLR & Mobile), Strategic Imperatives and Daisy (WLR & ADSL). I raised support tickets for customers using Tesseract, I also processed orders and made sure that they were dispatched on time and that the customers were satisfied once they have received them through the use of courtesy contact.

Basildon

Working in Hairways I learnt many different roles. These included operating tills and cashing up procedures, picking orders and receiving deliveries, invoicing orders, product quotes, salary management, stock management, invoice control and developing a basic working knowledge of Sage 50 Accounts software.I used Sage Accounts to process invoices, credits and payments. Hairways opened 2 new branches of which I was in charge of installing complete new operating systems and various software on 15+ computers per store. I was also given the responsibility of organising college kits for a major Essex college. Organisation of the kits includes receiving kit contents lists, pricing up the kits, ordering in kit content, creating student order forms, building the kits, and making sure that the deadlines were met on time. Each year I had on average 500+ kits to supply. I worked with the general public on a day to day basis including telephone calls as well communicating with customers in the shop. With the many tasks and constant communication that was asked of me each day, it meant that I had to use my initiative to work well on my own as well as in a team.

Web Design & Flash Media

As Level

Psychology – D English Literature - D

Gcse

Mathematics - C English Language - C English Literature - C Science (Double award) - CC I.T - C